360i is a fully integrated creative and media agency that helps brands capitalize on change. As a highly strategic creative and media partner with a deep understanding of how people discover brands and share stories, we don’t just react to changes in the marketplace – we predict and define them. We’re built for progressive marketers hungry for ideas that make human and business sense. By bringing together some of the smartest, most curious people with expertise in data, creativity, media, strategy, search, and social, we help our clients achieve their objectives and drive their business forward. And our hustle doesn’t go unnoticed. In 2019, we were selected for Ad Age’s A-List – our ninth consecutive year in the coveted issue. We’ve also been named Adweek’s Breakthrough Media Agency of the Year, one of Campaign’s Top 25 Most Influential Agencies, one of Fast Company’s Most Innovative Companies, and ranked amongst the best Performance Marketing Agencies by Forrester Research. That’s some range. We work with brands including 7-Eleven, Ben & Jerry’s, SkinnyPop, DSW, Kroger, and Mondelez. 360i is a dentsu company.

The Manager, Client Services is responsible for supporting the agency relationship with one large retail client, and will be responsible for project managing workflows across internal teams, effectively contributing to both tactical and  strategic deliverables, and driving the overall business analysis.

• Mines data, provides insights and offers recommendations (to Associate Director) on business-oriented challenges/opportunities
• Demonstrates understanding of client’s business/competitive marketplace (can effectively anticipate questions, demonstrates broader business implications and addresses or pushes back on questions/inquiries)
• Manages the development and delivery of a variety of client deliverables ranging from campaign reports to status documents
• Operates as client’s daily contact on project status & requests, while coordinating cross-department
• Research competitors and generate POV’s about the marketplace and implications for the client
• Proactively recognizes opportunities and demonstrates intellectual curiosity and creativity in generating business ideas with Team
• Detail oriented and can manage large volume of projects at given time, helping manage workflows, timelines and managing Client expectations
• Assists with logistics, presentations, and pitch materials for business growth opportunities

• Bachelor’s degree or equivalent experience
• 3+ years of agency experience
• Proficiency in Microsoft Word, PowerPoint, Excel, Outlook
• Ideally some experience and knowledge with paid media channels, such as paid search, shopping, paid social, programmatic, TV, and Radio.
• Enthusiasm for learning and developing every day
• Focused on proactive, solution and outcome oriented recommendations (
• Flawlessly execute projects with strong attention to detail
• Exhibit passion for the work –  willing to advocate for internal teams and for their ideas
• Proactively recognizes opportunities and demonstrates intellectual curiosity

What you get:

• Generous paid holiday schedule
• Flexible Working Options—WFH, visit office if that’s your preference
• Opportunity to get experience with a variety of leading brands
• Comprehensive healthcare plans
• 401(k) with employer match
• Flexible time-off
• 16 weeks paid parental leave

The anticipated salary range for this position is $51,00 - $80,000. Salary is based on a range of factors that include relevant experience, knowledge, skills, other job-related qualifications, and geography.  A range of medical, dental, vision, 401(k) matching, paid time off, and/or other benefits also are available. For more information regarding dentsu benefits, please visit dentsubenefitsplus.com  

Employees from diverse or underrepresented backgrounds encouraged to apply.
Dentsu (the "Company") is committed to a policy of Equal Employment Opportunity and will not discriminate against an applicant or employee of the Company, on the basis of age, sex, sexual orientation, race, color, creed, religion, ethnicity, national origin, alienage or citizenship, disability, marital status, veteran or military status, genetic information, or any other legally-recognized protected basis under federal, state or local laws, regulations or ordinances. Applicants with disabilities may be entitled to reasonable accommodation under the terms of the Americans with Disabilities Act and/or certain state or local laws. A reasonable accommodation is a change in the way things are normally done that will ensure an equal employment opportunity without imposing an undue hardship on the Company. Please contact [email protected] if you need assistance completing any forms or to otherwise participate in the application process or to request or discuss an accommodation in connection with a job at the Company to which you are applying.

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