We deliver growth through fully integrated solutions and are powered by dentsu group’s best-in-class media, data, technology and content capability. Across the world we work hand in hand with our clients’ other agencies, and tap into our vast landscape of innovators, from tech giants to upstart startups.

The Sr. Associate, Client Services is the day-to-day lead with both clients and internal teams, supporting the management of paid media (SEM, Display, Paid Social) programs and teams. This person must be organized, well-spoken, and have leadership qualities which translate into the ability to manage projects to meet client needs. This person will oversee projects from beginning to end and must do so without losing sight of bigger picture.
The role requires a proactive person who can develop strong team and client relationships.  Someone who thrives while juggling numerous projects, loves learning something new every day, and isn’t afraid to seek out new opportunities and pursue new ideas.
 

Responsibilities Include:

• Lead client meetings and day-to-day client and internal communications, while coordinating cross department
• Manages the development and delivery of a variety of client deliverables ranging from campaign reports to status documents
• Act as a gatekeeper in identifying red flags and recommending proactive solutions to mitigate risk
• Oversee cross-functional process and identify best utilization of team resources
• Very detail-oriented with strong follow-through 
• Mines data, provides insights and offers recommendations (to Supervisor/Director) on business-oriented challenges/opportunities
• Owns and masters account finance tracking, including generating MAs & invoices
• Demonstrates critical thinking in solving problems and is resourceful in gathering data and addressing issues to contribute to solutions
• Supports the team by managing daily account needs from task/project management and meeting logistics, to distribution of account-related documentation
• Very detail-oriented with strong follow-through
   

• 2-3 years of account management in a digital environment, or similar years in paid media and/or digital analytics with a client facing role
• Familiarity with Paid Media is a must with a basic understanding of all digital media disciplines including paid, owned, and earned
• Excellent communications (written/verbal), presentation and analytical skills with the ability to craft appropriate strategies, develop presentations, POVs and key strategic documents to provide thought leadership and drive innovation
• Can effectively anticipate questions; Demonstrates understanding of clients’ business and competitive marketplace;
• Communicates in a concise manner, with clarity, in both writing and speech.
• Understanding of basic mathematical concepts and basic knowledge of Excel is preferred
• Enthusiasm for digital media, the advertising eco-system, and up and coming developments
• Follows the tenants of Trusted Advisor to the clients, including being a critical thinker to foster sound, business-focused decision making for the team

Employees from diverse or underrepresented backgrounds encouraged to apply.
Dentsu (the "Company") is committed to a policy of Equal Employment Opportunity and will not discriminate against an applicant or employee of the Company, on the basis of age, sex, sexual orientation, race, color, creed, religion, ethnicity, national origin, alienage or citizenship, disability, marital status, veteran or military status, genetic information, or any other legally-recognized protected basis under federal, state or local laws, regulations or ordinances. Applicants with disabilities may be entitled to reasonable accommodation under the terms of the Americans with Disabilities Act and/or certain state or local laws. A reasonable accommodation is a change in the way things are normally done that will ensure an equal employment opportunity without imposing an undue hardship on the Company. Please contact [email protected] if you need assistance completing any forms or to otherwise participate in the application process or to request or discuss an accommodation in connection with a job at the Company to which you are applying.

The anticipated salary range for this position is 60-65k . Salary is based on a wide range of factors that include relevant experience, knowledge, skills, other job-related qualifications, and geography.  A range of medical, dental, vision, 401(k) matching, paid time off, and/or other benefits also are available. For more information regarding dentsu benefits, please visit https://dentsubenefitsplus.com/  

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