Deloitte is a leading global provider of audit and audit and assurance, consulting, financial advisory, risk advisory, tax and related services. Our global network of member firms and related entities in more than 150 countries and territories (collectively, the “Deloitte organization”) serves four out of five Fortune Global 500® companies.  Learn how Deloitte’s approximately 312,000 people make an impact that matters at www.deloitte.com 

About the Division

It takes a high-powered network of internal support professionals to keep Deloitte going strong. The internal services function provides a wide variety of support services to our organisation and people.

Rewarding career opportunities are available in:

• Human resources
• Information technology
• Marketing and Communications
• Financial support services, and much more.

As with all the functions in Deloitte, a core set of competencies is associated with each internal service area. An overall understanding of value-added client service, the experience to work in multifunctional and cross-border teams, strong business acumen, and the instinct to think and act globally are essential for advancement within Internal Client Services.

A support resource team in delivery of standardised aspects of services to internal business especially on:

• To ensure that all conflict checks are completed accurately.
• To ensure that all conflict checks meet the requirements in respect of layout and neatness.
• To ensure that all conflict checks have sufficient, relevant and reliable information to be able to conclude on them.
• To ensure that all conflict checks are reviewed and validated before circulated.
• To ensure tracking of all correspondence to cases
• To ensure that all conflict checks are completed in a timely manner (i.e. within 2 to 5 days)
• To ensure that outstanding information is continuously followed up on in order to finalise a case.
• To provide assistance to other team members
• To ensure that outstanding information is continuously followed up on in order to finalise a case
• To ensure that for a team as a whole, conflict checks are completed in a timely manner (i.e. within 2 to 5 days)
• Proper monitoring of mailbox requests and assigning of mails to correct individuals timeously.
• To ensure that emails allocated have been appropriately dealt with.
• Regular communication with management when problem areas are identified, and keep management updated.
• Communicate with team and management when uncertain.
• Ability to communicate with Deloitte employees with less assistance from superiors
• Assist with general tasks on conflict checks.
• Assist with additional tasks that may be delegated in an efficient, appropriate and effective manner.

Minimum Qualifications

3 x Year National Diploma/Degree

Desired Qualifications

A degree in commercial/business, compliance or risk qualification or similar

Desired Experience:

2-3 years’ experience within the function or similar

• 1-3 years' experience within the function/area or similar
• Basic understanding of risk and independence aspects affecting the audit environment.
• Knowledge of Company Structures
• General knowledge of “conflict of interest”/” potential conflicts” from a business perspective
• Some knowledge of the regulatory bodies (IFAC(IESBA)/SEC/PCAOB etc.)
• Computer literacy- Microsoft Office, Outlook, Excel and Word.

Technical Capabilities

• Basic technical knowledge in specific functional area
• Basic financial knowledge
• Basic research skills
• Basic analytical, problem solving and critical thinking skills.

Behavioural

• Good communication skills, both written and verbal
• Ability to work well in a team environment.
• Good time management skills
• Good interpersonal and relationship building skills.
• Focus on quality and risk.
• Desire to develop self.
• Client delivery focus
• Adaptable
• Problem solving ability.
• Basic business acumen
• Critical and logical thinker with an analytical approach in evaluating different business scenarios/outcomes and resolve issues.
• Must be a self-starter and be able to work with minimal supervision.
• Attention to detail and excellent data entry skills.
• Excellent verbal and written business communication skills. Willingness to interface with senior management and staff locally and globally.
• Good sense of urgency/prioritization and know when to seek guidance.
• Reliable and punctual
• Team player, able to meet deadlines and work under pressure.
• Accountable

At Deloitte, we want everyone to feel they can be themselves and to thrive at work—in every country, in everything we do, every day. We aim to create a workplace where everyone is treated fairly and with respect, including reasonable accommodation for persons with disabilities. We seek to create and leverage our diverse workforce to build an inclusive environment across the African continent.