At Deloitte, our Purpose is to make an impact that matters for our clients, our people, and society. This is the lens for which our global strategy is set. It unites Deloitte professionals across geographies, businesses, and skills. It makes us better at what we do and how we do it. It enables us to deliver on our promises to stakeholders, while creating the lasting impact we seek.

Harnessing the talent of 450,000+ people located across more than 150 countries and territories, our size and scale puts us in a unique position to help change the world for the better—by bringing together the services we provide, the societal investments we make, and the collaborations we advance through our ecosystems.

Deloitte offers career opportunities across Internal Client Services, Audit & Assurance (A&A), Tax & Legal (T&L) and our Consulting services business, which is made up of Strategy, Risk & Transactions Advisory (SR&T) and Technology & Transformation (T&T). 

Are you ready to apply your knowledge and background to exciting new challenges? From learning to leadership, this is your chance to take your career to the next level.

About the Division

It takes a high-powered network of internal support professionals to keep Deloitte going strong. The internal services function provides a wide variety of support services to our organisation and people.

Rewarding career opportunities are available in:

• Human resources
• Information technology
• Marketing and Communications
• Financial support services, and much more.

As with all the functions in Deloitte, a core set of competencies is associated with each internal service area. An overall understanding of value-added client service, the experience to work in multifunctional and cross-border teams, strong business acumen, and the instinct to think and act globally are essential for advancement within Internal Client Services.

What impact will you make?

Every day, your work will make an impact that matters, while you thrive in a dynamic culture of inclusion, collaboration and high performance. As the undisputed leader in professional services, Deloitte is where you’ll find unrivalled opportunities to succeed and realize your full potential

The Talent Acquisition Manager is responsible for the acquisition of key talent across multiple disciplines, locations, and on all levels. The Talent Acquisition Manager drives the recruiting efforts for strategically attracting, engaging and hiring top talent at both professional and graduate levels.

Responsibilities:

• Oversee the entire operational recruitment process for your allocated Business Unit
• Partner closely with hiring managers to understand specific role requirements, provide timely updates, and ensure that recruitment plans and headcount targets support and meet business needs and objectives
• Champion and execute employer branding initiatives to strengthen the firm’s position as an employer of choice
• Actively source candidates for key critical and scarce skill roles through various channels such as job boards, LinkedIn, referrals, and professional networks to identify qualified individuals who align with the firm’s values and goals
• Use data to evaluate recruitment effectiveness and track metrics like time-to-fill, cost-per-hire, and quality of hires and based on these insights, they make informed decisions to improve the recruitment process
• Actively promote diversity and inclusion within the hiring process, collaborating with HR and leadership to ensure that recruitment practices are equitable and unbiased
• Manage key candidate talent pools and generate long-term interest by building sustainable relationships and providing a positive candidate experience
• Stay informed about industry trends, market dynamics, and emerging talent to inform recruitment strategies across different functional areas
• Assist with the onboarding process to ensure a smooth transition for new hires, helping them integrate into the company culture and hit the ground running
• Organize and participate in employer branding events (career fairs, campus recruitment drives, webinars and industry conferences etc.) to showcase the Firm’s culture, values, and career opportunities, to attract top talent and create a positive employer brand image
• Review own work and that of others for quality, accuracy and relevance and delegate to others to provide stretch opportunities, coaching them to deliver results
• Use feedback and reflection to develop self-awareness, personal strengths, and address development areas.

• Completed Bachelor’s degree in Human Resources or a related discipline
• Post graduate degree is preferred but not essential
• At least 6 - 8 years of experience in a Talent Acquisition function gained within a professional services or related industry
• Demonstrate critical thinking and the ability to bring order to unstructured problems
• Results-driven
• Strong leadership qualities
• Good knowledge of labour legislation and IR procedures
• Exceptional negotiation and communication skills
• Proficiency and hands-on experience in applicant tracking systems and recruitment software
• Excellent verbal and written communication
• Effective team management ability.

Talent Acquisition CARES Behavioural Capabilities:

• Communication: You go beyond templates and minimum requirements, always remembering that we are brand ambassadors in every interaction. You respect our client and candidate’s time while also managing their expectations.
• Accountability: You ensure that candidates experience a structured and fair hiring process. You take ownership of the details and outcomes of our client’s experience, ensuring we are making evidence-based decisions.
• Reliability: You own your mistakes, say "sorry", and fix them immediately. You participate in the elimination of defects and offer a consistent, modern process.
• Empathy: You are always gracious and treat our clients, candidates, and each other with respect and kindness.
• Solutions: You are proactive and creative in offering our clients and candidates strategic advice and direction.

Talent Standards:

Leadership:

Inspiring - Leading with integrity to build inclusion and motivation

Creating purpose - Creating a sense of vision and purpose

Driving agility - Achieving high-quality results through others

Building diverse capability - Developing diverse capability for the future

Influencing - Persuading and influencing stakeholders

Collaborating - Partnering to build new solutions

Delivering value - Showing commercial acumen

Building the Business - Leveraging new business opportunities

Note: The list of tasks / duties and responsibilities contained in this document is not necessarily exhaustive.  Deloitte may ask the employee to carry out additional duties or responsibilities, which may fall reasonably within the ambit of the role profile, depending on operational requirements.

Be careful of Recruitment Scams: Fraudsters or employment scammers often pose as legitimate recruiters, employers, recruitment consultants or job placement firms, advertising false job opportunities through email, text messages and WhatsApp messages. They aim to cheat jobseekers out of money or to steal personal information.

To help you look out for potential recruitment scams, here are some Red Flags:

• Upfront Payment Requests: Deloitte will never ask for any upfront payment for background checks, job training, or supplies.
• Requests for Personal Information: Be wary if you are asked for sensitive personal information, especially early in the recruitment process and without a clear need for it. Fraudulent links or contractual documents may require the provision of sensitive personal data or copy documents (e.g., government issued numbers or identity documents, passports or passport numbers, bank account statements or numbers, parent’s data) that may be used for identity fraud. Do not provide or send any of these documents or data. Please note we will never ask for photographs at any stage of the recruitment process.
• Unprofessional Communication: Scammers may communicate in an unprofessional manner. Their messages may be filled with poor grammar and spelling errors. The look and feel may not be consistent with the Deloitte corporate brand.

If you're unsure, make direct contact with Deloitte using our official contact details. Be careful not to use any contact details provided in the suspicious job advertisement or email.

At Deloitte, we want everyone to feel they can be themselves and to thrive at work—in every country, in everything we do, every day. We aim to create a workplace where everyone is treated fairly and with respect, including reasonable accommodation for persons with disabilities.

We are committed to employment equity and building a diverse and inclusive workplace across the African continent. Our recruitment processes are aligned with our Employment Equity Plan and the principles of the Employment Equity Act. Preference may be given to candidates from designated groups.

We actively support the inclusion of people with disabilities and embrace neurodiversity in the workplace. We recognise and value the unique strengths that neurodivergent individuals bring, and we are committed to creating an environment where everyone can thrive.

If you require reasonable accommodations in relation to your disability and neurodiverse needs during the recruitment process, please let us know. We are happy to make adjustments to suit your individual needs.