Delta Group established our EMEA operation in 1995 with region headquarters in Hoofddorp near Amsterdam to pursue Delta's corporate mission: "To provide innovative, clean and efficient energy solutions for a better tomorrow."​ For nearly 20 years, Delta EMEA continues to dedicate in R&D to support the most important businesses with advanced energy-saving technology and solutions. With the acquisition of Energy Systems business from Ascom, a Swiss company in 2003, and Eltek ASA, a Norwegian company in April 2015, Delta has inherited the excellent engineering resources and power design knowledge since 1906 and further development into telecom, industrial and medical markets. It is a significant step forward in Delta’s ability to offer complex high-power solutions, a broader product portfolio and strengthened Delta's position in the European market.

Delta MCIS FAE in Italy (Field Application Engineer) has to work with our local sales team, regional sales managers, and customers for successful sales conversion. This also includes the pre sales activities, where one has to assist in formulating/ reviewing the product specification as per the customer's needs, and accelerate the sales procedure accordingly. Also, he or she has to design the training material based on local requirements involved in the technical field training, and assist in providing field training to the sales team.

1. Assisting in managing the company products and other details of sales and service requests for providing the same to the customers for technical support.
2. Analyzing technological problems in installed application systems, checking its technical resolution and working condition, and fixing the same if required
3. Collaborating with sales team, engineers, and product managers for obtaining accurate information of application usage, system operations, and product management
4. Preparing technical elements of proposal, formulating the intricacies involved in defining the technical solution guidelines for sales team support
5. Troubleshooting system applications on customer's request, resolving other engineering issues regarding systems application, conducting regular follow up on customer's activities, and monitoring the same for obtaining new sales opportunities
6. Preparing relevant records, data, and documents for product presentations, conducting training sessions for demonstrating new products and services, and supporting the sales team in organizing the presentation and training of product demonstration
7. Coordinating with the sales and marketing team, systems application team, and other executive designers for designing proper application system, and formulating the product specification as per the customer's needs
8. Coordinating with the project management team for overall analysis of health care applications and home energy procedures for system installation
9. Providing capacitive resolution for all the installed application and assisting customers in maintaining the engineering applications efficiently
10. Evaluating the customer's requirement regarding systems application and administering the technical, technological, and functional aspects of proposals accordingly as instructed

1. 3-5 years of experience in the UPS (Uninterruptable Power Supply) products including Three/ Single Phase UPS, installation experience and battery configuration
2. Proven working experience in the UPS FAE field
3. EE background is mandatory
4. Excellent client-facing and internal communication skills
5. Excellent written and verbal communication skills in Italian
6. Strong working knowledge of Microsoft Office
7. English is mandatory. Other European language skills are nice to have as plus.
8. Business travel is mandatory depending on customer requirements.
9. Evaluating the customer's requirement regarding systems application and administering the technical, technological, and functional aspects of proposals accordingly as instructed