Dentsu is a global marketing services network providing communications strategy, creative, customer experience and media planning and buying to some of the world’s biggest brands including P&G, Microsoft, Coca Cola, General Motors, Vodafone, The Kraft Heinz Company, Intel and Burberry.

With consumer intelligence at the heart of everything we do, we help brands win, keep and grow their best customers across all elements of the marketing mix. We do this by creating world-class solutions and services that unlock new opportunities for growth and business transformation across the entire customer journey.

Dentsu has established a new business model that clarifies the accountability and responsibility of each part of the organization, as well as the primary metrics that define performance. A key component of the New Business Model is the establishment of the three Service Lines: Media, Creative and Customer Experience (CXM).

Please note this is a 6-month contract. 

The Media Platforms Implementation Manager will be responsible for analysing, preparing and supporting the implementation of our dentsu media platform to realise the benefits in our markets. The role will make the deployment of this critical media platform and tools a success, supporting our markets to review their end-to-end media workflow and design changes for how the enabling technology will help our people and enhance the media outcomes we deliver for our clients. The role will support our Media Market leaders, teams and users taking them through a series of technology implementation and operational readiness activities pre-deployment of the dentsu media platform technology and to assess impact post-deployment. This, for example, will include supporting process analysis, mapping and identification of value stream improvements, enabled by business change and technology automations.

The role will be really well supported as part of a global team of Media Product and Technology experts and Media Operations Excellence expertise globally, together jointly responsible to move all our Media Service Line towards more common and standard platforms, tools, processes and ways of working.

• Be familiar with the overall dentsu strategy, transformation roadmap and how media technology advancements enable a new way of working and delivery of media
• Support the team to maintain design integrity as products, solutions and business improvements are developed
• Support the execution of technology enabled offshoring opportunities with our markets / identify ways to use offshore to accelerate technology adoption
• Support process analysis, including value stream mapping, waste identification and assessment, future processes, and cost analysis
• Develop a deep understanding of our Media technology to be able to critically assess the operational and business change required to realise the value from our investments
• Support markets to better understand and redesign their media technical architecture and tooling landscape, in line with the adoption of the dentsu media platform
• Support adoption of dentsu media platforms working closely with market stakeholders to assess readiness, perform gap analysis, and collaborating with the Media Tech team
• Bring a creative customer centric problem-solving mindset to develop solutions
• Support process-led workshops and sessions with stakeholders to validate and prioritise opportunities and design end-to-end process solutions that drive business outcomes
• Identify key process and business metrics and appropriate targets (local market) and inform the governance model to ensure compliance and continuous improvement
• Support, conduct and analyse information gathered through Media market baselining and proactively identify necessary interventions and improvement opportunities
• Support building a readiness document or a playbook to guide the market on key steps, lead times, RACI, support required to onboard/launch the media platform apps

• 2-3+ years working experience in technology platform deployment, process and data object mapping
• Awareness of technology enabled digital transformational change and platform implementation
• Awareness of technology product design, user story development and deployment
• Experience of business process mapping (BPM) and re-engineering including use of visio / facilitation of workshops / interviews
• LEAN six sigma green belt preferred but not essential
• Awareness of technical skills in operational excellence, enterprise architecture design, business technology re-platforming, and organisational change 
• Experience of stakeholder management and concise communication / presentation techniques for senior business audiences and stakeholders
• Ability to think innovatively in developing and executing change
• Energy and desire to work in a fast move advertising media environment
• Proven working experience in a media industry is an asset

We know through experience that different ideas, perspectives and backgrounds foster a stronger and more creative work environment that delivers better business results. We strive to create workplaces that reflect the clients we serve and where everyone feels empowered to bring their full, authentic selves to work.

We are committed to working with our candidates from all ability levels throughout the recruitment process to ensure that they have what they need to be at their best. If you need accommodation during the application or interview process, please contact [email protected] or to begin a conversation about your individual accessibility needs throughout the hiring process.

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