We Dream. We Do. We Deliver.

Merkle, a dentsu company, powers the experience economy. For more than 35 years, the company has put people at the heart of its approach to digital business transformation. As the only integrated experience consultancy in the world with a heritage in data science and business performance, Merkle delivers holistic, end-to-end experiences that drive growth, engagement, and loyalty. Merkle's expertise has earned recognition as a "Leader" by top industry analyst firms, in categories such as digital transformation and commerce, experience design, engineering and technology integration, digital marketing, data science, CRM and loyalty, and customer data management. With more than 16,000 employees, Merkle operates in 30+ countries throughout the Americas, EMEA, and APAC. For more information, visit www.merkle.com.

We are looking to strengthen our Cloud Solutions team with a versatile Cloud DevOps Engineer. You will report to one of our Cloud Solutions Managers. The Serbian offices are hybrid workplaces.

Main responsibilities:

• You design, deploy, and manage cloud infrastructure solutions using leading public cloud providers
• You develop and implement infrastructure as code (IaC) and configuration management
• You introduce automation to improve performance, scalability, and security, reducing manual effort
• You design and develop Continuous Integration and Continuous Delivery pipelines to accelerate development cycles and ensure reliable releases
• You design cost-effective solutions and services ensuring that value is measured, tracked, and realized at important delivery points
• You design and Implement logging, monitoring, tracing, and alerting solutions for better visibility and faster incident recovery
• You provide guidance and recommendations to increase efficiency and reduce customer incidents
• You develop tools and processes to improve teams and customer experience
• You document products, processes, and tools with a high quality
• You support software engineers in following the software delivery lifecycle
• You maintain efficient communication with cross-functional teams, acting as a key stakeholder for project decisions
• You stay up-to-date with industry trends and emerging technologies in cloud computing, providing strategic recommendations

• 2 - 3 years of hands-on experience designing, deploying, and managing solutions in Amazon Web Services (AWS) for medium to large-scale applications serving thousands or millions of users
• 2 - 3 years hands-on experience administering Windows or Linux server environment.
• Advanced experience with at least two of the following languages: Bash, Python, JavaScript, Go, Node.js, or Java.
• Proficiency in automation with at least one configuration/deployment management tool such as Ansible, Terraform.
• Proficiency with container technologies such as Docker, Kubernetes.
• Proficiency with serverless computing and event-driven architectures.
• Demonstrated experience integrating monitoring and alerting tools, including Grafana, Datadog, New Relic, CloudWatch, and ELK.
• Proven track record of building, optimizing, and scaling CI/CD frameworks and tools, seamlessly integrating them into day-to-day operations.
• In-depth understanding of security and networking principles within a cloud-native environment.
• Experience working in an Agile fast-paced, DevOps environment.
• Excellent problem-solving skills and adeptness at troubleshooting complex issues.

Main skills: AWS, Linux or Windows Server, Python or Bash, Terraform, Docker, Kubernetes, Datadog or ELK, CI/CD (GitHub, GitLab, BitBucket)

Our benefits:

🏥 Premium package private health insurance (for you, your spouse and children), insured sum of 100.000 EUR/year.

⏰ Flexible working hours and hybrid way of working (work from home and/or work from office)

👩 ⚕️100% paid sick leaves for a period not exceeding 30 calendar days

🎯 Fully covered certifications for technical roles in Salesforce, Adobe, Microsoft etc

🎓 Full access to Dentsu Academy, on-site learning sessions

🏝 25 days of vacation + 3 wellness days + 2 volunteer days

🎁 House of Benefit allowance

🍹 Team events: company parties, after hours gatherings, board games and team buildings

🥪 Snacks, fruits, and sweets in the office

🏀Fit Pass special offer for you and your partner/children

☀Rooftop lounge with an amazing view on whole Belgrade

🌇Office in the heart of Belgrade city centre

🏓Table tennis top, video games, karaoke set

💸 Referral bonus program

#LI-Hybrid

Merkle do not discriminate against job applicants on the basis of age, disability, gender reassignment, marital or civil partner status, pregnancy or maternity, race, colour, nationality, ethnic or national origin, religion or belief, sex or sexual orientation.