Solution Consultant- Braze

  • Full-time

Company Description

A bit about us

Merkle, a dentsu company, powers the experience economy. For more than 35 years, we have put people at the heart of its approach to digital business transformation.

As the only integrated experience consultancy in the world with a heritage in data science and performance, Merkle delivers holistic, experiences that support growth, engagement, and loyalty.

Merkle’s expertise has earned recognition as a “Leader” by top industry analyst firms, in categories such as digital transformation and commerce, experience design, engineering and technology integration, digital marketing, data science, CRM and loyalty, and customer data management.

With more than 16,000 employees, Merkle operates in 30+ countries throughout the Americas, EMEA, and APAC. For more information, visit www.merkle.com

 

Job Description

The Role

Reporting into the Braze Practice Lead Director, Merkle are looking for a MarTech solution consultant to join our team as we expand our practice in the UK to meet the growing needs of major brands that are looking to accelerate business growth through marketing automation, data utilisation and connected customer experiences.

You will support clients with Braze as their core activation technology in achieving rapid time-to-value, but you may support other technologies as business demand requires.

You will have many aspects that you will need to balance on daily basis including:

  • Leading the definition of our propositions and delivery methodologies
  • Leading delivery of large programmes of work beyond MarTech and Data e.g. into areas such as analytics, experience platforms, creative/production services
  • Providing pre-sales support for growth and client services teams including proposal writing, pitch delivery and statements of work
  • Working with your peers in other Dentsu EMEA Markets and other regions (APAC and AMER) to define best-practice methodologies for the best use of marketing technology
  • The role will require a reasonable amount of travel to clients across the UK & EMEA

Qualifications

What we are looking for in you

We are looking for someone from a consultancy / agency / software background with experience of CRM, CDPs and data-driven customer marketing programmes. Costing solutions, writing proposals and statements of work is a huge plus.

You will need to be:

  • Able to map out complex solutions in easy-to-understand formats for business leaders and non-technical marketeers to grasp
  • Experienced in Braze but experience with other major MarTech solution providers in the marketing hub or composable tech stack space will be considered including Adobe, Salesforce, Bloomreach
  • Some experience in Data Solutions & CDPs – e.g.  one of the following or Tealium, Segment, mParticle and TreasureData
  • Commercial experience – costing solutions, writing statements of work, negotiating with clients
  • Advanced level Excel (can perform complex functions) and PowerPoint

Additional Information

A few of the benefits

  • You'll have a great compensation package, private health & dental insurance, corporate discounts and career development through Dentsu University, and free access to LinkedIn learning
  • 29+ days of annual leave (25 days of regular holidays, birthdays off and 3 additional wellness days)
  • We also offer the opportunity to volunteer for up to 2 days per year and tend to close down the agency between Christmas and New Years
  • You'll have a hybrid working schedule, with flexible start/end hours

Merkle does not discriminate against job applicants on the basis of age, disability, gender reassignment, marital or civil partner status, pregnancy or maternity, race, colour, nationality, ethnic or national origin, religion or belief, sex or sexual orientation. Experience stipulated in this job description serves as a guide only and all applications will be considered on their merits, irrespective of experience.

As part of our Diversity and Inclusion agenda, and as an Equal Opportunities employer, if you require reasonable adjustments during the selection process please engage directly with your Recruiter

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