Monitoring & Evaluation Officer

  • Full-time
  • Service Line: Consulting

Company Description

About Deloitte

Deloitte provides audit, tax, consulting, and financial advisory services to public and private clients spanning multiple industries. With a globally connected network of member firms in more than 150 countries, Deloitte brings world-class capabilities and high-quality service to clients, delivering the insights they need to address their most complex business challenges. Deloitte has approximately 460,300 professionals all committed to becoming the standard of excellence of professional services firms.

Deloitte’s professionals are dedicated to strengthening corporate responsibility, building public trust, and making a positive impact in their communities, and enjoy an environment of continuous learning, challenging experiences, and enriching career opportunities. All our professionals are united by our shared values, a set of core principles that guide our collective behavior. They set the expectations we have for one another and define how we, as stewards of Deloitte, should behave. They provide common ground to unite us across cultures and geographies. And, importantly, they help us to earn the trust and respect of our key stakeholders. Our shared values are lead the way, serve with integrity, take care of each other, foster inclusion, and collaborate for measurable impact.

Deloitte East Africa provides seamless cross-border services to multinationals, large national enterprises, small and medium-sized enterprises, and the public sector; with offices in Kenya, Tanzania, Uganda, Ethiopia, Zambia, and Malawi.

A career with Deloitte offers you the opportunity to engage with and work alongside leading corporations within the East African region, and an opportunity to start and grow your career within a dynamic and rewarding environment. You will get the support, coaching and training needed to advance your career in Kenya and within the East Africa market.

What impact will you make?

At Deloitte we have a clear purpose, to make an impact that matters to our clients, our colleagues, and our communities. From professional development to leadership opportunities and career advancement, we empower our people to be their very best - because that’s how you make an impact.

About the Department

Deloitte East Africa has a well-versed Strategy & Operations team under the Consulting Department that is uniquely positioned to support the strategic agenda of our clients in the key domains of growth, business improvement & optimization, and strategic transformation. The wide spectrum of capabilities, thought leadership and experience are underpinned by the Deloitte platform of executable strategy and innovation for growth.

Our unique strategic planning approach and capability allows executive teams to understand the future and create growth and aspirational viewpoints about the possibility in their markets and organizations.

The Saving Lives and Livelihoods (SLL) initiative is a partnership between the Africa Centres for Disease Control and Prevention (Africa CDC) and the Mastercard Foundation (MCF) that has been implemented in phases. Phase one was a 3-year initiative that focused on rapid scale up COVID-19 vaccination on the continent with a target of achieving 70% coverage at the end of the project implementation period. This phase has since ended following the aftermath of WHO’s declaration of the end of COVID-19 pandemic as a public health international emergency concern. In the partnership, phase two will now focus on COVID-19 vaccination of frontline health workers, integrating COVID-19 vaccinations in routine MOH immunization services, preparing for future pandemics and strengthening capacity of Africa CDC.  

We currently have an exciting opportunity for a dynamic person to join our Consulting Department as a Monitoring & Evaluation Officer for MCF’s SLL programme. This position will be based in our Nairobi office in Kenya with frequent travel in select Countries in Africa.

Job Description

Main purpose of the job

The Monitoring and Evaluation Officer will operate under the direct supervision of the Senior Monitoring & Evaluation Officer, playing a vital role in facilitating the successful execution of Monitoring & Evaluation activities for Deloitte East Africa’s Mastercard Foundation Saving Lives and Livelihood (SLL) funded Programme. In this capacity, he/she will provide technical expertise in the review of programmatic progress reports, performance monitoring, data quality assurance processes, program evaluations, program learning agenda and capacity-building initiatives across targeted regional hubs in Africa, contributing to the overall success and sustainability of the program.

What you will do

  • Assist in the development of standard data collection and reporting tools / templates for use that capture the aspiration of SLL programme goals and objectives.
  • Perform technical and competent reviews of monthly and quarterly SLL implementing partners progress narrative reports to develop synthesized/ highly summarized reports for use and consumption by various stakeholders.
  • Present robust performance dashboards that visualize SLL programme performance data including pulling data from the Saving Lives and Livelihood District Health Information System (SLL DHIS2) platform / system.
  • Support the development of standardized data tools for conducting data quality audits using the systems assessment and data verification approaches including DQA Standard Operating Procedures (SOPs).
  • Conduct data quality assessments / audits (DQAs) for the SLL programme within the assigned specific African regional hub Member States.
  • Coordinate development of DQA reports highlighting DQA findings, strengths, weakness, and recommendations to improve data quality for the SLL programme.
  • Track the implementation of DQA improvement plans and corrective actions by the SLL implementing partners within the assigned specific African regional hub Member States.
  • Support the design, development and delivery of comprehensive capacity building on M&E concepts, methodologies and best practices tailored to various audiences.
  • Support the development and review of program evaluation data collection tools / instruments such as key informant interviews, interview schedules, questionnaires, desk reviews and focus groups discussions (FDGs) among others as required.
  • Conduct program evaluation including process and outcome evaluations activities within the assigned specific African regional hub countries as needed.
  • Support in the development and review of SLL programme learning agenda.
  • As the focal person in the review of program reports from French speaking African Countries, translate various types of documents from French to English, ensuring accuracy and clarity in the translation.
  • Support in other adhoc data collection requests including special studies and other rapid assessment initiatives.
  • Participate in other proposal development support initiatives on M&E organized by the business development (BD) team.
  • Perform any other role as assigned by the direct supervisor or SLL M&E Manager.

Qualifications

  • A Bachelor’s Degree in Monitoring and Evaluation, Epidemiology, Public health, Demography, or a related field. 
  • At least 6 years’ experience in Monitoring and Evaluation, preferably in a large scale multi – country donor funded programme.
  • Good hands-on experience in managing and conducting Data Quality Audits/ Assessments (DQAs) including data verification and implementation of DQA improvement plans and corrective actions.
  • Demonstratable experience and knowledge in conducting competent program process and outcome evaluations.
  • Strong ability to review program narrative reports with good technical acumen in generation of synthesized summarized reports.
  • Demonstrated experience with National Health Management Information Systems such as DHIS2.
  • Good experience in review and presenting performance dashboards.
  • Experience working in livelihood programs / projects including pandemic response initiatives will be an added advantage.
  • Must possess a high level of proficiency in French and English language (bilingual), both written and verbal.
  • Willingness to travel across African Countries within the assigned Africa regional hub.
  • Ability to work productively in a multi-cultural team environment with diverse background.

Behavioural competencies

  • Excellent communication skills, both written and verbal.
  • Effective interpersonal and relationship building/people management skills.
  • Good mentorship and coaching ability with desire to develop self and others.
  • Adaptable, managing change and ambiguity with ease.
  • Sound problem solving ability.
  • Strong organizational and time management.
  • Good networking skills.
  • Good stakeholder management abilities

Technical Competencies

  • Expert in field with sound industry and business knowledge.
  • Demonstrated leadership skills.
  • Proven ability to manage and execute projects.
  • Experience in developing and presenting client proposals.
  • Excellent report writing skills.
  • Sound business acumen.
  • Negotiation skills.
  • Focus on quality and risk.

Additional Information

Your role as a leader

At Deloitte we believe in the importance of leadership at all levels. We expect our people to embrace and live our purpose by challenging themselves to identify issues that are most important for our clients, our people, and for society and make an impact that matters.

Leadership Capabilities

Living our Purpose - Builds own understanding of our purpose and values; explores opportunities for impact.

Influence - Actively focuses on developing effective communication and relationship-building skills.

Performance drive - Understands expectations and demonstrates personal accountability for keeping performance on track.

Strategic direction - Understands how their daily work contributes to the priorities of the team and the business.

Talent development - Demonstrates strong commitment to personal learning and development; acts as a brand ambassador to help attract top talent.

Why Deloitte?

At Deloitte, our professional development plan focuses on helping people at every level of their career to identify and use their strengths to do their best work every day. From entry-level employees to senior leaders, we believe there is always room to learn. We offer opportunities to help build world-class skills in addition to hands-on experience in the global, fast-changing business world.

Deloitte opens the door to a career that can cross borders virtually and physically across the African continent and globally to gain experience and access projects beyond our borders. We value differences, and embrace people with diverse backgrounds, experiences, abilities and thinking styles.

Our purpose

Deloitte is led by a purpose: to make an impact that matters. Every day, Deloitte people are making a real impact in the places they live and work. We pride ourselves on doing not only what is good for clients, but also what is good for our people and the communities in which we live and work—always striving to be an organization that is held up as a role model of quality, integrity, and positive change. Learn more about Deloitte’s impact on the world. #Makinganimpactthatmatters

Recruiter Tips

We want job seekers exploring opportunities at Deloitte to feel prepared and confident. To help you with your interview, we suggest that you do research to know some background about our firm and the business area you are applying to.

If you meet the above requirements, please visit our website and apply online: Deloitte East Africa Careers portal.

Your details will be treated with confidentiality and will not be shared with any third party.

Closing date: Thursday, 17 April 2025

We are an equal opportunity employer and do not ask individuals to pay any fees or money as part of the recruitment process. Women and Persons with Disabilities are encouraged to apply.

At Deloitte, we want everyone to feel they can be themselves and to thrive at work—in every country, in everything we do, every day. We aim to create a workplace where everyone is treated fairly and with respect, including reasonable accommodation for persons with disabilities. We seek to create and leverage our diverse workforce to build an inclusive environment across the African continent.

Note: The list of tasks / duties and responsibilities contained in this document is not necessarily exhaustive.  Deloitte may ask the employee to carry out additional duties or responsibilities, which may fall reasonably within the ambit of the role profile, depending on operational requirements.

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