Deloitte is a leading global provider of audit and audit and assurance, consulting, financial advisory, risk advisory, tax and related services. Our global network of member firms and related entities in more than 150 countries and territories (collectively, the “Deloitte organization”) serves four out of five Fortune Global 500® companies.  Learn how Deloitte’s approximately 312,000 people make an impact that matters at www.deloitte.com 

About the Division

It takes a high-powered network of internal support professionals to keep Deloitte going strong. The internal services function provides a wide variety of support services to our organisation and people.

Rewarding career opportunities are available in:

• Human resources
• Information technology
• Marketing and Communications
• Financial support services, and much more.

As with all the functions in Deloitte, a core set of competencies is associated with each internal service area. An overall understanding of value-added client service, the experience to work in multifunctional and cross-border teams, strong business acumen, and the instinct to think and act globally are essential for advancement within Internal Client Services.

To assist with managing the Respective Take-On team within sphere of responsibility (Business Relationships across Africa) in the effective delivery of services to the business.

• Assist with managing a team of Senior, Risk and Junior Risk Analysts and ensuring teams output is accurate, complete and completed in a prompt manner through reviews.
• Ascertaining take-on cases have been researched in detail to ensure the correct conclusion is reached.
• Compiling statistics and reports, where required
• Employee Training & Learning etc.To ensure that all BRMS cases contain the required BRMS documentation that is properly completed
• To ensure that all BRMS cases are completed accurately
• To ensure that all BRMS cases meet the requirements in respect of layout and neatness
• To ensure that all BRMS cases have sufficient, relevant and reliable information to be able to conclude on them
• To ensure that all BRMS cases requiring escalation has been escalated and that the outcome of the escalation has been received.
• To ensure that all BRMS cases are reviewed and validated before circulated
• To ensure tracking of all correspondence to cases
• To ensure that all BRMS cases are finalised and concluded on and all applicable people informed and notified.
• To ensure that all statuses are monitored and followed up
• To identify areas where Risk Analysts require training
• To demonstrate a broader understanding of how BRMS cases impact the firm’s products and services
• To display an appropriate level of knowledge and understanding of the firm’s products and services
• To ensure that quality of BRMS cases performed is maintained.
• Regular communication with management when problem areas are identified, and keep management updated
• Communicate with team and management when uncertain
• Ability to communicate with Deloitte employees with less assistance from superiors.
• Assist with general tasks on BRMS cases and where required provide training/presentations to business.
• Assist with additional tasks that may be delegated in an efficient, appropriate and effective manner
• Ability to deal with more complex cases with less assistance from superiors.

Minimum Experience and Qualification

• 3 x Year National Diploma/Degree
• 4-5 years' experience within the function/area or similar
• Advance Knowledge of Company Structures
• Good knowledge and understanding of risk and independence aspects affecting the audit environment (“conflict of interest”/” potential conflicts”) from a business perspective relating to third parties/business partners.
• Working experience in a role with exposure to risk management / due diligence
• Knowledge of the regulatory bodies (IFAC(IESBA)/SEC/PCAOB etc.) applicable to the audit environment.
• Computer literacy- Microsoft Office, Outlook, Excel and Word.

Desired Experience and Qualification

• Postgraduate qualification (relevant to Service Area / Business Management, etc.)
• B.Com / Internal Audit / Risk/ Compliance or similar qualification.
• At least 2 years at Senior Consultant/Senior Risk Analyst level within the function.
• Good knowledge of understanding of the Deloitte Policy Manual 1430 (Potential Conflicts); application of the Deloitte Policy Manual 1420 on Independence impacting business relationships; DPM 1560 on Business Relationship Acceptance and Continuance; DPM1800 (Directorships), DPM1920 (Professional Services: Trustee and Executor Appointments) and any other applicable policies.
• Display a good level and knowledge of business relationship checks for all business units/service lines of the firm and the different requirements for each.
• Hands-on independence/risk management experience and a good understanding of independence/risk management in a professional services environment and the application of risk management methodologies would be an advantage.
• Some quality management experience in a professional services environment.
• Good computer literacy, with solid working experience in Microsoft Office (Outlook, Word, PowerPoint, Excel). Experience in the Phoenix (Microsoft Client Relationship Management (CRM) System) would be an advantage.
• Ability to deal with more complex cases with less assistance from superiors.
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Technical Capabilities

• Sound technical knowledge in specific functional area.
• Leadership Skills
• Developed expertise in applying required methodology.
• Sound analytical, problem solving and critical thinking skills.
• Management capabilities
• Ability to execute projects.
• Good inter-personal skills, including facilitation, presentation skills and ability to manage conflict.
• Good analytical, research, problem solving and critical thinking skills.
• Managing Teams effectively.
• A self-starter and willingness to work independently.
• Lateral thinker capable of strategic and analytical thinking, with pragmatic approach to problem-solving and an ability to grasp abstract concepts/complex situations. 
• Problem solving involving discernment in resolving outcome and independent follow through.

Behavioural

• Good communication skills, both written and verbal
• Ability to work well in a team environment.
• Good time management skills; ability to work on multiple activities
• Focus on quality and risk.
• Client delivery focus
• Adaptable, managing change and ambiguity.
• Good Problem-solving ability.
• Good business acumen
• Critical and logical thinker with an analytical approach in evaluating different business scenarios/outcomes and resolve issues.
• Must be a self-starter and be able to work with minimal supervision.
• Good mentorship and coaching ability with desire to develop self and others.
• Attention to detail and excellent data entry skills.
• Good verbal and written business communication skills. Willingness to interface with senior management and staff locally and globally.
• Good sense of urgency/prioritization and know when to seek guidance.
• Reliable and punctual
• Team player, able to meet deadlines and work under pressure.
• Accountable.
• Good learner and able to apply the concepts taught in a consistent manner.
• Be proactive
• Good inter-personal skills, including facilitation and presentation skills.
• Mature attitude with the ability to apply sound judgement to matters.
• Strong process-based mind-set and the ability to design and implement effective processes.
• Strong personal attributes relating to discipline, meticulous attention to detail, assertiveness, change and getting things done.
• Ability to work in a fast-paced, dynamic and results-driven environment, and an ability to work under pressure, coupled with strong conflict management and negotiation and influencing skills.

At Deloitte, we want everyone to feel they can be themselves and to thrive at work—in every country, in everything we do, every day. We aim to create a workplace where everyone is treated fairly and with respect, including reasonable accommodation for persons with disabilities. We seek to create and leverage our diverse workforce to build an inclusive environment across the African continent.