Delta Group established our EMEA operation in 1995 with region headquarters in Hoofddorp near Amsterdam to pursue Delta's corporate mission: "To provide innovative, clean and efficient energy solutions for a better tomorrow."​ For nearly 20 years, Delta EMEA continues to dedicate in R&D to support the most important businesses with advanced energy-saving technology and solutions. With the acquisition of Energy Systems business from Ascom, a Swiss company in 2003, and Eltek ASA, a Norwegian company in April 2015, Delta has inherited the excellent engineering resources and power design knowledge since 1906 and further development into telecom, industrial and medical markets. It is a significant step forward in Delta’s ability to offer complex high-power solutions, a broader product portfolio and strengthened Delta's position in the European market.

We are currently looking for an enthusiastic IT support engineer who has the passion to be part of the IT Operations team. Some of your responsibilties: 

1. Supporting client IT services and providing professional support to solve highly complex incidents.
2. Supporting users remotely in various locations across EMEA whilst also supporting on-site.
3. Ensuring the infrastructure such as computers, networks (phones) allocated at the client site are tested and working.
4. Meeting the conditions of the client´s Service Level Objectives.
5. Analyzing customer complaints and telephone support services received at the service desk.
6. Planning user support training courses and coordinating related resources if required.
7. Constructing and planning software and hardware asset management.
8. Assisting in installing and setting up server/network hardware, software, and other peripheral devices.
9. Introducing and testing advanced new technologies used at the client site.

1. Bachelor degree or Master's in Information Management 
2. 1-3 years of related experience in IT similar role
3. In depth knowledge of Windows operating system and IT infrastructure in a business environment.
4. Very good knowledge of Office 365, SCCM, VMware, Laptop Hardware, Software installation, Helpdesk, Windows 10, V center.
5. You are pro-active in a working environment and take preventative measures to solving problems.