Deloitte is a leading global provider of audit and audit and assurance, consulting, financial advisory, risk advisory, tax and related services. Our global network of member firms and related entities in more than 150 countries and territories (collectively, the “Deloitte organization”) serves four out of five Fortune Global 500® companies.  Learn how Deloitte’s approximately 312,000 people make an impact that matters at www.deloitte.com 

About the Division

It takes a high-powered network of internal support professionals to keep Deloitte going strong. The internal services function provides a wide variety of support services to our organisation and people.

Rewarding career opportunities are available in:

• Human resources
• Information technology
• Marketing and Communications
• Financial support services, and much more.

As with all the functions in Deloitte, a core set of competencies is associated with each internal service area. An overall understanding of value-added client service, the experience to work in multifunctional and cross-border teams, strong business acumen, and the instinct to think and act globally are essential for advancement within Internal Client Services.

What impact will you make?

Every day, your work will make an impact that matters, while you thrive in a dynamic culture of inclusion, collaboration and high performance. As the undisputed leader in professional services, Deloitte is where you’ll find unrivalled opportunities to succeed and realize your full potential.

Main Purpose of Job

Lead the planning and execution of Deloitte Africa’s WorldClass program to impact 14 million African lives by 2030.

Key Performance Area

Strategic Impact

• Interrogates, clearly understands, and communicates to team the agreed strategic objectives of both own Service Area and that of the internal client Service Line/s
• Manages the implementation of the strategic imperatives in line with service area strategy relating to:
  • Implementation of change initiatives within designated area/s
  • Management of the implementation of plan on a day-to-day basis with team
  • Monitoring skills level in team relating to required outputs, assisting as necessary
  • Clear and regular communication with superior and team on implementation status
• Supports leadership in carrying out EXCO mandate
• Builds professional relationships within the business to understand business needs in area/s of responsibility
• Generates and implements innovative ideas and solutions within area of responsibility in collaboration with team members to enhance / renew service offerings

 Budgets / Forecasts

• Provides input into annual budget to superior for drafting of budget for Service Area
• Manages expenditure within team and ensures time and expenses are submitted weekly
• Monitor that completion and submission of the budget
• Prepare Budget and forecast Africa Exco reports with results analysis

Differentiators for this specific role

• Understand priorities of the Deloitte Africa geographies and coordinate sessions to collaborate on WorldClass across the regions.
• Support the development and execution of the Deloitte Africa WorldClass Initiatives and Strategy.
• Identify and drive projects that will support the Africa MF achieving our WorldClass ambitions.
• Project management and reporting experience to track progress in relation to goals and aid in support project management.
• Support the delivery of WorldClass communications campaign both internally and externally.
• Conduct research – both internal and external to identify best practice initiatives for implementation
• Annual societal impact reporting and collation to support various reporting requirements
• Manage and update intranet and website pages
• Drive the WorldClass bold plays.
• Lead initiatives that manage key stakeholders (such as data bases/ scheduling and minuting of meetings) and contributors at various levels of seniority, from staff to senior executives across Deloitte Africa and external organizations

Minimum Qualifications:

• Business related degree

Desired Qualifications

• Postgraduate degree

Minimum Experience & Competencies

• 2 Year at Manager level with experience overseeing multi-stakeholder projects
• Managing and developing teams
• Strong project management experience including management of multiple engagements simultaneously
• Experience in a professional services environment
• Monitoring and evaluation of project and impact
• Networking with both external and internal stakeholders
• Strategy development and execution
• Strong communication skills
• Innovative and creative problem solving

Desired Experience & Competencies

• 2 Years at Manager level
• Experience with the NGO/not-for-profit sector
• Contract management

Talent Standards Leadership Capabilities

Living our Purpose

Acts as a role model, embracing and living our purpose and values, and recognizing others for the impact they make

Influence

Influences clients, teams, and individuals positively, leading by example and establishing confident relationships with increasingly senior people

Performance drive

Delivers exceptional client service; maximizes results and drives high performance from people while fostering collaboration across businesses and borders

Strategic direction

Understands key objectives for clients and Deloitte, aligns people to objectives and sets priorities and direction

Talent development

Develops high-performing people and teams through challenging and meaningful opportunities

Note: The list of tasks / duties and responsibilities contained in this document is not necessarily exhaustive. Deloitte may ask the employee to carry out additional duties or responsibilities, which may fall reasonably within the ambit of the role profile, depending on operational requirements.

At Deloitte, we want everyone to feel they can be themselves and to thrive at work—in every country, in everything we do, every day. We aim to create a workplace where everyone is treated fairly and with respect, including reasonable accommodation for persons with disabilities. We seek to create and leverage our diverse workforce to build an inclusive environment across the African continent.