Junior Field Application Engineer – Telecom Power Solutions
- Full-time
Company Description
Delta Group established our EMEA operation in 1995 with region headquarters in Hoofddorp near Amsterdam to pursue Delta's corporate mission: "To provide innovative, clean and efficient energy solutions for a better tomorrow." For nearly 20 years, Delta EMEA continues to dedicate in R&D to support the most important businesses with advanced energy-saving technology and solutions. With the acquisition of Energy Systems business from Ascom, a Swiss company in 2003, and Eltek ASA, a Norwegian company in April 2015, Delta has inherited the excellent engineering resources and power design knowledge since 1906 and further development into telecom, industrial and medical markets. It is a significant step forward in Delta’s ability to offer complex high-power solutions, a broader product portfolio and strengthened Delta's position in the European market.
Job Description
The Field Application Engineer (FAE) is responsible for designing the most appropriate solutions based on Delta’s products in order to meet customers’ requirements .The FAE is also responsible for providing technical and commercial support to Delta customers in Italy and the local Delta sales team.
The FAE will be working with products such as rectifiers, UPS, inverters, converters, batteries and other advanced energy solutions with customers in the Telecom, Data Center, Transport, Power Utility and Industrial sectors.
Responsibilities
- Support of sales branches in the RFQ phase, their analysis and preparation of a complete offer
- Support of business activities in cooperation with business partners and end customers
- Offer technical support to sales and product marketing in an accurate and timely manner
- Preparation of technical documentation
- Providing service activities for customers
- Providing technical support for service engineers and their training
- Training of partners and customers
- Collect and provide field feedback to R&D/product management for design and feature improvement suggestions
- Demonstrate a deep understanding of our company product lines
Qualifications
- Degree in the field of electrical engineering or any relevant field (laurea o diploma di perito)
- Excellent written and verbal communication skills in Italian and English.
- Client-oriented attitude
- Responsibility, autonomy, reliability and flexibility
- Technical and analytical thinking, determination, precision, accuracy, strong communication and organizational skills
- Driver license level-B required for domestic and international traveling (Business travel is mandatory depending on customer requirements - mainly within Italy)
- Strong Team player who also can work independently in an international team
- Positive spirit and attitude with implementation skill, ability to work under pressure and meet business deadlines, high level of business ethics