Senior Director, Client Leadership

  • Full-time

Company Description

Dentsu Creative US is comprised of audacious thinkers and award-winning collaborators across the United States who blend local knowledge with global expertise. Choosing substance over stunts, our Modern Creative mandate is about unlocking sustained growth and holistic impact for brands in ways that Create Culture, Change Society and Invent the Future. Our borderless approach allows us to assemble passionate team members around each brief, tapping into the expertise of the 9,000+ people across dentsu's global creative network. This integrated model also allows our talent to learn about and explore the breadth of career possibilities within Dentsu Creative.

Job Description

As our Senior Account Director, you will lead the agency relationship with our NYC-based client, and are responsible for building and managing teams, effectively executing campaign development and production, and driving overall account management.

You will work closely with a team of Account Leadership (from AAE-SVP) dedicated to the account across multiple lines of business and will operate as client’s daily contact on project status & requests, while coordinating cross-department and in some cases, cross-agency.

You will report to our VP, Client Leadership.

As part of your role, you will promote strategically and creatively thoughtful work, be a true partner to clients, show a passion for the brand and category, and navigate a matrixed organization and cross functional team.



  • You will act as a primary day-to-day client contact across several large-scale projects
  • You will manage our client relationship(s) daily
  • Lead teams through strategic development, creative ideation, production, and execution
  • Ability to anticipate project and/or client needs to always be one step ahead daily of what needs to be accomplished
  • Lead and oversee all account operations as it relates to the business of the agency
  • Identify client issues and work with our agency partners to provide solutions
  • Provide honest and valuable counsel to agency team
  • You will effectively collaborate with agency partners as an IAT leader
  • You will support and create applicable development plans for direct reports
  • You will inspire agency partner and client confidence and seek opportunities to promote our client relationship whenever possible
  • You have the ability to fuel agency culture and progress
  • You will pitch concepts and summarize results during multiple client meetings
  • Establish goals and objectives for internal teams to follow
  • Supervise staff and projects, motivating and mentoring staff to hit goals and produce successful materials for clients, as well as providing feedback


You have:

  • Minimum 8 years related work experience in an agency setting
  • Bachelor's Degree
  • You have excellent project and time management skills
  • Ability to manage multiple workstreams at once
  • Experience with creating client-facing presentations and decks
  • Ability to nurture and retain client and employee relationships 
  • Experience working with financial data and budgets 
  • Ability to work within a cross functional team (in person and remote)

Additional Information

The anticipated salary range for this position is $94,000 - $152,375 / year.

Salary is based on a variety of factors including relevant experience, knowledge, skills and other factors permitted by law. A range of medical, dental, vision, 401(k) matching, paid time off, and/or other benefits also are available. For more information regarding dentsu benefits, please visit



About dentsu
Dentsu is an integrated growth and transformation partner to the world’s leading organizations. Founded in 1901 in Tokyo, Japan, and now present in over 145 countries and regions, it has a proven track record of nurturing and developing innovations, combining the talents of its global network of leadership brands to develop impactful and integrated growth solutions for clients. Dentsu delivers end-to-end experience transformation (EX) by integrating its services across Media, CXM and Creative, while its business transformation (BX) mindset pushes the boundaries of transformation and sustainable growth for brands, people and society.

Dentsu, Innovating to Impact.

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We are champions for meaningful progress and we strive to be a force for good—for our people, for our clients, for the industry and for our society. We keep our people at the center, creating space for growth, understanding and learning so they can thrive. We embed diversity, in our mindset, in our solutions and in our teams to empower an inclusive, equitable and culturally fluent environment. Building this culture within our teams makes us better collaborators with each other and with our clients, driving better outcomes for all.

Dentsu (the "Company") is committed to a policy of Equal Employment Opportunity and will not discriminate against an applicant or employee of the Company, on the basis of age, sex, sexual orientation, race, color, creed, religion, ethnicity, national origin, alienage or citizenship, disability, marital status, veteran or military status, genetic information, or any other legally-recognized protected basis under federal, state or local laws, regulations or ordinances. Applicants with disabilities may be entitled to reasonable accommodation under the terms of the Americans with Disabilities Act and/or certain state or local laws. A reasonable accommodation is a change in the way things are normally done that will ensure an equal employment opportunity without imposing an undue hardship on the Company. Please contact your recruiter if you need assistance completing any forms or to otherwise participate in the application process or to request or discuss an accommodation in connection with a job at the Company to which you are applying. 

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