About Deloitte

Deloitte provides audit, tax, consulting, and financial advisory services to public and private clients spanning multiple industries. With a globally connected network of member firms in more than 150 countries, Deloitte brings world-class capabilities and high-quality service to clients, delivering the insights they need to address their most complex business challenges. Deloitte has more than 415,000 professionals all committed to becoming the standard of excellence of professional services firms.

Deloitte’s professionals are dedicated to strengthening corporate responsibility, building public trust, and making a positive impact in their communities, and enjoy an environment of continuous learning, challenging experiences, and enriching career opportunities. All our professionals are united by our shared values, a set of core principles that guide our collective behavior. They set the expectations we have for one another and define how we, as stewards of Deloitte, should behave. They provide common ground to unite us across cultures and geographies. And, importantly, they help us to earn the trust and respect of our key stakeholders. Our shared values are: Lead the way, serve with integrity, take care of each other, foster inclusion, and collaborate for measurable impact.

Deloitte East Africa provides seamless cross-border services to multinationals, large national enterprises, small and medium sized enterprises and the public sector, with offices in Kenya, Uganda and Tanzania.

A career with Deloitte offers you the opportunity to engage with and work alongside leading corporations within the East African region, and an opportunity to start and grow your career within a dynamic and rewarding environment. You will get the support, coaching and training needed to advance your career in Kenya and within the East Africa market.

What impact will you make?

At Deloitte we have a clear purpose, to make an impact that matters to our clients, our colleagues and our communities while you thrive in a dynamic culture of inclusion, collaboration and high performance. From professional development to leadership opportunities and career advancement, we empower our people to be their very best - because that’s how you make an impact.

About USAID Tujenge Jamii Project

The USAID Tujenge Jamii project is a five-year USAID funded service delivery project, providing HIV care and treatment, family planning/reproductive, maternal, newborn, child, and adolescent health (FP/RMNCAH), nutrition, and water, sanitation, and hygiene (WASH) services.  The project is focused on increasing the use of county-led health and social services in four counties in Kenya, namely Baringo, Laikipia, Samburu and Nakuru.  

Program Objectives:

• Increased access and demand for quality HIV prevention services.
• Increased access and demand for quality HIV treatment services.
• Increased access and demand for quality FP/RMNCAH, nutrition, and WASH services.
• Strengthened capacity of county health systems, local partners, and communities to deliver quality health services.

Main purpose of the job

The role holder will perform and provide programmatic support duties to the project. He/she will provide support to the technical teams as well as coordinate and maintain the records management system. The role holder will also serve as a primary resource for assistance in the Project and provide assistance in execution of specific tasks related to facilities & operations management in order to ensure efficiency and effectiveness. The position will be based in our Nakuru office.

General Office Administration ;

• Ensure that the project offices and the contents thereof are cleaned, tidy and maintained according to the agreed terms and standards and any necessary repairs are undertaken promptly and in a cost-effective manner without comprising quality.
• Support the Finance and Administration Manager in managing the health and safety component in the office and maintain a high degree of compliance.
• Ensure that the office is secure and that the risk controls are in place and that the access systems/surveillance are maintained and functional at all times.
• Ensure all project satellite office across the four counties Nakuru, Laikipia, Samburu and Baringo are functional, hospitable, and compliant to statutory, regulatory, and internal frameworks.
• Ensure the provision of effective office support services including the provision of telephone, fax, messengerial, reception/switchboard, filing facilities, stationery, are offered with utmost efficiency and within the framework and policies.
• Support and collaborate with stakeholders (Project staff, HR, Finance, Management) in planning and organizing activities (audits, trainings, meetings, e.t.c) that are scheduled or unscheduled in the offices and other preferred facilities for measurable impact.

Personnel Management ;

• Supervise, train, mentor and coach the support services staff, including the administrative assistants, receptionist, drivers, and tea stewards for quality support service delivery.
• Support the team to align their roles to the overall objective through setting KPI’s and progressive monitoring performance.
• Conduct performance appraisals of all administration team members in accordance with the established performance standards.

Fleet Management ;

• Streamline and monitor monthly fuel consumption and purchase system with assistance of fuel cards for all project vehicles and drivers.
• Monitor and ensure fleet operation is in compliance with internal and Government rules and regulations.
• Maintain and monitor the data management system to organize fleets as per various schedules and requests.
• Oversee routine and ad hoc service and maintenance, obtain tags for the fleet to ensure timely and scheduled fleet management.
• Maintain record, knowledge and utilize all fleet information and user surveys to forecast new requirements and areas of improvement.
• Facilitate and implement corrective actions and capacity building to manage entire fleet to achieve project objectives.

Risks Management ;

• Identify existing risks (report inefficient, unnecessary or unworkable controls, report loss events, incidences, and near-miss incidents e.t.c).
• Communicate mitigation recommendations to management.
• Support management on incident investigations.
• Ensure that staff, visitors and contractors comply with project procedures.
• Ensure implementation of risk improvement recommendations.

• Degree in Business Administration/Management or related field with 3 years’ work experience in a similar role.
• Excellent computers skills in MS Office Suite.
• Similar Experience in donor funded projects.
• Excellent organizational skill.
• Knowledge of proper bookkeeping and inventory management.
• Must be proactive, efficient and be able to work with minimum supervision.

Behavioural competencies

• Excellent communication skills, both written and verbal.
• Good interpersonal and relationship building skills.
• Good Leadership, supervisory and influencing skills.
• Strong client delivery focus.
• Adaptable, managing change and ambiguity with ease.
• Focus on quality and risk.
• Problem solving ability.
• Good business acumen and customer service skills.
• Diligent and quick learner
• Proactive and has the ability to assess a situation and independently take action to address it.

Your role as a leader

At Deloitte we believe in the importance of leadership at all levels. We expect our people to embrace and live our purpose by challenging themselves to identify issues that are most important for our clients, our people, and for society and make an impact that matters.

Leadership Capabilities

Living our Purpose - Identifies and embraces our purpose and values and puts these into practice in their professional life.

Influence - Builds relationships and communicates effectively in order to positively influence peers and other stakeholders.

Performance drive - Builds relationships and communicates effectively in order to positively influence peers and other stakeholders.

Strategic direction - Understands objectives for clients and Deloitte, aligns own work to objectives and sets personal priorities.

Talent development - Develops self by actively seeking opportunities for growth, shares knowledge and experiences with others, and acts as a strong brand ambassador Inspirational.

Why Deloitte?

At Deloitte, our professional development plan focuses on helping people at every level of their career to identify and use their strengths to do their best work every day. From entry-level employees to senior leaders, we believe there is always room to learn. We offer opportunities to help build world-class skills in addition to hands-on experience in the global, fast-changing business world.

Deloitte opens the door to a career that can cross borders virtually and physically across the African continent and globally to gain experience and access projects beyond our borders. We value difference, and embrace people with diverse backgrounds, experiences, abilities and thinking styles.

Our purpose

Deloitte is led by a purpose: to make an impact that matters. Every day, Deloitte people are making a real impact in the places they live and work. We pride ourselves on doing not only what is good for clients, but also what is good for our people and the communities in which we live and work—always striving to be an organization that is held up as a role model of quality, integrity, and positive change. Learn more about Deloitte’s impact on the world. #Makinganimpactthatmatters

Recruiter Tips

We want job seekers exploring opportunities at Deloitte to feel prepared and confident. To help you with your interview, we suggest that you do research to know some background about our firm and the business area you are applying to.

If you meet the above requirements, please visit our website and apply online: Deloitte East Africa Careers portal. 

Your details will be treated with confidentiality and will not be shared with any third party.

Closing date: 19 May 2023

We are an equal opportunity employer and do not ask individuals to pay any fees or money as part of the recruitment process. Women and Persons with Disabilities are encouraged to apply.

At Deloitte, we want everyone to feel they can be themselves and to thrive at work—in every country, in everything we do, every day. We aim to create a workplace where everyone is treated fairly and with respect, including reasonable accommodation for persons with disabilities. We seek to create and leverage our diverse workforce to build an inclusive environment across the African continent.