About Deloitte

Deloitte provides audit, tax, consulting, and financial advisory services to public and private clients spanning multiple industries. With a globally connected network of member firms in more than 150 countries, Deloitte brings world-class capabilities and high-quality service to clients, delivering the insights they need to address their most complex business challenges. Deloitte has more than 415,000 professionals all committed to becoming the standard of excellence of professional services firms.

Deloitte’s professionals are dedicated to strengthening corporate responsibility, building public trust, and making a positive impact in their communities, and enjoy an environment of continuous learning, challenging experiences, and enriching career opportunities. All our professionals are united by our shared values, a set of core principles that guide our collective behavior. They set the expectations we have for one another and define how we, as stewards of Deloitte, should behave. They provide common ground to unite us across cultures and geographies. And, importantly, they help us to earn the trust and respect of our key stakeholders. Our shared values are: Lead the way, serve with integrity, take care of each other, foster inclusion, and collaborate for measurable impact.

Deloitte East Africa provides seamless cross-border services to multinationals, large national enterprises, small and medium sized enterprises and the public sector, across four (4) countries in the region: Kenya, Uganda, Tanzania, and Ethiopia.

A career with Deloitte offers you the opportunity to engage with and work alongside leading corporations within the East African region, and an opportunity to start and grow your career within a dynamic and rewarding environment. You will get the support, coaching and training needed to advance your career within the East Africa market.

What impact will you make?

At Deloitte we have a clear purpose, to make an impact that matters to our clients, our colleagues and our communities. From professional development to leadership opportunities and career advancement, we empower our people to be their very best - because that’s how you make an impact.

About the Department

Deloitte is an industry leader in our clients systems enabled transformations. We recognize that the backbone enabling our clients highest aspirations is driven by enterprise technology. From Enterprise Resource Planning (ERP) implementations to cloud consulting, and ongoing managed services we offer a full scope of services and solutions. We want talent that is ready to innovate and empower our clients to leap frog forward in their technical capabilities. Building your career at Deloitte offers the opportunity to work with cutting-edge technology to deliver next-Gen solutions. We embrace the tech pioneer mindset and always enable our talent to keep their skills evolving at the speed at which the technology marketplace is evolving.

We currently have an exciting opportunity for a dynamic person to join our Consulting Department supporting the Enterprise Technology & Performance (ET&P) offering as a Senior Manager. This position will be based in our Nairobi Office.

Main purpose of the job

The holder of this position will effectively manage assigned projects and teams, and pursue business to meet assigned revenue targets. They will contribute to the firm's growth and development by ensuring engagement management, client management, business development and people development.

What you will do

• Engagement Management: Lead engagement planning and budgeting; mobilize and manage engagement teams; define deliverable structure and content; facilitate buy-in of proposed solutions from top management levels at the client; direct on-time, quality delivery of work products; manage engagement economics; manage engagement risk;
• Client Management: Manage day to day interactions with executive clients and sponsors;
• Business Development: Develop and maintain contact with top decision makers at key clients; organize and lead pursuit teams; participate and lead aspects of the proposal development process; contribute to the development of proposal pricing strategies;
• Practice Development & Eminence: Develop practical solutions and methodologies; assist in developing "thoughtware" and "point- of-view" documents; participate in public speaking events; get published in industry periodicals; and
• People Development: Perform role of counselor and coach; provide input and guidance into the staffing process; actively participate in staff recruitment and retention activities; provide leadership and support for delivery teams and staff in local offices.

• A Bachelor’s Degree in Computer Science or related field from a recognized university. A Master’s Degree will be an added advantage.
• At least 10 years' consulting experience, with 5 years’ experience in working at a managerial level. Experience in a professional services firm in a client facing role is an added advantage.
• At least 5 years’ experience managing large scale technology projects in one or more of the following areas: ERP Implementation (SAP), Cloud Transformation (AWS), and Technology Strategy and Architecture.
• A professional certification in one or more of the following areas: SAP, AWS
• A professional certification in Project Management, i.e. PMP or Prince 2, will be an added advantage
• Ability to lead and deliver large, complex client engagements that identify, design, and implement creative business and technology solutions for large companies.
• Prior experience providing management consulting service excellence by identifying key client business issues, determining client needs by supplementing the standard assessment techniques and tools with innovative approaches, evaluating and validating analysis and developing recommendations for the client in the context of the overall engagement
• Ability to demonstrate experience in overseeing the quality of deliverables and effectively manage the team and day-to-day relationships to ensure exceptional performance.
• Experience in developing and presenting proposals for business development activities.

Behavioural competencies

• Excellent communication skills, both written and verbal.
• Effective interpersonal and relationship building skills.
• Good mentorship and coaching ability with desire to develop self and others.
• Strong client delivery focus.
• Adaptable, managing change and ambiguity with ease.
• Focus on quality and risk.
• Sound problem solving ability.

Technical Competencies

• Delivery Excellence - Ability to plan and execute a project to deliver a superior client experience.
• Knows the Business and Sector - Ability to comprehend how the client’s business works and keep up-to-date on industry/sector trends and leading practices.
• Analytical Thinking & Problem Solving - Ability to identify and solve problems objectively using analysis, experience and judgment.
• Financial Acumen - Ability to incorporate financial information when evaluating business opportunities and making recommendations.
• Executive Presence - Ability to develop relationships, establish credibility with and instill confidence in clients.
• Global Mindset - Ability to leverage cross-geography insights and practitioners to enhance client service delivery.
• Business-Technology Acumen - Ability to articulate how technology enables and differentiates the business and communicate this effectively to clients.

Your role as a leader

At Deloitte we believe in the importance of leadership at all levels. We expect our people to embrace and live our purpose by challenging themselves to identify issues that are most important for our clients, our people, and for society and make an impact that matters.

Leadership Capabilities

Living our Purpose - Acts as a role model and inspires others to embrace and live our purpose and values.

Influence - Builds deep relationships across a diverse network and uses a flexible influencing style to gain buy-in and drive impact.

Performance drive - Creates opportunities to drive impact; anticipates client needs and delivers superior results by leveraging each person’s strengths to build high performing teams across businesses and borders.

Strategic direction - Translates broader strategy into a compelling team vision and goals; aligns the team and sets priorities to achieve objectives.

Talent development - Actively contributes to building the talent pipeline; creates a talent experience that attracts, develops and retains top talent and high performing teams.

Competitive Edge - Applies deep knowledge of disruptive trends and competitor activity to drive continuous improvement.

Inspirational Leadership - Establishes a strong leadership brand and inspires followership through passion, integrity, and appreciation of others.

Why Deloitte?

At Deloitte, our professional development plan focuses on helping people at every level of their career to identify and use their strengths to do their best work every day. From entry-level employees to senior leaders, we believe there is always room to learn. We offer opportunities to help build world-class skills in addition to hands-on experience in the global, fast-changing business world.

Deloitte opens the door to a career that can cross borders virtually and physically across the African continent and globally to gain experience and access projects beyond our borders. We value difference, and embrace people with diverse backgrounds, experiences, abilities and thinking styles.

Our purpose

Deloitte is led by a purpose: to make an impact that matters. Every day, Deloitte people are making a real impact in the places they live and work. We pride ourselves on doing not only what is good for clients, but also what is good for our people and the communities in which we live and work—always striving to be an organization that is held up as a role model of quality, integrity, and positive change. Learn more about Deloitte’s impact on the world. #Makinganimpactthatmatters

Recruiter Tips

We want job seekers exploring opportunities at Deloitte to feel prepared and confident. To help you with your interview, we suggest that you do research to know some background about our firm and the business area you are applying to.

If you meet the above requirements, please visit our website and apply online: Deloitte East Africa Careers portal.

Your details will be treated with confidentiality and will not be shared with any third party.

Closing date: 20 October 2023

At Deloitte, we want everyone to feel they can be themselves and to thrive at work—in every country, in everything we do, every day. We aim to create a workplace where everyone is treated fairly and with respect, including reasonable accommodation for persons with disabilities. We seek to create and leverage our diverse workforce to build an inclusive environment across the African continent.