Consulting - Senior Manager - Enterprise Technology & Performance

  • Full-time
  • Service Line: Consulting

Company Description

Deloitte provides audit, tax, consulting, and financial advisory services to public and private clients spanning multiple industries. With a globally connected network of member firms in more than 150 countries, Deloitte brings world-class capabilities and high-quality service to clients, delivering the insights they need to address their most complex business challenges. Deloitte has approximately 456,800 professionals all committed to becoming the standard of excellence of professional services firms.

Deloitte’s professionals are dedicated to strengthening corporate responsibility, building public trust, and making a positive impact in their communities, and enjoy an environment of continuous learning, challenging experiences, and enriching career opportunities. All our professionals are united by our shared values, a set of core principles that guide our collective behavior. They set the expectations we have for one another and define how we, as stewards of Deloitte, should behave. They provide common ground to unite us across cultures and geographies. And, importantly, they help us to earn the trust and respect of our key stakeholders. Our shared values are lead the way, serve with integrity, take care of each other, foster inclusion, and collaborate for measurable impact.

Deloitte East Africa provides seamless cross-border services to multinationals, large national enterprises, small and medium sized enterprises, and the public sector; with offices in Kenya, Tanzania, Uganda, Zambia, Malawi, and in the process of expanding our operations by re-opening an office in Ethiopia.  

A career with Deloitte offers you the opportunity to engage with and work alongside leading corporations within the East African region, and an opportunity to start and grow your career within a dynamic and rewarding environment. You will get the support, coaching and training needed to advance your career in Kenya and within the East Africa market.

Deloitte East Africa currently has an exciting opportunity for a dynamic individual to join our Consulting department as a Senior Manager. This position will be based in our Dar es Salaam office in Tanzania.

About the department

Deloitte’s Consulting is about making positive change happen. If you’re ready to innovate and transform, Deloitte can help you imagine, deliver, and run your future. Consulting helps guide clients to the best possible business decisions. Whether they’re facing a specific problem or grasping new opportunities, from technology innovations to operational transformation. You’ll help them shape the ideas, strategies and actions they need to succeed, now and for an ever-more-digital future. You’ll work collaboratively on every project. And have opportunities to work with all kinds of organizations, from start-ups to government departments to major international brands. Developing a wide set of skills and knowledge, your career will be as fascinating and rewarding as it is impactful.

About Enterprise Technology & Performance (ET&P)

Deloitte is an industry leader in our clients systems enabled transformations. We recognize that the backbone enabling our clients highest aspirations is driven by enterprise technology. From Enterprise Resource Planning (ERP) implementations to cloud consulting, and ongoing managed services we offer a full scope of services and solutions. We want talent who is ready to innovate and empower our clients to leap frog forward in their technical capabilities. Building your career at Deloitte offers the opportunity to work with cutting-edge technology to deliver next-Gen solutions. We embrace the tech pioneer mindset and always enable our talent to keep their skills evolving at the speed at which the technology marketplace is evolving.

What impact will you make?

At Deloitte we have a clear purpose, to make an impact that matters to our clients, our colleagues and our communities while you thrive in a dynamic culture of inclusion, collaboration and high performance. From professional development to leadership opportunities and career advancement, we empower our people to be their very best - because that’s how you make an impact.

Job Description

You will be expected to contribute to the firm's growth and development in a variety of ways, including:

  • Engagement Management: Lead engagement planning and budgeting; mobilize and manage engagement teams; define deliverable structure and content; facilitate buy-in of proposed solutions from top management levels at the client; direct on-time, quality delivery of work products; manage engagement economics; manage engagement risk;
  • Client Management: Manage day to day interactions with executive clients and sponsors;
  • Business Development: Develop and maintain contact with top decision makers at key clients; organize and lead pursuit teams; participate and lead aspects of the proposal development process; contribute to the development of proposal pricing strategies;
  • Practice Development & Eminence: Develop practical solutions and methodologies; assist in developing "thoughtware" and "point- of-view" documents; participate in public speaking events; get published in industry periodicals; and
  • People Development: Perform role of counselor and coach; provide input and guidance into the staffing process; actively participate in staff recruitment and retention activities; provide leadership and support for delivery teams and staff in local offices.

Leadership / Behavioral Capabilities 

Living our Purpose - Acts as a role model, embracing and living our purpose and values, and recognizing others for the impact they make.

Influence - Influences clients, teams, and individuals positively, leading by example and establishing confident relationships with increasingly senior people.

Performance drive - Delivers exceptional client service; maximizes results and drives high performance from people while fostering collaboration across businesses and borders.

Strategic direction - Understands key objectives for clients and Deloitte, aligns people to objectives and sets priorities and direction.

Talent development - Develops high-performing people and teams through challenging and meaningful opportunities.

Cross-Consulting Capabilities

Delivery Excellence - Ability to plan and execute a project to deliver a superior client experience.

Knows the Business and Sector - Ability to comprehend how the client’s business works and keep up-to-date on industry/sector trends and leading practices.

Analytical Thinking & Problem Solving - Ability to identify and solve problems objectively using analysis, experience and judgment

Financial Acumen - Ability to incorporate financial information when evaluating business opportunities and making recommendations

Executive Presence - Ability to develop relationships, establish credibility with and instill confidence in clients

Global Mindset - Ability to leverage cross-geography insights and practitioners to enhance client service delivery

Business-Technology Acumen - Ability to articulate how technology enables and differentiates the business and communicate this effectively to clients

Qualifications

  • A bachelor’s degree in computer science or related field from a recognized university;
  • A master’s degree will be an added advantage;
  • At least 8 years’ post qualification experience with at least 3 years at managerial level;
  • At least 3 years’ experience in a professional services firm;
  • At least 5 years' experience managing large scale technology projects in one or more of the following areas;
    • ERP Implementation
    • Cloud Transformation
    • Technology Strategy and Architecture
  • A professional certification in one or more of the following areas;
    • SAP
    • AWS
    • ITIL
    • TOGAF
    • PMP
  • Ability to lead and deliver large, complex client engagements that identify, design, and implement creative business and technology solutions for large companies;
  • Prior experience providing service excellence by identifying key client business issues, determining client needs by supplementing the standard assessment techniques and tools with innovative approaches, evaluating and validating analysis and developing recommendations for the client in the context of the overall engagement;
  • Ability to demonstrate experience in overseeing the quality of deliverables and effectively manage the team and day-to-day relationships to ensure exceptional performance; and
  • Experience in developing and presenting proposals for business development activities.

Additional Information

Your role as a leader

At Deloitte we believe in the importance of leadership at all levels. We expect our people to embrace and live our purpose by challenging themselves to identify issues that are most important for our clients, our people, and for society and make an impact that matters.

Why Deloitte?

At Deloitte, our professional development plan focuses on helping people at every level of their career to identify and use their strengths to do their best work every day. From entry-level employees to senior leaders, we believe there is always room to learn. We offer opportunities to help build world-class skills in addition to hands-on experience in the global, fast-changing business world.

Deloitte opens the door to a career that can cross borders virtually and physically across the African continent and globally to gain experience and access projects beyond our borders. We value difference, and embrace people with diverse backgrounds, experiences, abilities and thinking styles.

Our Purpose

Deloitte is led by a purpose: to make an impact that matters. Every day, Deloitte people are making a real impact in the places they live and work. We pride ourselves on doing not only what is good for clients, but also what is good for our people and the communities in which we live and work—always striving to be an organization that is held up as a role model of quality, integrity, and positive change. Learn more about Deloitte’s impact on the world. #Makinganimpactthatmatters

Recruiter Tips

We want job seekers exploring opportunities at Deloitte to feel prepared and confident. To help you with your interview, we suggest that you do research to know some background about our firm and the business area you are applying to.

Your details will be treated with confidentiality and will not be shared with any third party.

 If you meet the above requirements, please visit our website and apply online: Deloitte East Africa Careers portal

Please attach relevant documents where required.

We are an equal opportunity employer and do not ask individuals to pay any fees or money as part of the recruitment process.

Closing date: 22 September 2024

At Deloitte, we want everyone to feel they can be themselves and to thrive at work—in every country, in everything we do, every day. We aim to create a workplace where everyone is treated fairly and with respect, including reasonable accommodation for persons with disabilities. We seek to create and leverage our diverse workforce to build an inclusive environment across the African continent.

At Deloitte, we want everyone to feel they can be themselves and to thrive at work—in every country, in everything we do, every day. We aim to create a workplace where everyone is treated fairly and with respect, including reasonable accommodation for persons with disabilities. We seek to create and leverage our diverse workforce to build an inclusive environment across the African continent.

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