Quality, Independence, Risk & Reputation Assistant Manager
- Full-time
- Service Line: Internal Client Services
Company Description
Deloitte is the largest private professional services network in the world. Everyday, approximately 312,000 professionals in more than 150 countries demonstrate their commitment to making an impact that matters.
Our West Africa practice serves multinationals, large national enterprises, small and medium-sized enterprises and the public sector across Nigeria and Ghana.
In Nigeria, Deloitte is one of the leading professional services firms, specializing in providing Audit, Tax, Consulting, Risk Advisory and Financial Advisory services. We serve clients in a variety of industries from financial services, consumer, telecommunications, media & technology, energy resources & industrial and government and public services.
Our professionals are unified by a collaborative culture that fosters integrity, outstanding value to markets and clients, commitment to each other, and strength from cultural diversity. They are committed to strengthening corporate responsibility, building public trust, and making a positive impact in their communities. We understand that our professionals hold interests outside of the work space and we aim to encourage work/life balance, supporting them in all aspects of their lives.
Our talented professionals and our clients understand the link between a strong learning and development programme and the ability for Deloitte to deliver on its promise of consistent, high-quality service delivery worldwide.
Whatever your age, gender or culture, take your career to the next level with the talents and capabilities you will develop at Deloitte.
Job Description
Responsibilities
- Monitoring of Conflict Check and Client Acceptance Queues.
- Review of Conflict and Client Acceptance and Continuance Checks
- Assist with general tasks on conflict checks and client acceptance and continuance and where required provide training/presentations to business.
- Manage a team of Junior and Senior Risk Analysts to ensure prompt, accurate and complete team output through reviews.
- Ascertain take-on cases have been researched in detail to ensure the correct conclusion is reached.
- Statistics and reports compilation.
- Employee Training & Learning.
Required Competencies
- Sound technical knowledge in specific functional area.
- Sound analytical, problem solving and critical thinking skills.
- Management/ leadership capabilities.
- Good interpersonal skills, including facilitation, presentation skills and ability to manage conflict.
- Good analytical, research, problem solving and critical thinking skills.
- A self-starter and willingness to work independently.
- Lateral thinker capable of strategic and analytical thinking, with pragmatic approach to problem-solving and an ability to grasp abstract concepts/complex situations.
- Good communication skills, both written and verbal.
- Ability to work well in a team environment.
- Good time management skills; ability to work on multiple activities
- Focus on quality and risk.
- Client delivery focus.
Qualifications
- Possess a Bachelor’s degree (B.A., B.Eng./B. Tech., etc.) or Higher National Diploma (HND) in any relevant discipline with a minimum of Second Class Lower/Lower Credit division.
- Have a minimum of credit in five WASSCE/GCE/NECO Ordinary Level subjects or acceptable equivalent examination, including Mathematics and English Language in one sitting only.
- 4-5 years' experience within Internal Audit, Risk and/or Compliance function.
- At least 2 years at Senior Consultant/Senior Risk Analyst level within the function.
- Good understanding of risk and independence aspects affecting the audit environment.
- Knowledge of risk and independence aspects affecting the audit environment (“conflict of interest”/” potential conflicts”).
- Knowledge of “Know Your Client (“KYC”) and Anti-Corruption/ Anti-Money Laundering risk aspects.
- Working experience in a role with exposure to risk management / due diligence.
- Knowledge of the regulatory bodies applicable to the audit environment.
- Hands-on independence/risk management experience and a good understanding of independence/risk management in a professional services environment and the application of risk management methodologies would be an advantage.
- Some quality management experience in a professional services environment.
- Proficiency in the use of MS-office tools i.e. Excel, Word, and PowerPoint.
- Experience in the Phoenix (Microsoft Client Relationship Management (CRM) System) would be an advantage.
Additional Information
Our promise to our people: Deloitte is where potential comes to life.
Be yourself, and more.
We are a group of talented people who want to learn, gain experience, and develop skills. Wherever you are in your career, we want you to advance.
You shape how we make impact.
Diverse perspectives and life experiences make us better. Whoever you are and wherever you’re from, we want you to feel like you belong here. We provide flexible working options to support you and how you can contribute. Be the leader you want to be.
Be the leader you want to be.
Some guide teams, some change culture, some build essential expertise. We offer opportunities and experiences that support your continuing growth as a leader.
Have as many careers as you want.
We are uniquely able to offer you new challenges and roles – and prepare you for them. We bring together people with unique experiences and talents, and we are the place to develop a lasting network of friends, peers, and mentors. Our TVP is about relationships – between leaders and their people, the firm and its people, peers, and within in our communities.
Application deadline: Monday, 11 November 2024.
At Deloitte, we want everyone to feel they can be themselves and to thrive at work—in every country, in everything we do, every day. We aim to create a workplace where everyone is treated fairly and with respect, including reasonable accommodation for persons with disabilities. We seek to create and leverage our diverse workforce to build an inclusive environment across the African continent.
Note: The list of tasks / duties and responsibilities contained in this document is not necessarily exhaustive. Deloitte may ask the employee to carry out additional duties or responsibilities, which may fall reasonably within the ambit of the role profile, depending on operational requirements.
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