Deloitte is the largest private professional services network in the world. Every day, approximately 457,000 professionals in more than 150 countries demonstrate their commitment to make an impact that matters.

Deloitte West Africa is a cluster of Deloitte offices that has joined together to provide seamless cross-border services to our clients in the region and to pass on the benefits of scale and access to resources that this organisation can generate.

In Ghana, Deloitte is one of the leading professional services organisations, specialising in providing Financial Advisory services, Risk Advisory, Audit, Tax & Regulatory, Business Process Solutions and Consulting. We serve clients in a variety of industries from financial services, to consumer business and industrial products, telecommunications, energy and resources, manufacturing and the public sector.

Our professionals are unified by a collaborative culture that fosters integrity, outstanding value to markets and clients, commitment to each other, and strength from cultural diversity. They are dedicated to strengthening corporate responsibility, building public trust, and making a positive impact in their communities. We understand that our professionals hold interests outside of the workspace and we aim to encourage work/life balance, supporting them in all aspects of their lives.

Job Purpose

To drive and deliver exceptional business performance through the provision of insightful leadership of assigned team in achieving deposits and profitability targets

Responsibilities

 Responsible for increasing and sustaining the Bank’s profitability in assigned Business Unit in line with set key performance indicators (KPIs).
 Identify new business opportunities; lead, develop, present and convert sustainable new business opportunities as well as ensuring continued growth from current portfolios to agreed set targets.
 Actively seek new business opportunities and convert into business
wins that supports achievement of month on month deposits and profitability targets.
 Network to develop and leverage relationships to provide new business opportunities.
 Lead, develop and present high-impact and high-quality business proposals – both written and presentations.
 Demonstrate a clear understanding of the market dynamics of your assigned Business Unit.
 In liaison with assigned Group Head, continuously seek ways in which to add value to existing portfolios.
 Provide market intelligence where possible and monitor competitors’ activities to aid in informed business decision making.
 Ensure full understanding of any changes and development in legislation and working practices that may affect the Bank’s operations and/or present new opportunities.
 Develop good relationships with customers to obtain commitment to long-term presence and suitable leverage in order to gain further extension of business, striving to place the Bank as the customer’s preferred financial advisor.
 Provide strong leadership to all staff, ensuring that each staff member in the team contributes optimally to the attainment of the agreed targets.
 Undertake any other duties that may be assigned by the Group Head.
 Any other jobs which may be assigned by supervisor.

 Minimum of a good first degree with not less than eight (8) years relevant working experience in areas such as business development, relationship management (with at least 4 years in management position).
 Possession of existing pipeline contacts / business opportunities is an added advantage.
 Business knowledge in the assigned area of operation is an added advantage.
 Ability to work under pressure and meet deadlines is a prerequisite for this role.
 Must have strong relationship management skills
 Excellent customer service skills and ability to communicate effectively with management and customers at all levels is essential.
 Good analytical skills and experience with data analysis is required
 Good written and verbal communication skills are key to the success of this role
 Team player and able to direct work activities of team members in assigned business locations to achieve results is required
 Computer literacy is an essential requirement for this role.

Leadership Capabilities

• Living our Purpose - Identifies and embraces our purpose and values and puts these into practice in their professional life.
• Influence - Builds relationships and communicates effectively in order to positively influence peers and other stakeholders.
• Performance drive - Seeks opportunities to challenge self; teams with others across businesses and borders to deliver and takes accountability for own and team results.
• Strategic direction - Understands objectives for clients and Deloitte, aligns own work to objectives and sets personal priorities.
• Talent development - Develops self by actively seeking opportunities for growth, shares knowledge and experiences with others, and acts as a strong brand ambassador.

Cross Consulting / Core Professional Capabilities

• Delivery Excellence - Ability to produce a high-quality work product and collaborate with others to deliver a superior client experience.
• Knows the Business and Sector - Ability to understand how business functions operate and how sector trends impact a client’s business.
• Analytical Thinking & Problem Solving - Ability to select appropriate methods for collecting and analysing data and develop informed recommendations that shape or support the client’s business strategy.
• Financial Acumen - Ability to incorporate financial information when evaluating strategic options.
• Client Presence - Ability to deliver key messages with clarity, confidence, and poise to instill confidence in clients.
• Logical Structuring - Ability to organize insights and define a logical flow to tell a story when presenting recommendations.
• Global Mind-set - Ability to apply a global and diverse perspective to problem solving.
• Technology Fluency - Ability to apply technical knowledge to address client business challenges.
• Solutioning - Ability to operate in an ambiguous environment and work independently.
• Leadership - Ability to lead teams or experience in having to lead teams on projects.

What Impact Will You Make?

Every day, your work will make an impact that matters, while you thrive in a dynamic culture of inclusion, collaboration and high performance. As the undisputed leader in professional services, Deloitte is where you’ll find unrivalled opportunities to succeed and realize your full potential.

How You Will Grow

At Deloitte, our professional development plan focuses on helping people at every level of their career to identify and use their strengths to do their best work every day. From entry-level employees to senior leaders, we believe there’s always room to learn. We offer opportunities to help build world-class skills in addition to hands-on experience in the global, fast-changing business world. From on-the-job learning experiences to formal development programs at Deloitte University, our professionals have a variety of opportunities to continue to grow throughout their career. Explore Deloitte University, The Leadership Centre. https://deloitte.zoomforth.com/du

Benefits

At Deloitte, we know that great people make a great organization. We value our people and offer employees a broad range of benefits.

Our Purpose

Deloitte is led by a purpose: to make an impact that matters. Every day, Deloitte people are making a real impact in the places they live and work. We pride ourselves on doing not only what is good for clients, but also what is good for our people and the communities in which we live and work—always striving to be an organization that is held up as a role model of quality, integrity, and positive change. Learn more about Deloitte’s impact on the world.  https://www2.deloitte.com/global/en/pages/about-deloitte/articles/impact-that-matters.html

Recruiter Tips

We want job seekers exploring opportunities at Deloitte to feel prepared and confident. To help you with your interview, we suggest that you do your research: know some background about the organization and the business area you’re applying to.

Please note that candidates that do not attach their resumes and academic credentials will not be considered.

Applications from all qualified individuals should be sent by 24th January 2025

At Deloitte, we want everyone to feel they can be themselves and to thrive at work—in every country, in everything we do, every day. We aim to create a workplace where everyone is treated fairly and with respect, including reasonable accommodation for persons with disabilities. We seek to create and leverage our diverse workforce to build an inclusive environment across the African continent.

Note: The list of tasks / duties and responsibilities contained in this document is not necessarily exhaustive.  Deloitte may ask the employee to carry out additional duties or responsibilities, which may fall reasonably within the ambit of the role profile, depending on operational requirements.

Be careful

Don’t provide your bank or credit card details when applying for jobs.

It is strictly against Deloitte policy for candidates to pay any fee in relation to our recruitment process. No recruitment agency working with Deloitte will ask candidates to pay a fee at any time.