Senior Product Business Analyst (100% Remote)

  • Peachtree St NE, Atlanta, GA, USA
  • Employees can work remotely
  • Full-time

Company Description

Dentsu is a modern marketing solutions company. Our mission is to help clients navigate, progress and thrive in a world of change. Businesses rely on our integrated network of agencies and specialized practices to champion meaningful progress through creative, media, commerce, data and technology. Part of Dentsu Group, our global network comprises 66,000 diverse people in 143 countries, who are dedicated to teaming for growth and good. Some of our award-winning agencies include 360i, Carat, dentsumcgarrybowen, DEG, dentsuX, iProspect and Merkle. Follow us on Twitter @DentsuUSA and visit dentsu.com/us.

We are champions for meaningful progress and we strive to be a force for good—for our people, for our clients, for the industry and for our society. We keep our people at the center, creating space for growth, understanding and learning so they can thrive. We embed diversity, in our mindset, in our solutions and in our teams to empower an inclusive, equitable and culturally fluent environment. Building this culture within our teams makes us better collaborators with each other and with our clients, driving better outcomes for all.

Job Description

Applicants

  • Applicants must be currently authorized to work in the U.S. on a full-time basis. No sponsorship is available for this position.”

Location to work

  • Must live in the USA - East Coast or Central Time Zone, only.

 

Job Description 

The Global Business Transformation & Product Rollout team for the Americas is crucial to realizing our product vision by building upon Dentsu's successful and innovative technology solutions. Being a key member of this team, the Senior Product Business Analyst will manage the team that is responsible for analyzing data on the central data platform across the region, acting as our “Voice of the Customer”, identifying trends and insights, understanding business pain points, consulting on solutions, building documentation, and supporting product development in the innovation of media advertising tools and data products across the Media Service Line in the Americas. They will review, analyze, manage, & recommend course of action across the engagements and initiatives they are leading from creation to completion. 

 
You need an enthusiastic, product, and client experience mindset coupled with an interest in supporting change across a vast media, data, and agency ad operations landscape in a fast-paced, energetic work environment. You will need to be both predictive and responsive to the needs and demands of our clients to ensure that exceptional experience is delivered. Additionally, you must be strategic, collaborative, focused, and able to inspire others in the pursuit of ongoing improvements to drive adoption and value through these transformative new solutions. 

 

Key Responsibilities 

  • Line management of the business, product, and data analysts within the Americas Hub Team 

  • Support multiple functions related to enabling data requirements collection, ingestion, transformation, and use 

  • Produce cutting edge insight to drive the offering to clients 

  • Perform business problem discovery and supply validation of business needs and value alongside product owners with clients to ensure a smooth migration to the new platform 

  • Manage client expectations, educate them regarding the system, and guide them into a solution that substantially meets their needs, while hewing to products' functionality 

  • Act as a liaison amongst end-users, project managers, sponsors, developers, and product managers in the analysis, design, configuration, testing, acceptance, adoptions, and maintenance of our software. 

  • Have good knowledge of SQL/R/Python to be able to analyze log level and aggregate data sets 

  • Conduct audits of sample datasets to ensure alignment to requirements 

  • Analyze data availability in context of data requirements 

  • Run tests and analyze data outputs in support of proof of concept exercises 

  • Support agency and client onboarding to data products and services 

  • Support remedy of issues found within data sets including identifying issues, solutions and coordinating for resolution 

  • Prepare reports, recommendations and general documentation as needed 

  • Engage with product, client agency teams, and engineers as needed to support media solutions, workflow, and data products 

  • Support analytical standards across the network and ensure we are in compliance across countries and regions 

  • Train and inspire fellow team members to deliver great results 

  • Positively contribute ideas and feedback to help the team succeed 

  • Empower and develop the team to embody ownership, accountability, and an always on mindset of growth and learning. 

 

Experience 

  • Strong experience in a managing a team of data, product, and business analysts 

  • Extensive experience managing and analyzing advertising campaigns across all channels (online/offline/search/social) 

  • Extensive experience helping clients to measure and assess their paid media activity 

  • Proven track record of providing valuable insight and build narratives from data 

  • Ability to innovate with new data sources and devise new measurement frameworks for clients 

  • Ability to inspire great results from team members and promote innovative work 

  • Experience with data techniques 

  • Experience with Web & Mobile ad networks and platforms 

  • Understanding of Ad Serving Technologies beneficial 

  • You will be passionate about quality customer service and have a problem-solving mindset 

  • Significant experience in the product development lifecycle and commitment to test, build, learn, iterate approaches 

  • Must have excellent written and verbal communication skills 

  • The ideal candidate will have the ability to prioritize, multi-task and work well under pressure 

  • You will have strong organization, planning and prioritizing skills 

  • The ability to work autonomously and take your own initiative and align with strategic business and program objectives is an important part of the role 

  • Due to the nature of the role, it is important for you to be adaptable and flexible to ensure that issues get resolved within the required timeframes 

Qualifications

Minimum Qualifications 

  • 5+ years of related work experience 

  • 3+ years of digital media experience, particularly experience working in ad tech industry with a data-centric role preferred 

  • Requirements analysis, organization and communication experience 

  • Hands-on analytics-based programming experience in SQL and managing large data sets, preferably in paid media 

  • Practical experience in scrum-based Agile development methodology: 

  • Experience working with JIRA, Confluence, or equivalent preferred 

  • B.S. in Engineering, Information Management, or Computer Sciences preferred

  • #LI-WO1

Benefits Include: 

  • Comprehensive healthcare plans 

  • FTO and family leave 

  • 401k 

Additional Information

Employees from diverse or underrepresented backgrounds encouraged to apply.
Dentsu (the "Company") is committed to a policy of Equal Employment Opportunity and will not discriminate against an applicant or employee of the Company, on the basis of age, sex, sexual orientation, race, color, creed, religion, ethnicity, national origin, alienage or citizenship, disability, marital status, veteran or military status, genetic information, or any other legally-recognized protected basis under federal, state or local laws, regulations or ordinances. Applicants with disabilities may be entitled to reasonable accommodation under the terms of the Americans with Disabilities Act and/or certain state or local laws. A reasonable accommodation is a change in the way things are normally done that will ensure an equal employment opportunity without imposing an undue hardship on the Company. Please contact [email protected] if you need assistance completing any forms or to otherwise participate in the application process or to request or discuss an accommodation in connection with a job at the Company to which you are applying.

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