Data Business Analyst - Media (100% Remote)
- Peachtree St NE, Atlanta, GA, USA
- Employees can work remotely
Dentsu is a modern marketing solutions company. Our mission is to help clients navigate, progress and thrive in a world of change. Businesses rely on our integrated network of agencies and specialized practices to champion meaningful progress through creative, media, commerce, data and technology. Part of Dentsu Group, our global network comprises 66,000 diverse people in 143 countries, who are dedicated to teaming for growth and good. Some of our award-winning agencies include 360i, Carat, dentsumcgarrybowen, DEG, dentsuX, iProspect and Merkle. Follow us on Twitter @DentsuUSA and visit dentsu.com/us.
We are champions for meaningful progress and we strive to be a force for good—for our people, for our clients, for the industry and for our society. We keep our people at the center, creating space for growth, understanding and learning so they can thrive. We embed diversity, in our mindset, in our solutions and in our teams to empower an inclusive, equitable and culturally fluent environment. Building this culture within our teams makes us better collaborators with each other and with our clients, driving better outcomes for all.
- “Applicants must be currently authorized to work in the U.S. on a full-time basis. No sponsorship is available for this position.”
Location to work
- Must live in the USA - East Coast or Central Time Zone, only.
The Global Business Transformation & Product Rollout team for the Americas is crucial to realizing our product vision by building upon dentsu's successful and innovative technology solutions. Being a key member of this team, the Product Business Analyst will manage a number of workstreams, onboarding our clients to our products, analyzing data on the central data platform across the region, identifying trends and insights, understanding business pain points, consulting on solutions, building documentation, and supporting product development in the innovation of media advertising tools and data products across the Media Service Line in the Americas. They will review, analyze, manage, & recommend course of action across the engagements and initiatives they are leading from creation to completion.
You need an enthusiastic, product, and client experience mindset coupled with an interest in supporting change across a vast media, data, and agency ad operations landscape in a fast-paced, energetic work environment. You will need to be both predictive and responsive to the needs and demands of our clients to ensure that exceptional experience is delivered. Additionally, you must be strategic, collaborative, and focused on ongoing improvements to drive adoption and value through these transformative new solutions.
Support multiple functions related to enabling data ingestion, transformation, and use
Perform business problem discovery and supply validation of business needs and value alongside product owners with clients to ensure a smooth migration to the new platform
Manage client expectations, educate them regarding the system, and guide them into a solution that substantially meets their needs, while hewing to products' functionality
Define and document customer business functions and product congruence. Consult with all levels to discern and document business needs and objectives, current operational procedures, problems, input and output requirements, and levels of systems access.
Act as a liaison amongst end-users, project managers, sponsors, developers, and product managers in the analysis, design, configuration, testing, acceptance, adoptions, and maintenance of our software.
Coordinate data imports and exports and create lists to support business intelligence and reporting efforts
Conduct ad-hoc cross-match/data join requests and reporting
Convert data between multiple file formats to match client requirements using tools like Excel, Notepad++, and others
Collect and analyze client data from a variety of sources, create summaries and reports of requested data, and perform quality assurance checks on data pulled to ensure correct and complete data sets
Prepare reports, recommendations, and bring solutions to the table to enhance the client experience, add efficiency, or break through barriers. Tell stories with data.
Engage with product, client agency teams and engineers to support both media, workflow, and data products
Support analytical standards across the network and ensure we are in compliance across countries and regions
Produce cutting edge insight to drive the offering to clients
Train and inspire fellow team members to deliver great results
Positively contribute ideas and feedback to help the team grow
You must be passionate about quality customer/client experience and have an empathetic, analytical, and modern product practice mindset
General awareness or experience in advertising or media operations & data
Extensive understanding of media data and experience helping clients to measure and assess their paid media activity
Significant experience in the product development lifecycle and commitment to test, build, learn, iterate approaches
Proven track record of providing valuable insight from data
Ability to inspire great results from team members and promote innovative work
Understanding of Ad Serving Technologies beneficial
Ability to work autonomously and take initiative
Must be adaptable and flexible to ensure that issues get resolved within the required timeframes
Be able to become a product expert and master the functionality of our media solutions platform
Can write technical documents including specifications, use cases, and test scripts
Expert in using the Microsoft Office Suite including Visio, Excel, Word, PowerPoint
SQL experience would be helpful
3-5 years of related work experience
2+ years of media ops or data experience, particularly experience working in the media industry
Requirements analysis, business value assessment, organization, and communication experience
Working knowledge of R and Python helpful
Experience working with JIRA and Confluence
Must have excellent written and verbal communication skills
Comprehensive healthcare plans
FTO and family leave
Employees from diverse or underrepresented backgrounds encouraged to apply.
Dentsu (the "Company") is committed to a policy of Equal Employment Opportunity and will not discriminate against an applicant or employee of the Company, on the basis of age, sex, sexual orientation, race, color, creed, religion, ethnicity, national origin, alienage or citizenship, disability, marital status, veteran or military status, genetic information, or any other legally-recognized protected basis under federal, state or local laws, regulations or ordinances. Applicants with disabilities may be entitled to reasonable accommodation under the terms of the Americans with Disabilities Act and/or certain state or local laws. A reasonable accommodation is a change in the way things are normally done that will ensure an equal employment opportunity without imposing an undue hardship on the Company. Please contact [email protected] if you need assistance completing any forms or to otherwise participate in the application process or to request or discuss an accommodation in connection with a job at the Company to which you are applying.