Delta Group established in 1971 is the world's largest provider of switching power supplies and a major source for power management solutions, components, visual displays, industrial automation, networking products, and renewable energy solutions. Delta Group has sales offices and manufacturing plants worldwide. Delta's mission continues to be: "To provide innovative, clean and energy-efficient solutions for a better tomorrow."

For nearly 20 years, Delta EMEA continues to dedicate in R&D to support the most important businesses with advanced energy-saving technology and solutions.

With the acquisition of Energy Systems business from Ascom, a Swiss company in 2003, and Eltek ASA, a Norwegian company in April 2015, Delta has inherited the excellent engineering resources and power design knowledge since 1971 and further development into telecom, industrial and medical markets.

It is a significant step forward in Delta’s ability to offer complex high-power solutions, a broader product portfolio and strengthened Delta's position in the European market.

For our EMEA HQ in Hoofddorp we are looking for an enthusiastic and experienced IT professional who has a passion to solve all kind of IT related problems of our users onsite in the office and our remote users spread across Europe.
 

You will be part of the regional EMEA IT team and together with our local IT team in Hoofddorp. Your focus will be on 1st and 2nd level service oriented (remote) end-user support, in a Microsoft environment.
The support requests are administered via our Helpdesk system.

When required you will provide training to those users that require that little bit of extra attention. Of course, this starts with creating and maintaining documentation on different IT systems, programs and changes. You will work with Active Directory, Windows 10, Office 2016, Skype for Business, SCCM, VMware and Windows Server 2012/2016, which are all inter-connected via our internal (VPN-based) network.

We ask of you that you are willing to travel to our office in Eindhoven from time-to-time for on-site support. A requirement in this is that you can plan and prioritize your own work independently.

Furthermore, you will ensure the ordering of IT components and administratively process the invoices.
As well as maintaining the assets database for them.

What do you bring?

• Degree (HBO) in computer science/business informatics or education as an IT specialist.
• Available for a full-time position.
• At least 3 years of relevant working experiences.
• Excellent verbal and written communication in English (Dutch and other languages welcome!).
• In-depth knowledge of Windows 10, Office 2016.
• Experience in managing users in an Active Directory environment.
• Basic knowledge of VMware, Windows Server 2012/2016 & SCCM (System Center Configuration Manager).
• Knowledge of network topology and its fundamentals.
• Hands-on mentality.
• Pro-active attitude.
• Team player.
• Service-oriented.
• Flexible.
• Troubleshooting/research skills.
• Analytical attitude.
• Experience in an international work environment is an advantage.
• Professional experience in service management is an advantage.
• ITILv3 / MCSA Windows 10 certification is an advantage.
• Organizational skills.
• Structured working style.