Cardinal Path, a Merkle company within Dentsu, is a leading digital analytics and digital marketing firm focused on delivering insight, understanding, and outcomes that create a competitive advantage for our clients. We engage at the strategic, business, and technical levels to generate tangible and quantifiable value for our partners. Merkle | Cardinal Path's mission is: To Know, To Share, To be our Partners' competitive advantage. And our company culture reflects the importance of our people's expertise, wellness, and happiness in everything we do. Cardinal Path is driving Merkle's global Google Marketing Platform relationship, and we are creating new positions to develop client-side transformation strategies.

Merkle | Cardinal Path is rapidly expanding its Google Marketing Platform strategy with our clients, including media strategy, activation, platform management, analytics, and managed services to deliver transformational outcomes.

Job Overview: 

Working closely and cross-functionally in the Cardinal Path Team, the Resource Coordinator plays a pivotal role in helping to streamline internal business operations. This position requires a general technical background, strong business knowledge and time management skills. The ability to manipulate data within reporting tools is required. It is important for this person to possess excellent people skills to routinely interact with other within the Resource Management department and organization. The Resource Coordinator should be driven to improve processes and technology within the organization. The purpose of this role is to support the resource management team with managing supply and demand across a Service Line or within a specific discipline. The work is varied and challenging, and you must enjoy and thrive in a busy, deadline driven environment.

Job Description:

• Maintains and ensures accuracy of data for resource capacity in workforce management tool.
• Assists in planning and process for all assignments and extensions of resources based on capacity and demand needs.
• Collaborates with Resource Specialist/Manager to review trending on quality metrics for management associated with capacity.
• Captures action items and meeting notes on Resource Management calls with leadership teams.
• Accomplishes business objectives by improving, maintaining, and enforcing resourcing processes and procedures. 
• Actively engage in the pre-delivery resourcing activities for confirming resources based on skillset and availability.
• Working in our Professional Services Automation Solution (PSA) Netsuite / OpenAir software platforms. 
• Actively participating in team and department meetings.
• Documentation of operational processes to enhance internal communication and training.

• Bachelor's Degree
• Aptitude to learn new technology and business operations software
• Excellent communication and organization skills
• Strong analytical and detail-oriented aptitude
• Experience with Netsuite and OpenAir is a plus
• Self-motivated and ability to work independently in meeting deadlines

We know through experience that different ideas, perspectives and backgrounds foster a stronger and more creative work environment that delivers better business results. We strive to create workplaces that reflect the clients we serve and where everyone feels empowered to bring their full, authentic selves to work. We are committed to working with our candidates from all ability levels throughout the recruitment process to ensure that they have what they need to be at their best. If you need accommodation during the application or interview process, please contact [email protected] or to begin a conversation about your individual accessibility needs throughout the hiring process.

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