About Merkle

Merkle, a dentsu company, is a leading data-driven customer experience management (CXM) company that specializes in the delivery of unique, personalized customer experiences across platforms and devices. For more than 30 years, Fortune 1000 companies and leading nonprofit organizations have partnered with Merkle to maximize the value of their customer portfolios. The company’s heritage in data, technology, and analytics forms the foundation for its unmatched skills in understanding consumer insights that drive hyper-personalized marketing strategies. Its combined strengths in consulting, creative, media, analytics, data, identity, CX/commerce, technology, and loyalty & promotions drive improved marketing results and competitive advantage. With more than 14,000 employees, Merkle is headquartered in Columbia, Maryland, with 50+ additional offices throughout the Americas, EMEA, and APAC. For more information, contact Merkle at
1-877-9-Merkle or visit www.merkle.com.

• Min 3-5 years of exp in Survey Programming on tools like Confirmit, Decipher, IOM

• Prior experience in MR industry

• Ability to perform scripting

• Good in MS office

• Prior experience working with international clients

   

   

   

   

• Understand the business of Ugam and client needs in specific
• Designing interactive surveys, which involve scripting the survey, customzing & validating responses using Javascript, HTML
• Ability to perform scripting
• Discuss issues related to questionnaires with clients and suggest solutions for the same
• Assign and allocate work to the junior team members, coordinate with them and help them program the surveys
• Follow work allocation schedule and project plan
• Prioritize project tasks with minimum assistance from Supervisor
• Ensure crisp communication with clients and work as an interface between team members and client counterpart
• Handle multiple projects independently and deliver error free output
• Upload/download of data and cross check of the data for accuracy
• Good in MS office
• Manage internally sponsored benchmarking initiatives as well as proactive projects on emerging issues

What are we looking for?

- Communication
- Learning mindset
- Team work
- Champion work ethics
- Interpersonal skills
- Client Orientation
- Result Orientation
- Decision making

Other information: