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About the Division

Innovation, transformation, and leadership occur in many ways. At Deloitte Consulting, our ability to help solve clients’ most complex issues is distinct. We deliver strategy and implementation, from a business and technology view, to help lead in the markets where our clients compete.

We offer the following services:

• Human Capital: Business-led, people-driven. We leverage research, analytics, and industry insights to help design and execute the HR, talent, leadership, organisation and change programs that enable business performance through people performance.
• Strategy & Operations: Connecting Strategy to operations, delivering lasting impact. Our global network of Strategy & Operations professionals draws on the strength of Deloitte’s full suite of professional services and industry experience to focus solutions on the real issues affecting businesses today.
• Technology: Our professionals help clients identify and solve their most critical information and technology challenges, including strategy, procurement, design, delivery and assurance of technology solutions.

Our professionals need to have the acumen to handle complex situations and multiple responsibilities simultaneously, balancing long term projects with the urgency of immediate operational demands. We are committed to establishing and empowering the firm by establishing an environment of continuous learning and enriching career opportunities.

The combination of our areas of expertise, our well-developed Industry structure and our integrated Solutions is a unique offering never seen before on the African continent.

What impact will you make?

Every day, your work will make an impact that matters, while you thrive in a dynamic culture of inclusion, collaboration, and high performance. As the undisputed leader in professional services, Deloitte is where you’ll find unrivalled opportunities to succeed and realize your full potential.

Are you a game changer?  Do you believe in adding advantage at every level in everything you do?  You may be one of us.

Deloitte Consulting is growing, with a focus on developing our already powerful teams.  We are looking for smart, accountable, innovative professionals with deep industry experience and insights to join the world’s #1 Consulting firm.

Deloitte Consulting is seeking a suitably qualified and experienced Associate Director with a technology transformation focused background to support existing and develop new clients for the KZN practice. The ideal candidate will need to exhibit strong sales and business development experience as well as entrepreneurial traits and an understanding of the shifts and trends in the way company's create value. This person will thrive working in an integrated, inter-disciplinary team made up of skill sets across the broader Deloitte business. Although an industry-agnostic role, exposure to consumer goods, manufacturing, financial services industries will be preferred. This leader will also need the gravitas and track record to be trusted in the market whilst also having the commercial savvy to help grow the client base in the KZN region.

Specialised capabilities:

1. Technology Strategy:

• Ability to define and drive the client’s desired technology strategy and supporting business processes
• Leads the design of the client’s IT operating model and strategy and ensures proper alignment between the business strategy and the supporting IT strategy throughout the development
• Introduces relevant market trends for clients to consider for design enhancements and articulates their potential impact on the IT strategy
• Integrates IT infrastructure and assets (e.g., data centers, servers/networks) into the strategy and defines how they can provide value to the organization

2. Technology Operating Model Design: 

• Ability to help our client’s technology leaders rethink, reshape and reimagine their technology operating model into one that best enables business outcomes, shareholder value and core technology capabilities
• Adopts a holistic view when recommending solutions to address business needs; considers the business need in totality versus focusing on a specific solution
• Anticipates and articulates broader organizational implications of proposed IT recommendations.  Advocates for the modernization of IT talent management
• Leads a team to develop robust IT operating models an defines integration points with the broader business
• Ways of working implementation, incl. process and governance optimization
•   Operating model organization, talent and workforce design

3. Technology Sourcing and Enablement:  

• Ability to strategically advise clients and identify opportunities for outsourcing based on business needs
• Advising clients on disruptive outsourcing trends and how to leverage this to gain competitive advantage, accelerate change in the organisation, gain access to scarce technology skills and capabilities, deliver IT services more effectively or reduce cost.

4. Transformation Delivery:  

• Ability to clearly define the transformation roadmap and journey for the client
•  Ability to drive the implementation of the transformation roadmap and the transition to the target state for our clients
• Provide transformation programme office set up and delivery
• Provide transformation programme assurance.

Required:

•            Completed university graduate degree

•            10-15 years of experience in sales and/or corporate strategy

•            Over five years of business development experience and a track record working at senior level is critical, ideally focused on growth strategy solutions-based practice growth.

Preferred:

•            An advanced degree in Business is preferred but not essential

Differentiators for the role:

1.           Strategic Impact

•            Give meaningful input into the development of strategy of the Service Line / Business Area in relation to specific area of expertise

•            Implements the strategy within area of business through a detailed plan including:

• Client targets to achieve revenue
• Marketing plan
• People plan to deliver on goals
• Communication plan
• Contingency plan for possible additional resources e.g. contractors
• Tracking of plans

•            Identifies innovative solutions to enhance / renew service offerings to market

•            Heads up sales presentation teams for new and retained business

•            Leads negotiations with clients

•            Actively identifies multiple sales opportunities and leads pursuit process

•            Leads/contributes to preparation of proposals/tenders and presentations

•            Builds relationships across service lines for cross-selling opportunities and combined engagement pursuits

•            Drives own client portfolio and profitable book of business

2.           Client Impact: External / Internal

•            Maintains high level oversight of client projects

•            Develops productive, credible and trusting relationships with current and targeted clients

•            Develops a network of senior-level internal relationships across Deloitte to understand other business unit offerings and market own area

•            Establishes and maintains strong relationships with business leaders across industries

3.           Operational Effectiveness

•            Validates all SLA’s are in place and signed off by all parties

•            Oversees engagement risk to ensure all required documentation and processes are completed as required by RIL

•            Directs and manages complex client engagements and maintains high level oversight of all projects

•            Analyses weekly/monthly reports from senior managers and approves process changes / innovative solutions on issues arising

•            Drives Deloitte values of exceptional service to clients, growing the firm’s brand and talent development

4.           Development/Growth of Team

•            Identifies and recruits’ suitable talent for team, balancing correct levels and numbers

•            Maintains succession plan for every senior/critical resource, depending on the profile / need expertise

•            Mentors and develops team members on an ongoing basis and empower existing senior managers/leaders

•            Maintains close working relationship with key talent

•            Maintains own development and knowledge in specialised area and business

•            Demonstrates commitment to transformation agenda of the firm

5.           Budgets / Profitability

•            Manages margins effectively through correct budgeting, pricing and profitability management

•            Monitors that time and expenses to engagements are recorded and submitted weekly

•            Negotiates pricing for engagements to ensure profitability whilst maintaining client interests

•            Manages WIP – billings and cash collections

6.           Specialized Competencies

•            Manage and own client conversation across the full spectrum of business

•            Ability to leverage networks across to industry

•            Ability to leverage internal network to develop client solutions

Leadership / Behavioural Capabilities:

•            Living our Purpose - Acts as a role model, embracing and living our purpose and values, and recognizing others for the impact they make

•            Influence - Influences clients, teams, and individuals positively, leading by example and establishing confident relationships with increasingly senior people

•            Performance drive - Delivers exceptional client service; maximizes results and drives high performance from people while fostering collaboration across businesses and borders

•            Strategic direction - Understands key objectives for clients and Deloitte, aligns people to objectives and sets priorities and direction

•            Talent development - Develops high-performing people and teams through challenging and meaningful opportunities

*Please note that this job advertisement provides a summary of the capabilities required and all candidates shortlisted will receive a full list of capabilities.

At Deloitte, we want everyone to feel they can be themselves and to thrive at work—in every country, in everything we do, every day. We aim to create a workplace where everyone is treated fairly and with respect, including reasonable accommodation for persons with disabilities. We seek to create and leverage our diverse workforce to build an inclusive environment across the African continent.