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About the Division

Innovation, transformation and leadership occur in many ways. At Deloitte, our ability to help solve clients’ most complex issues is distinct. We deliver strategy and implementation, from a business and technology view, to help lead in the markets where our clients compete.

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To support Senior Manager in delivery of services to / at client premises on delegated engagement / project. 

Service Line Capability

Understands End-to-End Supply Chain Process

Ability to comprehend the complexities of end-to-end supply chain processes and helps clients make decisions considering interdependencies within and outside of the supply chain

Delivers Core Offering Expertise

Ability to leverage deep expertise in one market offering/sub-offering to make recommendations that enable client’s strategic agenda

Key Performance Area

1. Strategic Impact

• Tracks outputs against Service Level Agreement and reports to Senior Manager on any unforeseen issues arising
• Seeks to identify additional sales opportunities in client business
• Assists in the preparation of proposals/tenders and presentations on request

2. Client Impact: External / Internal

• Manages day-to-day deliverables of team on client engagements / projects
• Proactively identifies client service and  technical issues and implements resolutions to address these
• Develops productive working relationships with client teams

3. Operational Effectiveness

• Leads delivery of team based on the SLA and identifies and addresses any areas of concern in outputs
• Manages engagement/project risk to ensure that the firm’s risk policies as well as risk to client confidentiality is aligned at all times
• Consistently reviews and analyses standard and quality of team deliverables and implements changes as necessary
• Meets regularly with client and client teams to understand issues, anticipate needs and address these

4. Development/Growth of Team

• Shares expertise and knowledge with team members and counselees on an ongoing basis
• Develops good working relationships with key talent in team
• Monitors resource requirements for engagement and communicates to Senior Manager the need for increase / decrease in team headcount
• Maintains own development and knowledge in specialised area

5. Budgets / Profitability

• Manages engagement budget through accurate budgeting,  cost control and profitability management
• Monitors that time and expenses on engagement are accurately recorded and submitted weekly
• Manages WIP on engagement and ensures billings are timeously done and collections followed up

6. Business development and delivery

• Business development of supply chain engagements at all levels from strategic, tactical to operational
• Problem solving and design of supply chain related projects
• Ongoing delivery and development of the supply chain practice – proactive contribution to the Supply chain COP

7. Subject matter expertise in Supply Chain Management

• Hands-on operational experience in Logistics (transportation and warehousing), with continuous improvement track record
• Knowledge of Logistics & Distribution best practices and operational standards
• Hands-on experience with supply chain management digital systems as an advanced user and/or as part of an implementation team: TMS, WMS, Connected Planning platforms, simulation modelling, and supply chain data analytics solutions.
• Experience in the S&OP/IBP space is a plus

Minimum Qualifications

BSC Industrial Engineering preferred; Mechanical, Process, Chemical or equivalent Engineering degrees can be considered

Desired Qualifications

Post-graduate degree preferable (M.Sc., MBA or CIPS, APICS)

Minimum Experience

Minimum 7 years’ working experience

Desired Experience

Ideal candidate would have at least 5 years industry experience with continuous improvement focus and 2 years consulting experience in an engagement management role.

Talent Standards Capabilities:

Technical competencies

Technical

• Hands-on operational experience in Logistics (transportation and warehousing), with continuous improvement track record
• Knowledge of Logistics & Distribution best practices and operational standards
• Hands-on experience with supply chain management digital systems as an advanced user and/or as part of an implementation team: SAP ERP and supply chain solutions, TMS, WMS, connected planning platforms, simulation modelling, and supply chain data analytics solutions.
• Experience in the S&OP/IBP space is a plus
• Expert in their field with sound industry and business knowledge
• Demonstrated leadership skills
• Sales skills
• Proven ability to manage and execute projects
• Experience in drafting and presenting client proposals
• Excellent report writing skills
• Good financial knowledge
• Sound business acumen

Behavioural

• Excellent communication skills, both written and verbal
• Effective interpersonal and relationship building skills
• Good mentorship and coaching ability with desire to develop self and others
• Strong client delivery focus
• Adaptable, managing change and ambiguity with ease
• Focus on quality and risk
• Sound problem solving ability

Manager Talent Standards 

Cross-Consulting Capability

Description

Delivery Excellence

Ability to plan and execute a project to deliver a superior client experience

Knows the Business and Sector

Ability to comprehend how the client’s business works and keep up-to-date on industry/sector trends and leading practices

Analytical Thinking and Problem Solving

Ability to identify and solve problems objectively using analysis, experience and judgment

Financial Acumen

Ability to incorporate financial information when evaluating business opportunities and making recommendations

Executive Presence

Ability to develop relationships, establish credibility with and instill confidence in clients

Global Mindset

Ability to leverage cross-geography insights and practitioners to enhance client service delivery

Business-Technology Acumen

Ability to articulate how technology enables and differentiates the business and communicate this effectively to clients

Leadership Capability

Description

Living our Purpose

Acts as a role model, embracing and living our purpose and values, and recognizing others for the impact they make

Influence

Influences clients, teams, and individuals positively, leading by example and establishing confident relationships with increasingly senior people

Performance Drive

Delivers exceptional client service; maximizes results and drives high performance from people while fostering collaboration across businesses and borders

Strategic Direction

Understands key objectives for clients and Deloitte, aligns people to objectives and sets priorities and direction

Talent Development

Develops high-performing people and teams through challenging and meaningful opportunities

Competitive Edge

Applies understanding of disruptive trends and competitor activity to recommend changes in line with leading practices

Inspirational Leadership

Leads by example and makes a strong positive impact through energizing others, valuing differences and contributions, and inspiring self-belief

*Please note that this job advertisement provides a summary of the capabilities required and all candidates shortlisted will receive a full list of capabilities.

At Deloitte, we want everyone to feel they can be themselves and to thrive at work—in every country, in everything we do, every day. We aim to create a workplace where everyone is treated fairly and with respect, including reasonable accommodation for persons with disabilities. We seek to create and leverage our diverse workforce to build an inclusive environment across the African continent.