We're Carat, the most progressive media agency network in the world and the world’s first media agency.

Role Purpose: Digital Supervisor is responsible for the mentorship and guidance of a team of Digital Associates, and Assistants.  The Digital Supervisor role will include overseeing holistic campaign management and communication for any of the brands under the Dentsu Aegis Network of agencies including: Carat.  This involves maintaining the accuracy and organization of all campaign execution processes and agency interactions related to assigned campaigns. The ideal candidate will have prior DSP campaign management and optimization experience, strong analytical, writing and comprehension skills, and strong client management experience.   

Key Accountabilities:

·       Operate as the day-to-day lead for Agency counterparts to resolve issues, provide status, and ensure peak campaign performance while maintaining excellent client service

·       Understand and effectively communicate Dentsu’s value proposition, technology, and processes as related to the growth of current and prospective agency accounts.

·       Effective mentorship of team with strong understanding of how to best complete tasks through both delegation and personal accountability

·       Support the development of client & agency digital, social & programmatic strategy and lead the team in execution of those plans

·       Maintain end client facing relationships as well as nurture the internal agency dynamic with the Dentsu Aegis Network of agencies.

·       Serve as the Digital, Social & Programmatic subject matter expert

·       Build POV’s and share them with the greater Dentsu teams

·       Contribute to the compilation of monthly revenue forecasting to internal stakeholders

·       Assist client leadership in the strategic direction of new & existing accounts, offering first class support to ensure excellent delivery at all times  

·       Participate in new client onboarding as well as new employee onboarding

·       Propensity to eloquently speak to all digital media channels

Qualifications:

·       Bachelor’s degree

·       4-6 years of agency or client experience working with data and analytic solutions

·       Familiar with digital media planning elements and measurement tools

·       Highly analytical with great problem-solving skills

·       Ability to pre-empt issues and be proactive in producing solutions

·       Ability to analyze and interpret large amounts of data

·       Capable to work under pressure and with short deadlines

·       Aptitude to build and maintain strong working relationships

·       Excellent communication and writing skills

·       Ability to organize and manage details

·       Advanced experience in working with Excel (e.g. PivotTables, Pivot Graph, Data Table, etc.)

·       Proficient in other MS Office products like Word and PowerPoint

·       Experience using Tableau Desktop or similar software is a plus

·       Hands on keyboard experience in various DSPs

Employees from diverse or underrepresented backgrounds encouraged to apply.
Dentsu (the "Company") is committed to a policy of Equal Employment Opportunity and will not discriminate against an applicant or employee of the Company, on the basis of age, sex, sexual orientation, race, color, creed, religion, ethnicity, national origin, alienage or citizenship, disability, marital status, veteran or military status, genetic information, or any other legally-recognized protected basis under federal, state or local laws, regulations or ordinances. Applicants with disabilities may be entitled to reasonable accommodation under the terms of the Americans with Disabilities Act and/or certain state or local laws. A reasonable accommodation is a change in the way things are normally done that will ensure an equal employment opportunity without imposing an undue hardship on the Company. Please contact [email protected] if you need assistance completing any forms or to otherwise participate in the application process or to request or discuss an accommodation in connection with a job at the Company to which you are applying.