Monitoring & Evaluation Manager

  • Full-time

Company Description

About Deloitte

Deloitte provides audit, tax, consulting, and financial advisory services to public and private clients spanning multiple industries. With a globally connected network of member firms in more than 150 countries, Deloitte brings world-class capabilities and high-quality service to clients, delivering the insights they need to address their most complex business challenges. Deloitte has approximately 456,800 professionals all committed to becoming the standard of excellence of professional services firms.

Deloitte’s professionals are dedicated to strengthening corporate responsibility, building public trust, and making a positive impact in their communities, and enjoy an environment of continuous learning, challenging experiences, and enriching career opportunities. All our professionals are united by our shared values, a set of core principles that guide our collective behavior. They set the expectations we have for one another and define how we, as stewards of Deloitte, should behave. They provide common ground to unite us across cultures and geographies. And, importantly, they help us to earn the trust and respect of our key stakeholders. Our shared values are lead the way, serve with integrity, take care of each other, foster inclusion, and collaborate for measurable impact.

Deloitte East Africa provides seamless cross-border services to multinationals, large national enterprises, small and medium sized enterprises, and the public sector; with offices in Kenya, Tanzania, Uganda, Zambia, Malawi, and in the process of expanding our operations by re-opening an office in Ethiopia. 

A career with Deloitte offers you the opportunity to engage with and work alongside leading corporations within the East African region, and an opportunity to start and grow your career within a dynamic and rewarding environment. You will get the support, coaching and training needed to advance your career in Kenya and within the East Africa market.

What impact will you make?

At Deloitte we have a clear purpose, to make an impact that matters to our clients, our colleagues, and our communities. From professional development to leadership opportunities and career advancement, we empower our people to be their very best - because that’s how you make an impact.

About the Department

Deloitte East Africa has a well-versed Strategy & Operations team under the Consulting Department that is uniquely positioned to support the strategic agenda of our clients in the key domains of growth, business improvement & optimization, and strategic transformation. The wide spectrum of capabilities, thought leadership and experience are underpinned by the Deloitte platform of executable strategy and innovation for growth.

Our unique strategic planning approach and capability allows executive teams to understand the future and create growth and aspirational viewpoints about the possibility in their markets and organizations.

We currently have an exciting opportunity for a dynamic person to join our Consulting Department as a Monitoring & Evaluation Manager for Mastercard Card Foundation’s (MCF) Saving Lives and Livelihoods (SLL) programme. This position will be based in our Nairobi office in Kenya with frequent travel in select countries in Africa.

The SLL initiative is a partnership between the Africa Centres for Disease Control and Prevention (Africa CDC) and the MCF that has been implemented in phases. Phase one was a 3-year initiative that focused on rapid scale up COVID-19 vaccination on the continent with a target of achieving 70% coverage at the end of the project implementation period. This phase has since ended following the aftermath of WHO’s declaration of the end of COVID-19 pandemic as a public health international emergency concern. In the partnership, phase two will now focus on COVID-19 vaccination of frontline health workers, integrating COVID-19 vaccinations in routine MOH immunization services, preparing for future pandemics and strengthening capacity of Africa CDC.  

Deloitte EA (Kenya)’s role in the SLL initiative will be to provide technical support in Monitoring and Evaluation activities as the M&E partner.

Job Description

Main purpose of the job

The Monitoring and Evaluation Manager will work under the direct supervision of the Deloitte EA (Kenya) Monitoring & Evaluation Technical Lead. He/she will coordinate implementation of monitoring & evaluation support in the Deloitte’s Mastercard Foundation Saving Lives and Livelihood (SLL) Phase 2 funded Programme in partnership with Africa CDC.  He/she will provide technical guidance in implementation of comprehensive Monitoring and Evaluation activities, data management, performance measurement and data quality processes, program evaluations and review of progress narrative reports.

What you will do

  • Perform technical and competent review of monthly Saving Lives and Livelihood (SLL) Phase 2 implementing partners progress narrative reports to develop synthesized/ highly summarized reports for use and consumption by the SLL Africa member country leadership.
  • Develop and review standard data collection and reporting tools / templates for use that captures the aspiration of SLL programme goals and objectives.
  • Develop and review robust performance dashboards that visualizes SLL programme performance measurement data including pulling data from the SLL District Health Information System (DHIS2) platform / system.
  • Review existing standard data tools for conducting data quality audits using the systems assessment and data verification approaches including Data Quality Assessment / Audit, standard operation procedures (DQA SOPs).
  • Coordinate data quality assessments / audits (DQAs) for the SLL Phase 2 programme across the Africa member states.
  • Coordinate development of DQA reports highlighting DQA findings, strengths, weakness, and recommendations to improve data quality for the SLL programme.
  • Develop a mechanism for tracking implementation of DQA improvement plans and corrective actions by the SLL implementing partners.
  • Actively participate and coordinate the convening of technical evaluation reference groups (ERGs) including incorporation of ERG inputs / suggestions in the evaluation technical write materials.
  • Conduct rapid assessment and evaluability assessment for all the SLL implementing partners and key stakeholder including developing rapid/ evaluability assessment tools and generation of the assessment reports.
  • Develop and review program evaluation data collection tools / instruments such as key informant interviews, interview schedules, questionnaires, desk reviews and focus groups discussions (FDGs) among others.
  • Coordinate and conduct program evaluation (rapid assessments and outcome evaluations) including developing evaluation design, evaluation questions and preparation of program evaluation reports
  • Take an active role in development of Terms of Reference (TORs) for external evaluation consultants including managing the external consultants’ deliverables.
  • Disseminate and present performance measurement dashboards, DQA and evaluation findings to SLL key stakeholders.
  • Develop a mechanism for capacity building of SLL Implementing Partners on M&E matters as part of the wider learning agenda for SLL MCF programme.

Qualifications

  • A master’s degree in Monitoring and Evaluation, Epidemiology, Public health, Demography, Bio - statistics or a related field with at least 8 years’ experience in monitoring and evaluation (M&E) for a large scale multi – country donor funded programme or a BA/BSc in the above field with over 10 years of experience in M&E as highlighted.
  • Strong hands-on experience in managing and conducting Data Quality Audits/ Assessments (DQAs) including data verification and implementation of DQA improvement plans and corrective actions.
  • Demonstratable experience and knowledge in conducting competent program evaluations including rapid assessments.
  • Strong ability to review program narrative reports with good technical acumen in generation of synthesized summarized feedback reports.
  • Demonstrated experience and familiarity with National Health Management Information Systems such as DHIS2.
  • Good experience in developing performance measurement dashboards.
  • Good experience in capacity building of teams with diverse background on M&E related matters.Experience working in Saving Lives and Livelihood (SLL) programs / projects including COVID-19 or other routine immunization response initiatives will be an added advantage.
  • Team player with good technical experience in managing / handling stakeholders.
  • Experience in working in a larger donor funding multi – country setting will be an added advantage.
  • Willingness to travel across African Countries.

Behavioural competencies

  • Excellent communication skills, both written and verbal.
  • Effective interpersonal and relationship building/people management skills.
  • Good mentorship and coaching ability with desire to develop self and others.
  • Adaptable, managing change and ambiguity with ease.
  • Sound problem solving ability.
  • Strong organizational and time management.
  • Good networking skills.
  • Good stakeholder management abilities

Technical Competencies

  • Expert in field with sound industry and business knowledge.
  • Demonstrated leadership skills.
  • Proven ability to manage and execute projects.
  • Experience in developing and presenting client proposals.
  • Excellent report writing skills.
  • Sound business acumen.
  • Negotiation skills.
  • Focus on quality and risk.

Additional Information

Your role as a leader

At Deloitte we believe in the importance of leadership at all levels. We expect our people to embrace and live our purpose by challenging themselves to identify issues that are most important for our clients, our people, and for society and make an impact that matters.

Leadership Capabilities

Living our Purpose - Acts as a role model, embracing and living our purpose and values, and recognizing others for the impact they make.

Influence - Influences clients, teams, and individuals positively, leading by example and establishing confident relationships with increasingly senior people.

Performance drive - Delivers exceptional client service; maximizes results and drives high performance from people while fostering collaboration across businesses and borders.

Strategic direction - Understands key objectives for clients and Deloitte, aligns people to objectives and sets priorities and direction.

Talent development - Develops high-performing people and teams through challenging and meaningful opportunities.

Why Deloitte?

At Deloitte, our professional development plan focuses on helping people at every level of their career to identify and use their strengths to do their best work every day. From entry-level employees to senior leaders, we believe there is always room to learn. We offer opportunities to help build world-class skills in addition to hands-on experience in the global, fast-changing business world.

Deloitte opens the door to a career that can cross borders virtually and physically across the African continent and globally to gain experience and access projects beyond our borders. We value differences, and embrace people with diverse backgrounds, experiences, abilities and thinking styles.

Our purpose

Deloitte is led by a purpose: to make an impact that matters. Every day, Deloitte people are making a real impact in the places they live and work. We pride ourselves on doing not only what is good for clients, but also what is good for our people and the communities in which we live and work—always striving to be an organization that is held up as a role model of quality, integrity, and positive change. Learn more about Deloitte’s impact on the world. #Makinganimpactthatmatters

Recruiter Tips

We want job seekers exploring opportunities at Deloitte to feel prepared and confident. To help you with your interview, we suggest that you do research to know some background about our firm and the business area you are applying to.

If you meet the above requirements, please visit our website and apply online: Deloitte East Africa Careers portal.

Your details will be treated with confidentiality and will not be shared with any third party.

Closing date: Friday, 19 July 2024

We are an equal opportunity employer and do not ask individuals to pay any fees or money as part of the recruitment process. Women and Persons with Disabilities are encouraged to apply.

At Deloitte, we want everyone to feel they can be themselves and to thrive at work—in every country, in everything we do, every day. We aim to create a workplace where everyone is treated fairly and with respect, including reasonable accommodation for persons with disabilities. We seek to create and leverage our diverse workforce to build an inclusive environment across the African continent.

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