At Deloitte, our Purpose is to make an impact that matters for our clients, our people, and society. This is the lens for which our global strategy is set. It unites Deloitte professionals across geographies, businesses, and skills. It makes us better at what we do and how we do it. It enables us to deliver on our promises to stakeholders, while creating the lasting impact we seek.

Harnessing the talent of 450,000+ people located across more than 150 countries and territories, our size and scale puts us in a unique position to help change the world for the better—by bringing together the services we provide, the societal investments we make, and the collaborations we advance through our ecosystems.

Deloitte offers career opportunities across Internal Client Services, Audit & Assurance (A&A), Tax & Legal (T&L) and our Consulting services business, which is made up of Strategy, Risk & Transactions Advisory (SR&T) and Technology & Transformation (T&T). 

Are you ready to apply your knowledge and background to exciting new challenges? From learning to leadership, this is your chance to take your career to the next level.

Main Purpose:

We are seeking a Project Operations Manager with proven experience in engaging senior stakeholders to drive project operational efficiencies through collaboration with internal teams, oversee all aspects of project finances from proposal through to completion, and ensure team productivity and adherence to timelines by actively monitoring and addressing key performance indicators.

• Track and manage Invoices and ensure follow through, assess against budget and estimate cost at completion for project delivery
• Engage with resource planning team to ensure time is maintained and weekly tracking and variance reporting of timesheets
• Engage with Partners and Managers to ensure codes are correct
• Through reporting and analytics, ensure accurate actuals vs budget tracking and variance reconciliation, which extended to department-wide resource and financial planning
• Facilitate the process for onboarding of contractors on clients, collaborating with internal stakeholders (HR, IT, Finance, Resource planning) to ensure all is in order
• Drive operation efficiencies and reporting through stakeholders
• Identify and drive analytics and automation opportunities, extracting insights to inform ongoing decision-making and variance analysis
• Monitor resource contracts and SLAs to detect potential risks with recommendations to safeguard development deadlines against unforeseen delays, costs, and scope creep, resulting in process improvements and cost savings

• Relevant degree, honours or post graduate diploma 

Experience Required:

• Minimum 3-5 years in strategic project operations management within the audit/professional services environment
• Knowledge and experience with SAP S4Hana is required
• Advanced excel skills is required

Technical Competencies:

• Strong analytics skills for Interpretations of analytics with recommendations 
• Sound knowledge of resources planning including the onboarding/offboarding of flexible resources 
• Strong stakeholder management with internal and external stakeholders with ability to drive operational efficiencies and reporting
• Ability to identify opportunities to automate processes where possible 
• Financial and business acumen

Behavioural competencies: 

• Ability to confidently engage with stakeholders whilst maintaining professionalism 
• Capable of working autonomously, demonstrating initiative and responsibility 
• Strong communication ability both written and verbal 

At Deloitte, we want everyone to feel they can be themselves and to thrive at work—in every country, in everything we do, every day. We aim to create a workplace where everyone is treated fairly and with respect, including reasonable accommodation for persons with disabilities. We seek to create and leverage our diverse workforce to build an inclusive environment across the African continent.

Note: The list of tasks / duties and responsibilities contained in this document is not necessarily exhaustive.  Deloitte may ask the employee to carry out additional duties or responsibilities, which may fall reasonably within the ambit of the role profile, depending on operational requirements.

Be careful of Recruitment Scams: Fraudsters or employment scammers often pose as legitimate recruiters, employers, recruitment consultants or job placement firms, advertising false job opportunities through email, text messages and WhatsApp messages. They aim to cheat jobseekers out of money or to steal personal information.

To help you look out for potential recruitment scams, here are some Red Flags:

• Upfront Payment Requests: Deloitte will never ask for any upfront payment for background checks, job training, or supplies.
• Requests for Personal Information: Be wary if you are asked for sensitive personal information, especially early in the recruitment process and without a clear need for it. Fraudulent links or contractual documents may require the provision of sensitive personal data or copy documents (e.g., government issued numbers or identity documents, passports or passport numbers, bank account statements or numbers, parent’s data) that may be used for identity fraud. Do not provide or send any of these documents or data. Please note we will never ask for photographs at any stage of the recruitment process.
• Unprofessional Communication: Scammers may communicate in an unprofessional manner. Their messages may be filled with poor grammar and spelling errors. The look and feel may not be consistent with the Deloitte corporate brand.

If you're unsure, make direct contact with Deloitte using our official contact details. Be careful not to use any contact details provided in the suspicious job advertisement or email.