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About the Division

As with all the functions in Deloitte, a core set of competencies is associated with each internal service area. An overall understanding of value-added client service, the experience to work in multifunctional and cross-border teams, strong business acumen, and the instinct to think and act globally are essential for advancement within Internal Client Services.

• Provides Finance intelligence and insights to the Service Area Leader and Lead Finance Business Partner aligned with the Africa operating model supporting decision making.
• Focuses on strategic issues relating to Finance that contribute to growth and competitiveness of the Service Area
• Plays the role of credible advisor and negotiator interpreting Service Area context to align the agendas of the business with Finance overall
• Plans, organizes, and manages the operations and activities of the Service Area Project Services and General Accounting function
• Aligns, implements and embeds Controllership and SSC driven initiatives, training and technologies at the Service Area level and in support of the Senior Finance Manager for the Service Line
• Consolidates Financial Results for the Service Area for Africa
• Gives advice and recommendations to the Service Area on request or on own initiative
• Responsible for overall Service Area finances and works together with the Service Line lead BP, Controllership and SSC teams to ensure smooth finance operations for the Service Area
• Provides some strategic support to the Service Area Leader
• Plays a critical role in aligning Finance across Africa for the service area.

Monthly Management Accounting

• Analyses monthly Service Area results providing insights and flagging threats and opportunities
• Analyses Service Area utilization and other key performance indicators such rate per hour and revenue per fee earner
• Prepares Service Area bespoke reports (when required)
• Reviews the income statement for the Service Area
• Provide insights regarding performance against KPIs and North Stars
• Prepares and presents financial matter agenda items at Service Area Manco

Strategic analyses and driving target achievement for the Service Line

• Conducts financial analysis and insights  (including KPIs)
• Analyses performance and efficiency
• Provides basic strategic financial advice
• Supports the Service Area to manage working capital (WIP and Debtors)
• Interrogates working capital and revenue before and after monthly revenue closure
• Analyses North Star performance and drives business closer to these targets
• Implements cost reduction plans for the Service Areas
• Drives improved profitability within the Service Area

Budgeting, Forecasting and Target setting for the Service Area

• Manages budgeting and forecasting for the Service Area
• Finalises budgets and forecasts with Service Area Leader
• Prepares budget and forecast commentary and analysis for the Service Area and feeds this up to the lead Finance Business Partner
• Ensures Service Line targets are cascaded down and implemented for Service Area, including productivity and revenue targets down to partner, staff and project level where applicable
• Ensures that Service Area budgets and forecasts are loaded on SAC budgeting tool within required timelines
• Prepares budget/forecast insights for the Service Area
• Provides budgets and forecasts to the Senior Finance Manager for consolidation at a Service Line level 

Transactional oversight

• Supports the Project Services and General Accounting team (resources dedicated to the service line) to ensure accurate processing and reporting 
• Supports and manages a high performing Project Services and General Accounting team by providing leadership, role clarity, training and career development
• Provides inputs in developing an effective Project Services and General Accounting framework, including appropriate policies, processes and procedures; oversee the enforcement in order to establish practice that ensures accountable management of resources
• Identifies and mitigates risks to protect Deloitte from potential losses relating to incorrect capturing to the general ledger
• Identifies methods to update, simplify and improve the efficiency and effectiveness of the end-to-end client experience through technology and/or process solutions relating to Management Reporting, Planning and Forecasting and Project Services and General Accounting
• Assist with monitoring performance against objectives to ensure that teams’ KPIs are achieved
• Assists in leading the achievement of SLAs and monitoring SLA compliance relating to Project Services and General Accounting where applicable.
• Provides significant support to Lead BP in communication and implementation of Finance wide policies and procedures
• Implements internal controls where applicable

Working Capital

• Reviews debtors monthly and flags high risk debtors that will roll into 120+ days at the end of the following month
• Reviews WIP balances to ensure that debit WIP is recoverable/billed timeously and credit WIP is accurate.

Other

• Involvement in Finance Projects
• Manage Deadline expectations, set-up of team calls, month-end results calls in order to ensure service line finance deadlines are met.

Minimum Qualifications

• CA (SA)
• CA (SA) at one of the big four - preferred but not essential

Minimum Experience

• 6 years in finance

Technical

• Authority in field with in-depth functional and business knowledge
• Good leadership skills
• Proven ability to provide inputs and support the execution of strategy
• Experienced in successful oversight and execution of projects
• Recognised as a skilled presenter
• Excellent report writing skills
• Excellent financial knowledge

Behavioural

• Excellent communication skills, both written and verbal
• Strong interpersonal and relationship building skills
• Good mentorship and coaching ability with desire to develop self and others
• Strong client delivery focus
• Highly adaptable, managing change and ambiguity
• Focus on quality and risk
• Excellent problem solving ability
• Excellent business acumen

The list of tasks / duties and responsibilities contained in this document is not necessarily exhaustive. Deloitte may ask the employee to carry out additional duties or responsibilities, which may fall reasonably within the ambit of the role profile, depending on operational requirements.

At Deloitte, we want everyone to feel they can be themselves and to thrive at work—in every country, in everything we do, every day. We aim to create a workplace where everyone is treated fairly and with respect, including reasonable accommodation for persons with disabilities. We seek to create and leverage our diverse workforce to build an inclusive environment across the African continent.