At Deloitte, our Purpose is to make an impact that matters for our clients, our people, and society. This is the lens for which our global strategy is set. It unites Deloitte professionals across geographies, businesses, and skills. It makes us better at what we do and how we do it. It enables us to deliver on our promises to stakeholders, while creating the lasting impact we seek.

Harnessing the talent of 450,000+ people located across more than 150 countries and territories, our size and scale puts us in a unique position to help change the world for the better—by bringing together the services we provide, the societal investments we make, and the collaborations we advance through our ecosystems.

Deloitte offers career opportunities across Audit & Assurance (A&A), Tax & Legal (T&L) and our Consulting services business, which is made up of Strategy, Risk & Transactions Advisory (SR&T) and Technology & Transformation (T&T). 

Are you ready to apply your knowledge and background to exciting new challenges? From learning to leadership, this is your chance to take your career to the next level. 

About the Division

It takes a high-powered network of internal support professionals to keep Deloitte going strong. The internal services function provides a wide variety of support services to our organisation and people.

As with all the functions in Deloitte, a core set of competencies is associated with each internal service area. An overall understanding of value-added client service, the experience to work in multifunctional and cross-border teams, strong business acumen, and the instinct to think and act globally are essential for advancement within Internal Client Services.

What impact will you make?

Every day, your work will make an impact that matters, while you thrive in a dynamic culture of inclusion, collaboration and high performance. As the undisputed leader in professional services, Deloitte is where you’ll find unrivalled opportunities to succeed and realize your full potential.

Main Purpose of Job 

• Develop and implement Culture & Wellness strategies and initiatives that engage key stakeholders, build brand awareness and support business objectives. 

• Implement the firm’s Employee Culture & Wellness Programme. 

• Consistently and appropriately respond to employees’ needs and provide the necessary intervention 

• Manage, design and implement protocols, policies and procedures relating to Culture & Wellness Programmes 

• Formulate and deliver solutions to improve organisation culture & employee health and wellbeing 

• Facilitate changes and/or additions to programmes that reflect the changing needs of the firm 

• Design and deliver training and awareness initiatives 

• Manage business relationship and contracting process with service providers including the Employee Assistance Programme and Wellness Centre 

• Manage the Wellness Warrior Network and Deloitte Impact programme and capacitation 

• Manage the firm’s Deloitte Impact recognition programme.  

• Engage with Communications, Ethics as well as the Diversity, Equity & Inclusion teams with regards to training and awareness campaigns and initiatives 

• Ensure compliance in terms of all local and global practices and reports are achieved 

• Ensure adherence to budget, performance requirements and work plans to achieve CEW goals. 

• Research industry standards, trends and best practices and make recommendations to improve current programmes and processes. 

• Tracking and management of wellbeing data for reporting and to inform the appropriate interventions 

• Write, edit, and manage Culture & Wellness reporting requirements 

• Provide leadership and guidance on Culture & Wellness Programmes and collaborate with the DEI and broader People & Purpose teams, with strong emphasis on collaboration, coaching and developing colleagues and direct reports. 

• Provide appropriate support in the development and delivery of Respect & Inclusion, Persons with Disabilities Inclusion, Employment Equity and Gender initiatives in line with the firm’s DEI strategy and goals 

• Project management overview to track, monitor and ensure delivery of the firm wide Wellness initiatives and projects 

• Align Wellness initiatives to DEI strategy and ensure that all reporting requirements are met. 

Implement Wellness Strategy 

• Support in the development, implementation and monitoring of the Wellness implementation plan. 

• Engagement with all employee networks and other stakeholders 

• Align initiatives with business needs, the National Health calendar, and Global initiatives. 

• Regular monitoring of progress and impact 

Culture 

• Support in development, implementation and monitoring of culture assessments. 

• Develop and facilitate team effectiveness and related CEW interventions. 

• Provide training and facilitation support to service lines. 

Policies 

• Develop Guidelines and/or Policies 

• Awareness and Communication on new Wellness Guidelines and/or Policies 

• Monitoring the policy implementation process with relevant stakeholders 

Respect and Inclusion 

• Support in development, implementation and monitoring of communication campaigns 

• Provide support to the facilitators during training 

• Support the DEI team in the alignment of gender, Persons with Disabilities and gender programmes and LGBT+ initiatives to the D&I strategy by implementing supporting initiatives. 

Communication 

• Support in communication campaigns and initiatives relating to above CEW and DEI initiatives 

• Consistent, effective and timeous communication with the functional leader, team members and stakeholders 

• Regular feedback and update to functional leader on the status of projects 

• Suitable tertiary qualification and professional registration with a statutory council (HPCSA or SACSSP) is applicable to the requirements of the Culture & Employee Wellness Programme Management 

• Bachelors Degree in Social Sciences, Psychology or Human Resources  

Desired Qualifications 

• Postgraduate qualification (relevant to Culture & Wellbeing) 

Minimum Experience 

• 3-5 years of experience in Employee Wellness and Organisational culture  

At Deloitte, we want everyone to feel they can be themselves and to thrive at work—in every country, in everything we do, every day. We aim to create a workplace where everyone is treated fairly and with respect, including reasonable accommodation for persons with disabilities. We seek to create and leverage our diverse workforce to build an inclusive environment across the African continent.

Note: The list of tasks / duties and responsibilities contained in this document is not necessarily exhaustive.  Deloitte may ask the employee to carry out additional duties or responsibilities, which may fall reasonably within the ambit of the role profile, depending on operational requirements.

Be careful of Recruitment Scams: Fraudsters or employment scammers often pose as legitimate recruiters, employers, recruitment consultants or job placement firms, advertising false job opportunities through email, text messages and WhatsApp messages. They aim to cheat jobseekers out of money or to steal personal information.

To help you look out for potential recruitment scams, here are some Red Flags:

• Upfront Payment Requests: Deloitte will never ask for any upfront payment for background checks, job training, or supplies.
• Requests for Personal Information: Be wary if you are asked for sensitive personal information, especially early in the recruitment process and without a clear need for it. Fraudulent links or contractual documents may require the provision of sensitive personal data or copy documents (e.g., government issued numbers or identity documents, passports or passport numbers, bank account statements or numbers, parent’s data) that may be used for identity fraud. Do not provide or send any of these documents or data. Please note we will never ask for photographs at any stage of the recruitment process.
• Unprofessional Communication: Scammers may communicate in an unprofessional manner. Their messages may be filled with poor grammar and spelling errors. The look and feel may not be consistent with the Deloitte corporate brand.

If you're unsure, make direct contact with Deloitte using our official contact details. Be careful not to use any contact details provided in the suspicious job advertisement or email.