Delta Group established our EMEA operation in 1995 with region headquarters in Hoofddorp near Amsterdam to pursue Delta's corporate mission: "To provide innovative, clean and efficient energy solutions for a better tomorrow."​ For nearly 20 years, Delta EMEA continues to dedicate in R&D to support the most important businesses with advanced energy-saving technology and solutions.
With the acquisition of Energy Systems business from Ascom, a Swiss company in 2003, and Eltek ASA, a Norwegian company in April 2015, Delta has inherited the excellent engineering resources and power design knowledge since 1906 and further development into telecom, industrial and medical markets. It is a significant step forward in Delta’s ability to offer complex high-power solutions, a broader product portfolio and strengthened Delta's position in the European market.

For our EMEA HQ in Hoofddorp we are looking for an IT Manager & Functional Team lead. The main focus of the position is on Leading Teams, IT Management and International Technical Project Management

Your challenges are portrayed by the four points below. 

 IT Infrastructure:

• Operation, support and maintenance of existing EMEA MS-Exchange Infrastructure
• Operation, support and maintenance of local Telecommunication Systems, local and EMEA Network and VOIP infrastructure
• Operation, support and maintenance of the existing applications and Systems
• Accountable for keeping local Security and Data protection requirements according to defined Policies and Compliance rules
• Accountable for local Backup and restore processes according defined Policies and Guidelines
• Installation of standardized IT systems and application according to defined policies and installation guidelines
• Implement local IT Processes, Service Levels and Guidelines
• Assistance of IT Operation Head to implement EMEA IT Processes, Service Levels and Guidelines
• Coordination and supervision of local external Supporting Companies
• Ensures operational Readiness
• Proposes Permission structures and assists the departments to define permission structures and profiles for Applications.
• Document System configurations and modifications

User Support:

• Manage the function of EMEA IT Helpdesk
• Is member of the local IT Helpdesk and supports optional assigned remote Locations as First Level Support
• Is member of the 2nd Level Support in EMEA
• Is local contact window for all IT Competence Area in EMEA
• Follow up all of the Requests and Incidents from the assigned Locations
• Provides regular reports to IT Operation Management

Competence Area:

• Will be member in EMEA wide competency teams
• Is member of Project teams within the Competence Areas and can be assigned as project leader by the Competence Team Manager.
• Is contact window for 3rd Level Support and external Supporting and Consulting Companies.
• Evaluate and assists to evaluate Solutions and Systems.

Technical Lead in Competence Area:

• Is responsible to evaluate new Solutions and Systems
• Conduct, Schedule and plan User and Administrator Training.
• Creates Training Material.
• Responsible for the System Documentation and Change Management Log

• 10 - 15 years of experiences in IT
• Experienced in People management
• Good knowledge and experience in Microsoft Server Technologies, MS Exchange, Active Directory and other core Microsoft Technologies
• Working knowledge in at least one additional main Competence Areas within VMware, Cisco Networking, routers and switches, IP, LAN & Wan.
• Good overall knowledge in ITIL Processes.
• Excellent communication and interpersonal skills
• Fluent in English. Fluency in Dutch is highly desired.
• Ability to work independently
• Is Customer and service oriented
• Is experienced in analysing complex issues and has very good trouble shooting skills

It is a Team Lead position in a matrix environment office based in Hoofddorp. This is something for people who want to work in a small team and have their own 'shop to run' whilst being part of a bigger organization. In a nuttshell it is a position with freedom but also with responsibilities and room to grow both professional and interpersonal. Interested or questions? Reach out to us!