Delta Group established our EMEA operation in 1995 with region headquarters in Hoofddorp near Amsterdam to pursue Delta's corporate mission: "To provide innovative, clean and efficient energy solutions for a better tomorrow."​

For nearly 20 years, Delta EMEA continues to dedicate in R&D to support the most important businesses with advanced energy-saving technology and solutions.

With the acquisition of Energy Systems business from Ascom, a Swiss company in 2003, and Eltek ASA, a Norwegian company in April 2015, Delta has inherited the excellent engineering resources and power design knowledge since 1906 and further development into telecom, industrial and medical markets.

It is a significant step forward in Delta’s ability to offer complex high-power solutions, a broader product portfolio and strengthened Delta's position in the European market.

For our EMEA HQ in Hoofddorp we are looking for a Senior IT Professional / Team lead  the main focus is on technical skills and functional leadership.

Your Challenge is focused on three speering points as portrayed below. 

IT Infrastructure

• Operation, support and maintenance of  existing EMEA MS-Exchange Infrastructure on Senior Expert level
• Operation, support and maintenance of local Telecommunication Systems, local and EMEA Network and VOIP infrastructure on Expert Level
• Operation, support and maintenance of the existing applications and Systems
• Accountable for keeping local Security and Data protection requirements according to defined Policies and Compliance rules
• Accountable for local Backup and restore processes according defined Policies and Guidelines
• Installation of standardized IT systems and application according to defined policies and installation guidelines
• Assistance of IT Operation Head to define Policies and Guidelines
• Coordination and supervision of local external Supporting Companies
• Ensures operational Readiness
• Proposes Permission structures and assists the departments to define permission structures and profiles for Applications.
• Document System configurations and modifications

User Support:

• Manage the function of EMEA IT Helpdesk
• Is member of the local IT Helpdesk and supports optional assigned remote Locations as First Level Support
• Is member of the 2nd Level Support in EMEA
• Is local contact window for all IT Competence Area in EMEA
• Follow up all of the Requests and Incidents from the assigned Locations
• Provides regular reports to IT Operation Management

Competence Area:

• Will be member in EMEA wide competency teams and providing 2nd level support on those areas especially for MS Exchange
• Is member of Project teams within the Competence Areas and can be assigned as project leader by the Competence Centre Manager.
• Is contact window for 3rd Level Support and external Supporting and Consulting Companies.
• Evaluate and assists to evaluate Solutions and Systems.

Technical Lead in Competence Area:

• Is responsible to evaluate new Solutions and Systems especially for MS Exchange.
• Conduct, Schedule and plan User and Administrator Training.
• Creates Training Material.
• Responsible for the System Documentation and Change Management Log

• At least 10 - 15 years of experience in IT
• Experience in People management
• Deep knowledge and experience in Microsoft Server Technologies, MS Exchange, Active Directory and other core Microsoft Technologies are essential.
• Working knowledge in at least one additional main Competence Areas within VMware, Cisco Networking, routers and switches, IP, LAN & Wan.
• Good overall knowledge in ITIL Processes.
• Good communication and interpersonal skills
• Fluent in Dutch and English
• Ability to work independently
• Is Customer and service oriented
• Is experienced in analysing complex issues and has very good trouble shooting skills

It is a Team Lead position in a matrix environment office based in Hoofddorp. This is something for people who want to work in an small team and have their own 'shop to run' whilst being part of a bigger organization. In a nuttshell it is a position with freedom but also with responsibilities and room to grow both professional and interpersonal. Interested or questions? reach out to us!