Media Operations Exec
- 10 Triton St, London NW1 3BF, UK
Merkle is a leading data-driven, technology-enabled, global performance marketing agency that specialises in the delivery of unique, personalised customer experiences across platforms and devices. We call it ‘people-based’ marketing, and with over 25 years’ experience, we are proud to be recognised as a global leader.
Merkle’s heritage in data, technology and analytics is the foundation for our understanding of consumer insights that drives our people-based marketing strategies. Combined with our expertise in performance creative and media, we can then offer our clients content-driven, contextual and compelling customer experiences that drive business growth.
In 2016, the agency joined the Dentsu, one of the world’s biggest media companies to form the Customer Experience Management (CXM) Line of Business.
We are looking for an enthusiastic, team player to come and work in our media teams as a financial operation executive. This role is crucial to the success of the team as they will be responsible for ensuring timely and accurate billing for our key clients. You’ll get to work in the fast-paced role of B2B media alongside the planning teams, forming close relationships with all team members as you work with them on reconciliation and billing. You’ll benefit by gaining a good foundational understanding of B2B media, specializing in digital marketing whilst you support the teams through the monthly reconciliation and billing.
Life as a Finance Operation Executive at DWA, a Merkle company
Your role will be based within the planning teams however it will be focused on finance operations processes. As part of your role, you’ll work closely with everyone on the account to ensure that the finance processes are run smoothly. As well as being focused on finance you’ll get the option to learn more about the world of B2B media!
· Working alongside the planning teams to ensure accurate PO management for our campaigns, ensuring your familiar with the PO trackers and our campaigns
· Manage set-up of new suppliers and ensure they have the right booking number for invoicing
· Management of new Advertiser, Product and Campaign set up
· Completing monthly financial reconciliation alongside the planning and performance teams for our campaigns
· Working alongside our German and French offices, and any other inter-company office in the UK or abroad, to ensure accurate inter-company finance processes for our clients
· Working closely with our finance teams to ensure timely and accurate billing as well as helping to problem solve unbilled media
· Become proficient in Salesforce (or any media system we migrate to) and being the ‘go to’ person for any issues
· Ensure campaigns are closed on a timely basis and ensuring the database is kept up to date at all times (including the management of blanket client POs)
· Ensure the back-up for campaigns (signed ICAs/ client POs/ Media plans) are saved against the campaign in Salesforce
· Make sure new suppliers are set up correctly in the system and their terms have been signed off and POs are raised correctly
· Resolve with the client team client invoices where there are issues in non-payment
· Ensure timesheet compliance is adhered to by the team
A few of the benefits
Whether it’s the joy of working with people at the top of their game or the Merkle social calendar, people love working here – and we hope you will too
· Career development through Merkle University and other tools; with access to courses, textbooks and mentorship
· Private Medical Insurance, Company Pension, life insurance and other corporate benefits
· A selection of other benefits including ability to buy additional holiday, season ticket loan and 2 volunteer days
Diversity, Equity & Inclusion
At Merkle, a dentsu company, we believe that creating diverse and balanced teams is not just a moral imperative, it is a business imperative. To help our clients reach millions of different people every day, we need our people to reflect the society that we represent.
We aim to create an inclusive culture where all talent thrives, and we champion meaningful progress in diversity, equity and inclusion (DEI) for our people, clients and partners.
DEI is firmly embedded into our shared values - the 8 Ways to Never Before - and our Leadership Framework, which applies to all of our people. And our Global DEI Principles reflect our pledge to be an organisation that promotes wellbeing and inclusivity for everyone - regardless of ethnicity, race, sexual orientation, gender (incl. gender identity and gender expression), age, neurodiversity or physical ability.
We are proud of what makes us different and encourage applicants from all different backgrounds to apply to join us. We are always happy to discuss all flexible and agile approached to working and should you have any reasonable adjustment needs arising from a disability or medical condition to fully participate in the recruitment process, please discuss this with our recruitment teams.
What we are looking for in you
- Communication and Interpersonal Understanding
- Process-driven and ability to strive to meet deadlines
- Comfortable with number and interested in working in finance
- Workload Managemnet
- Good attention to detail
- Enjoys working in a team environment
- Microsoft Excel - advanced level (Pivot Tables, Sumlf, Vlookup)
At the point of application, the candidate must have the legal right to work in the UK as we are unable to sponsor visas as this time.
Merkle does not discriminate against job applicants on the basis of age, disability, gender reassignment, marital or civil partner status, pregnancy or maternity, race, colour, nationality, ethnic or national origin, religion or belief, sex or sexual orientation. Experience stipulated in this job description serves as a guide only and all applications will be considered on their merits, irrespective of experience.
As part of our Diversity and Inclusion agenda, and as an Equal Opportunities employer, if you require reasonable adjustments during the selection process please engage directly with your Recruiter.