Character is a digital-first branding and design agency that helps clients grow their brands through experience. With locations in San Francisco and New York, the shop delivers bold, beautiful design built on category-defining brand strategy. Character is behind hundreds of brand launches, relaunches, and cross-channel experiences for brands such as Reebok, Oculus, Google and Peet's Coffee. 

Diversity is embedded in who we are and all that we do: our mindset, our solutions, and in our teams to empower an inclusive, equitable environment. We put our people at the center, creating space for growth, understanding and learning so they can thrive. Our differences make us richer and enable stronger relationships with each other and foster greater impact for our clients. We engage with our communities to drive positive social impact by fostering equity and working to create a digital society that works for all. [Insert brand name] is an agency of dentsu.  

Character is looking for an organized and self-motivated full-time Senior Program Manager. This role requires someone that is assertive, empathetic, and has a passion for delivering world-class creative solutions for complex business challenges.

As the Senior Program Manager, you will be responsible for:

• Managing all aspects of the client and vendor relationship, as well as internal communications with the creative team.
• Creating and managing project schedules, timelines, resources, creative briefs, budgets, and invoices. 
• Lead kickoff meetings, status meetings, and client presentations.

• Bachelor's degree in Business, Marketing, Communications, or related field 
• 5+ years of experience in account/project management or marketing experience in an agency or in-house environment.
• 4+ years of managing multiple projects simultaneously, showcasing the ability to execute communication skills, attention to detail and timely execution.
• Deep knowledge of the branding and creative development process spanning strategy, branding, print, packaging, retail, web, and mobile.

Dentsu is a modern marketing solutions company. Our mission is to help clients navigate, progress and thrive in a world of change. Businesses rely on our integrated network of agencies and specialized practices to champion meaningful progress through creative, media, commerce, data and technology. Part of Dentsu Group, our global network comprises 66,000 diverse people in 143 countries, who are dedicated to teaming for growth and good. Some of our award-winning agencies include 360i, Carat, dentsumcgarrybowen, DEG, dentsuX, iProspect and Merkle. Follow us on Twitter @DentsuUSA and visit dentsu.com/us.

Employees from diverse or underrepresented backgrounds encouraged to apply.

Dentsu (the "Company") is committed to a policy of Equal Employment Opportunity and will not discriminate against an applicant or employee of the Company, on the basis of age, sex, sexual orientation, race, color, creed, religion, ethnicity, national origin, alienage or citizenship, disability, marital status, veteran or military status, genetic information, or any other legally-recognized protected basis under federal, state or local laws, regulations or ordinances. Applicants with disabilities may be entitled to reasonable accommodation under the terms of the Americans with Disabilities Act and/or certain state or local laws. A reasonable accommodation is a change in the way things are normally done that will ensure an equal employment opportunity without imposing an undue hardship on the Company. Please contact [email protected] if you need assistance completing any forms or to otherwise participate in the application process or to request or discuss an accommodation in connection with a job at the Company to which you are applying.