This role is remote-friendly.

You will report to an Analytics Manager

Merkle is a data-driven, technology-enabled, global performance marketing agency that specializes in the delivery of unique, personalized customer experiences across platforms and devices. For more than 30 years, Fortune 1000 companies and leading nonprofit organizations have partnered with Merkle to maximize the value of their customer portfolios. The agency's heritage in data, technology, and analytics forms the foundation for its unmatched skills in understanding consumer insights that inspire people-based marketing strategies. Its combined strengths in performance media, customer experience, customer relationship management, loyalty, and enterprise marketing technology improve marketing results and competitive advantage. With 9,600+ employees, Merkle is headquartered in Columbia, Maryland, with 50+ additional offices throughout the US, EMEA, and APAC. In 2016, the agency joined the Dentsu Aegis Network. For more information, contact Merkle at 1-877-9-Merkle or visit www.merkleinc.com.

The Senior Analyst, Health Customer Analytics will use in-depth knowledge in quantitative database marketing and an understanding of the business process to help us conduct data and analytical analyses to support our client's marketing and promotional activities. These projects will include: Data Analysis and Mining, Analysis of Covariance (test & control), Cluster Analysis, Customer Profiling, Campaign Analysis, and Predictive Statistical Models. We are looking for someone with a broad knowledge of techniques and tactics and judge them critically for potential use in client deliverables. You will work in collaboration with internal and client teams on data acquisition and analysis.

Perform the following core analytics tasks, including:

• Data analysis and mining
• Report building
• Customer profiling and segmentation analysis
• Statistical modeling

Additional daily activities may include:

• You will be establishing testing and experimentation - the right statistical approach for a given client situation.
• You will be conducting ETL operations and coordinate with clients, agencies, and our teams on ETL.
• You will be determining quantitative methods for solving client issues.
• You will be proactively interacting with other internal groups throughout Merkle across the globe.
• Evaluating and improving of internal tools and processes.
• Developing reports and processes to manage data quality control.
• Interpreting, visualizing, and supporting client teams to deliver insights on analytic results.
• Anticipating project risk and constraints and proactively work on solutions to address the risk/constraints.

• Bachelor's Degree (B.S.) or equivalent in statistics, math, economics or related. scientific/quantitative field; advanced degree (M.A., M.S., Ph.D.) preferred.
  • 2+ years of experience in quantitative marketing arena, in database and/or digital (addressable) marketing, including strong understanding of relational database concepts.
  • Experience working in the Healthcare industry, specifically Pharma, helpful, but not required.
  • Strong in MS Office core suite (Word, Excel, PowerPoint, Outlook) required.
  • Proficiency with multiple analytics tools required - Python, SQL.
  • Databricks, Snowflake, and cloud computing platforms experience a plus.
  • Experience in dashboard (Tableau, Datorama) design, deployment, and client delivery.
  • Experience with applying statistical techniques such as regression, ANOVA, cluster analysis, factor analysis, time series forecasting, experimental and design to solve business problems.
  • Ability to discover hidden insights or complex patterns through advanced multi-variate data mining techniques on un-structured business problems.

The anticipated salary range for this position is $78,000-$126,500. Actual salary will be based on a variety of factors including relevant experience, knowledge, skills and other factors permitted by law. A range of medical, dental, vision, 401(k) matching, paid time off, and/or other benefits also are available. For more information regarding dentsu benefits, please visit dentsubenefitsplus.com. #LI-AG1 #LI-Remote

About dentsu
Dentsu is the network designed for what’s next, helping clients predict and plan for disruptive future opportunities in the sustainable economy. Taking a people-centered approach to business transformation, dentsu combines Japanese innovation with a diverse, global perspective to drive client growth and to shape society.
https://www.dentsu.com/
https://www.group.dentsu.com/en/

We are champions for meaningful progress and we strive to be a force for good—for our people, for our clients, for the industry and for our society. We keep our people at the center, creating space for growth, understanding and learning so they can thrive. We embed diversity, in our mindset, in our solutions and in our teams to empower an inclusive, equitable and culturally fluent environment. Building this culture within our teams makes us better collaborators with each other and with our clients, driving better outcomes for all.

Dentsu (the "Company") is committed to a policy of Equal Employment Opportunity and will not discriminate against an applicant or employee of the Company, on the basis of age, sex, sexual orientation, race, color, creed, religion, ethnicity, national origin, alienage or citizenship, disability, marital status, veteran or military status, genetic information, or any other legally-recognized protected basis under federal, state or local laws, regulations or ordinances. Applicants with disabilities may be entitled to reasonable accommodation under the terms of the Americans with Disabilities Act and/or certain state or local laws. A reasonable accommodation is a change in the way things are normally done that will ensure an equal employment opportunity without imposing an undue hardship on the Company. Please contact your recruiter if you need assistance completing any forms or to otherwise participate in the application process or to request or discuss an accommodation in connection with a job at the Company to which you are applying.