Technical Product Specialist
- Hoofddorp, Netherlands
Professional Projectors and video wall solutions
Vivitek and Delta Display Solutions are continuing to grow the sales of large venue projectors and video wall solutions, and will strengthen our relationships with existing and new distributors and resellers in the EMEA region with our training, technical support and services offered.
As a Technical Product Specialist you will support our sales team, service team and customers with focus on the high performance projectors and video wall solutions categories. The position is based in Hoofddorp and involves some travelling (20-30%) in the EMEA region.
Responsibilities and tasks:
- Pre-sales product support to customers and sales team
- Evaluate and test new products
- Provide input to technical trainer & documentation specialist for training program development
- Maintain FAQ/Knowledgebase articles for owned products
- Support call center and internal service team, as well as occasional onsite customer support when required
- 3-5 years in a customer facing technical role (technical support/field service/ or installation)
- Familiar with AV systems, serial- and network protocols
- Technical Experience with large venue projectors and/or video wall solutions (DLP, LCD and/or LED) is preferred (installation, operation or service)
- Engineering minded (analyze, solve, document, communicate)
- Independent and self-learning
- Strong verbal and written communication in English. Additional German and/or French is considered a plus
We offer competitive salary, performance driven bonus scheme, pension scheme and collective insurance program.