Senior Director, Client Services

  • Full-time

Company Description

iProspect, a dentsu company, is a global digital-first end to end media agency. Its unmatched mix of media strategy and storytelling with digital expertise and audience knowledge defines the new territory of performance-driven brand building. By delivering human-centric solutions, iProspect accelerates growth for the world’s most iconic brands including Sonos, Cox, LG, Hilton, Levi’s, Budweiser, Microsoft, and Procter & Gamble. The iProspect team works across a network of more than 8,000 media and performance specialists spread across 93 global markets.

Job Description

The Sr. Director, Client Services is responsible for a specific brand or collection of brands and is expected to manage a cross-channel team & hold senior level agency relationships.  The Sr. Director will guide the agency and client direct on the best path forward to achieve strategic goals developed in relation to the client vision.  They will nurture and build solid senior level relationships with the dentsu Media Service Line Agencies (iProspect, Carat, and/or dentsu X/360i) and share best practices across the network.  This involves driving the strategic agenda as it relates to developing brand and performance best practices. This person will also guide a team of strategic cross-channel representatives of varying levels to execute best-in-class campaigns.  

The ideal candidate will have prior media performance strategy, cross channel strategy, campaign management, and optimization knowledge, strong analytical, writing and comprehension skills, and strong client management experience. But most importantly, they must possess a strong inner drive to redesign the digital media landscape, enjoy working with some of the finest minds in the industry, and truly be a part of something unique that will have a lasting impact on the dentsu network of agencies. 

 

Qualifications

  • Four-year college degree
  • Must have 9+ years of agency or client experience working with digital media buying and ad serving
  • Prior experience in effectively managing client service teams
  • Media & Cross Channel Strategy
  • Ability to organize, manage, and prioritize the work of the client service team
  • Aptitude to build and maintain strong working relationships
  • Ability to pre-empt issues, diffuse tension, and be proactive in producing solutions
  • Strong analytical, mathematical, and writing skills
  • Excellent communicator
  • Proficiency in Microsoft Office solutions

Additional Information

Additional Information

What you get:

  • Generous paid holiday schedule
  • Opportunity to get experience with a variety of leading brands
  • Comprehensive healthcare plans
  • 401(k) with employer match
  • Flexible time-off
  • 16 weeks paid parental leave

The anticipated salary range for this position is $94-$146k. Salary is based on a range of factors that include relevant experience, knowledge, skills, other job-related qualifications, and geography.  A range of medical, dental, vision, 401(k) matching, paid time off, and/or other benefits also are available. For more information regarding dentsu benefits, please visit dentsubenefitsplus.com 

Employees from diverse or underrepresented backgrounds encouraged to apply.
Dentsu (the "Company") is committed to a policy of Equal Employment Opportunity and will not discriminate against an applicant or employee of the Company, on the basis of age, sex, sexual orientation, race, color, creed, religion, ethnicity, national origin, alienage or citizenship, disability, marital status, veteran or military status, genetic information, or any other legally-recognized protected basis under federal, state or local laws, regulations or ordinances. Applicants with disabilities may be entitled to reasonable accommodation under the terms of the Americans with Disabilities Act and/or certain state or local laws. A reasonable accommodation is a change in the way things are normally done that will ensure an equal employment opportunity without imposing an undue hardship on the Company. Please contact [email protected] if you need assistance completing any forms or to otherwise participate in the application process or to request or discuss an accommodation in connection with a job at the Company to which you are applying.

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