Join us. But be you. At Deloitte, you’ll do more than just join something, you’ll add something.  You’ve found a place that values your curiosity, passion, and desire to work alongside brilliant people on the things that really matter. There really is only one question: What impact do YOU want to make?   

You will join the Engineering Team in Auckland.  

As cloud, AI, and digital customer engagement technologies continue to evolve, Deloitte's Engineering team is helping organisations transform how they connect with customers and employees. We design, build, and optimise modern customer experience platforms, intelligent contact centre solutions, and cloud-native integrations that deliver measurable business outcomes. 

We're looking for a Senior Consultant with deep, hands-on experience across Java, MuleSoft, AWS, and Amazon Connect to join our growing Auckland Engineering team.  You'll bring proven consulting experience designing and developing enterprise integration solutions, backed by strong, demonstrable expertise with Java, MuleSoft, AWS, and Amazon Connect. You'll have delivered across financial services, consumer, and public sector clients, and you'll be comfortable working directly with client stakeholders to shape and deliver integration architecture. 

Experience gained within a Big-4 consulting firm or an equivalent large-scale professional services environment would be an advantage, as would relevant MuleSoft and AWS certifications and prior experience delivering in a New Zealand or Australian context.

• Design, implement, and support customer engagement solutions using Amazon Connect and the broader AWS ecosystem. 
• Help clients modernise their contact centre capabilities through automation, AI, conversational experiences, and cloud-native architecture. 
• Work closely with clients, architects, and delivery teams to understand business requirements and translate them into scalable technical solutions. 
• Lead the deployment and optimisation of Amazon Connect capabilities including contact flows, integrations, outbound campaigns, virtual assistants, and knowledge management solutions. 
• Contribute to the adoption of emerging AI capabilities, including Amazon Q in Connect, generative AI, intelligent knowledge bases, and agent-assist technologies. 
• Design and implement integrations between cloud platforms, enterprise applications, APIs, and third-party systems. 
• Apply Infrastructure-as-Code, DevOps, and CI/CD practices to improve delivery quality and operational efficiency. 
• Provide technical leadership through solution reviews, mentoring, troubleshooting, and best-practice guidance. 
• Support the ongoing enhancement, monitoring, and optimisation of deployed solutions to ensure security, reliability, and business value. 

What We're Looking For 

• Up to 5 years’ experience in a professional services technology environment such as Deloitte or big-4. 
• Strong hands-on experience delivering solutions with Amazon Connect and AWS services. 
• Experience working with Amazon Q in Connect, conversational AI, knowledge management platforms, chatbots, or intelligent automation solutions would be highly valued. 
• Expertise designing and implementing APIs, integrations, and distributed applications using modern cloud technologies. 
• Experience with Infrastructure-as-Code, CI/CD pipelines, and DevOps delivery practices. 
• Strong understanding of AWS services such as Lambda, EventBridge, S3, IAM, CloudWatch, and related cloud-native capabilities. 
• Experience with software engineering and integration technologies including Java, Python, JavaScript/TypeScript, REST APIs, containers, and event-driven architectures. 
• Excellent stakeholder management and communication skills with the ability to engage confidently with technical and business audiences. 
• Demonstrated ability to lead technical workstreams, mentor team members, and contribute to successful project delivery. 
• A growth mindset, strong problem-solving capability, and a passion for delivering practical business outcomes through technology. 
• AWS certifications and relevant cloud, AI, or integration certifications are highly regarded. 

So, who is Deloitte in Aotearoa?   

We are driven to create an impact that matters at every opportunity. Supported by a strong leadership team and member firms from over 150 countries across the globe, Deloitte New Zealand is in the business of solving complex problems.    

Over our 175-year history, we have built a reputation for impactful delivery across audit and assurance, consulting, financial advisory, risk advisory, tax, and technology services.    

Deloitte in Aotearoa recognises the uniqueness of our country identified in our founding document, Te Tiriti o Waitangi.  We uphold our responsibility(s) to the founding document and acknowledge Māori as the Tangata Whenua/Indigenous people.    

Our workplace and culture  

We are driven by our desire to create positive outcomes for our clients, communities, and people.  Our purpose is to make an impact that matters. Everything we do is with intent - the intent to make a meaningful difference.  

Our shared values are at the heart of everything we do. Living these values, including ‘taking care of each other’ and ‘fostering inclusion’, is essential to ensuring everyone feels included at work and able to reach their full potential.   

For us to succeed and thrive as an organisation, we understand the importance of creating a culture where diverse perspectives matter and where everyone is given an equal opportunity to grow and develop.  

Deloitte New Zealand rewards  

We hold a simple belief – that our people’s hard work should be recognised and rewarded beyond their remuneration.  

We have reimagined what ‘work’ looks like and how we can empower all our people to create a work experience that is distinct to their needs. Founded on concepts of trust, balance, wellbeing and the importance of personal connection, this is the Deloitte experience.  

We offer  

• Flexible work arrangements – work in a way that suits you, us and our clients best      
• Subsidised professional qualifications and paid professional memberships  
• Subsidised health insurance  
• Income protection insurance  
• 22 days annual leave  
• Social events, social sports teams, and monthly firm drinks  
• A focus on wellness and well-being   
• Community focused volunteer days  
• A focus on the environment and sustainability  

Does this sound like the sort of role and organisation for you? Then apply now! We’d love to hear from you.  

We believe the strongest teams are made up of diverse individuals and we are proud to be an equal opportunities employer. We recognise that women and individuals from under-represented backgrounds may hesitate to apply if they don't meet all criteria. If you're passionate about this role and believe you have the skills, we encourage you to apply, even if your experience, ideal working hours or qualifications aren't a perfect match.

Please be aware of phishing attempts posing as Deloitte recruiters. Official communications from Deloitte New Zealand will come from “@deloitte.co.nz,” “@smartrecruiters.com,” or our video interview platform Deloitte<[email protected]>. If you receive a suspicious email, verify its authenticity by contacting us at [email protected].