About Merkle

Merkle is a leading data-driven, technology-enabled, global performance marketing agency that specialises in the delivery of unique, personalised customer experiences across platforms and devices. We call it ‘people-based’ marketing, and with over 25 years’ experience, we are proud to be recognised as a global leader.

Merkle’s heritage in data, technology and analytics is the foundation for our understanding of consumer insights that drives our people-based marketing strategies. Combined with our expertise in performance creative and media, we can then offer our clients content-driven, contextual and compelling customer experiences that drive business growth.

In 2016, the agency joined dentsu, one of the world’s biggest media companies to form the Customer Experience Management (CXM) Line of Business.

The role
 

We’re looking for a Midweight Creative Producer to join our team and help make some excellent work. Working with the Programme Manager and Client Service Team, on one of our key accounts - a well-loved travel brand, you’ll help us deliver brilliant creative across digital channels including CRM, Content, Social and Paid Media.

• You’ll have a proven track record of delivering similar types of work in an agency environment
• From brief to delivery, you’ll be the first point of contact for our creative team, managing Senior Creatives, Freelance Designers, Copywriters and the HTML team
• Overseeing production of copy matrices, email, animations and videos for social, banners, content and campaign landing pages. Ensuring that everything produced is to the standard the Clients and Creative Director expect
• Managing rounds of amends and feedbacks in a timely manner
• Collaborating with our partner ATL agency on campaign consistency across all channels
• Working with our partner Media Agency to confirm deliverables for paid campaigns and capture requirements in delivery sheets to brief the creative team and supply for trafficking
• Delivering content to the client’s web team for upload to the website in their content template and imagery to their digital asset management library
• Working closely with the Programme Manager to manage resourcing, timelines, and budget
• Liaising with resourcing teams within the agency
• Keep the Client Service team up to date on progress and any issues that they should be flagged to the client
• Helping solve issues that might block delivery and Qa’ing any work before final supply

Skills required

• 2-4 years’ experience working within an agency environment in a creative producer / project manager capacity
• Experience with briefing creatives and managing their deadlines
• Experience managing integrated creative digital projects
• Experience in turning media plans into creative deliverables
• Experience in creating detailed timing plans against required resources, milestones and deadlines
• Experience with DCO (Dynamic Creative Optimisation)
• Experience with organising and producing shoots and managing third-party contractors / production companies
• Confident communicator and creative problem-solver
• Team management - a real team player who loves working collaboratively and has an instinct for liaising with creatives
• Time management – High levels of organisation with brilliant multi-tasking skills to manage multiple projects at once
• Keen eye for detail
• Client relations – keen to liaise with clients and key stakeholders
• Confident in MS Excel, Word and PowerPoint
• Experience working with different project management tools is a plus

A Few Of The Benefits

Whether it’s the joy of working with people at the top of their game or the Merkle social calendar, people love working here – and we hope you will too

• Career development through Merkle University and other tools; with access to courses, textbooks and mentorship
• Private Medical Insurance, Company Pension, life insurance and other corporate benefits
• 3 Wellness days, 2 charity days and your Birthday day off! 

Diversity, Equity & Inclusion
At Merkle, a dentsu company, we believe that creating diverse and balanced teams is not just a moral imperative, it is a business imperative. To help our clients reach millions of different people every day, we need our people to reflect the society that we represent.

We aim to create an inclusive culture where all talent thrives, and we champion meaningful progress in diversity, equity and inclusion (DEI) for our people, clients and partners.

DEI is firmly embedded into our shared values - the 8 Ways to Never Before - and our Leadership Framework, which applies to all of our people. And our Global DEI Principles reflect our pledge to be an organisation that promotes wellbeing and inclusivity for everyone - regardless of ethnicity, race, sexual orientation, gender (incl. gender identity and gender expression), age, neurodiversity or physical ability. 

We are proud of what makes us different and encourage applicants from all different backgrounds to apply to join us. We are always happy to discuss all flexible and agile approached to working and should you have any reasonable adjustment needs arising from a disability or medical condition to fully participate in the recruitment process, please discuss this with our recruitment teams.