About Deloitte

Deloitte is a leading global provider of audit and assurance, consulting, financial advisory, risk advisory, tax and related services. Our global network of member firms and related entities in more than 150 countries and territories (collectively, the “Deloitte organization”) serves four out of five Fortune Global 500® companies. Learn how Deloitte’s approximately 312,000 people make an impact that matters at www.deloitte.com.

About the Division

Our Human Resource Transformation team focuses on transforming our clients by helping them leverage their Cloud Based Human Resource Management Technology. We help our client with their set-up, transformation and the operational support of their Employees by getting the best out of their systems, processes and data.

Professionals joining our team will use their technical Human Resource systems experience and deep sector knowledge to manage the operational aspects of the Cloud Based Human Resource Management Technology transformation.

The Cloud Based Human Resource Management Technologies our team is responsible for are Workday, SuccessFactors and ServiceNow.

Click here to read more about Deloitte Consulting.

Main Purpose of Job

To work within the Workforce Transformation team, alongside more seasoned Consultants and Engagement Managers as a Senior Manager/Manager level role performing tasks related to resource planning, project management of the transformation and administration of the governance and compliance aspects.

Strategic Impact

• Support with proposals, requests for proposals and presentations to prospective clients.
• Identify opportunities for follow-on work and work with management to win the business
• Actively build business relationships that generate leads
• Raise solutions to address issues in area of expertise that may enhance / renew service offerings to client

Key Performance Area

1. Client Impact: External / Internal:

• Communicate progress and blockers with the client implementation and leadership teams.
• Communicate regularly with both Engagement Manager and client to meet deliverable expectations in specific area of expertise
• Develop productive working relationships with client staff
• Serve as a trusted advisor to the business.
• Experience with handling stakeholders and able to communicate well.

2. Operational Effectiveness:

• Ability to confidently articulate information identified for delivery to internal stakeholders.
• Strong attention to detail and outstanding analytical and problem-solving skills
• Able to work independently and with others; self-directed; take initiative to solve problems and overcome roadblocks. Results-oriented
• Demonstrated expert level of knowledge in Workday HR Core functions including business process design and configuration, organization structure design and configuration, job catalogue design and configuration and mapping of core data elements.
• Completion of at least two (preferably three) prior full-cycle Workday implementations serving as lead of a functional area.
• Demonstrated experience leading client design sessions for at least two prior Workday implementations.
• Knowledge of and demonstrated experience configuring basic Workday security (Domain and Business Process policies, user and role-based security groups, working knowledge of intersection security groups).
• Working knowledge of Workday reporting
•  Proactively identify client needs and problem technical issues that arise and propose resolutions to address these
• Ability to work on multiple projects and support BAU activities.
• Manage risk, and communicate escalations to both the Deloitte and client teams, in the area of engagement and in alignment with Deloitte policies 
• Consistently review and analyse accuracy and quality of deliverables
• Maintain clear communication channels with engagement team members on work status and utilisation
• Communicate opportunities for follow-on work to the Business Development team
• Report resource availability to Business Development team

3. Development/Growth of Team:

• Share expertise and knowledge with team members and assist where possible to ensure quality and timeous delivery of work
• Monitor the status of certifications within the implementation teams
• Monitor the quality of delivery against Alliance requirements
• Mentor junior members of the team in professional and system development
• Maintain own development and knowledge in specialised area 

Minimum Qualifications and Experience Required 

• Bachelors Degree
• 10 years relevant working experience
• 5 years in a client facing role
• At least two Workday certifications or equivalent

Technical competencies

Technical

• Possess foundational knowledge in at least one technical domain (i.e., Job Profiling, Job Evaluation, Job Architecture, Competency Modelling, Performance Management and/or Rewards).
• Demonstrated Project Management skill.
• Good report writing skills.
• Developing breadth in Consulting skills.
• Ability to develop proposals, points of view, project outcomes to external clients, under more senior team member guidance.
• Emerging knowledge and understanding of Total Rewards.
• Business Acumen.
• Knowledge of Data Analysis and Research techniques.

Behavioural

• Strong communication (written and verbal) and business partnering skills.
• Sound interpersonal and relationship building skills.
• Sound quality management orientation.
• Anchored client delivery focus.
• Adaptable to managing sudden change and ambiguity with ease.
• Ability to operate independently, when required.
• Ability to contribute to the brainstorming and solutioning of client problems.

Senior Staff Talent Standards    

Living our Purpose

Identify and embrace our purpose and values and put these into practice in their professional life

Influence

Build relationships and communicate effectively in order to positively influence peers and other stakeholders

Performance drive

Seek opportunities to challenge self; teams with others across businesses and borders to deliver and takes accountability for own and team results

Strategic direction

Understand objectives for clients and Deloitte, align own work to objectives and sets personal priorities

Talent development

Develop self by actively seeking opportunities for growth, share knowledge and experiences with others, and act as a strong brand ambassador

Cross Consulting Capabilities

Delivery Excellence

Ability to produce a high quality work product and collaborate with others to deliver a superior client experience

Knows the Business and Sector

Ability to understand how business functions operate and how sector trends impact a client’s business

Analytical Thinking & Problem Solving

Ability to select appropriate methods for collecting and analysing data, and develop informed recommendations that shape or support the client’s business strategy

Financial Acumen

Ability to incorporate financial information when evaluating strategic options

Executive Presence

Ability to deliver key messages with clarity, confidence and poise to instill confidence in clients

Logical Structuring

Ability to organize insights and define a logical flow to tell a story when presenting recommendations

Global Mindset

Ability to apply a global and diverse perspective to problem solving

Business-Technology Acumen

Ability to address client business challenges in the intersection of process and technology

Service Line Capabilities

Builds Broad-based Domain Knowledge

Ability to apply breadth of experience in a domain to support initiatives that enable the client’s strategic agenda

Employs Analytical Acumen

Ability to develop a sound business case and tell a story through detailed analysis and insights

Note:

The list of tasks / duties and responsibilities contained in this document is not necessarily exhaustive.  Deloitte may ask the employee to carry out additional duties or responsibilities, which may fall reasonably within the ambit of the role profile, depending on operational requirements.

At Deloitte, we want everyone to feel they can be themselves and to thrive at work—in every country, in everything we do, every day. We aim to create a workplace where everyone is treated fairly and with respect, including reasonable accommodation for persons with disabilities. We seek to create and leverage our diverse workforce to build an inclusive environment across the African continent.