Deloitte Consulting - HC - HR Transformation - Success Factor Manager

  • Full-time

Company Description

About Deloitte

Deloitte is a leading global provider of audit and assurance, consulting, financial advisory, risk advisory, tax and related services. Our global network of member firms and related entities in more than 150 countries and territories (collectively, the “Deloitte organization”) serves four out of five Fortune Global 500® companies. Learn how Deloitte’s approximately 312,000 people make an impact that matters at www.deloitte.com.

About the Division

Innovation, transformation and leadership occur in many ways. At Deloitte, our ability to help solve clients’ most complex issues is distinct. We deliver strategy and implementation, from a business and technology view, to help lead in the markets where our clients compete.

Click here to read more about Deloitte Consulting.

Job Description

Main Purpose of Job

To support Engagement team in delivery of services to / at client premises on delegated engagement / project.  To promote our leadership capabilities which are living our purpose, influence, performance drive, strategic direction and talent development.

Qualifications

Required

  • Degree
  • Certified SAP SuccessFactors Employee Central in one or more of the following modules: Core HR and Payroll, Time and Attendance, Recruiting and Onboarding, Learning and Development, Performance and Compensation, HR Analytics and Workforce Planning, Technology and Digital HR, Workplace Transformation and/or Jam.
  • 8-10 years’ working experience

 Preferred

  • Postgraduate qualification (relevant to Service Area / Business Management, etc.)
  • Five to ten years’ experience within the function
  • Experience in a client facing role

Additional Information

Key Performance Areas

  • Strategic Impact - Under guidance, supports the Engagement team in delivery to client in area of competency
  • Budgets / Profitability - Maintains quality of output and timeous delivery as per SLA
  • Production and control - Confidently speak to, and partake in presentations on the subject matter if required to client. 

Talent Standards Capabilities:

Leadership / Behavioural Capabilities

  • Living our Purpose - Acts as a role model, embracing and living our purpose and values, and recognizing others for the impact they make
  • Influence - Influences clients, teams, and individuals positively, leading by example and establishing confident relationships with increasingly senior people
  •  Performance drive - Delivers exceptional client service; maximizes results and drives high performance from people while fostering collaboration across businesses and borders
  •  Strategic direction - Understands key objectives for clients and Deloitte, aligns people to objectives and sets priorities and direction.
  • Talent development - Develops high-performing people and teams through challenging and meaningful opportunities Cross-Consulting Capabilities.
  • Delivery Excellence - Ability to plan and execute a project to deliver a superior client experience • Knows the Business and Sector - Ability to comprehend how the client’s business works and keep up-to-date on industry/sector trends and leading practices.
  •  Analytical Thinking & Problem Solving - Ability to identify and solve problems objectively using analysis, experience and judgment.
  • Financial Acumen - Ability to incorporate financial information when evaluating business opportunities and making recommendations.
  • Executive Presence - Ability to develop relationships, establish credibility with and instill confidence in clients • Global Mindset - Ability to leverage cross-geography insights and practitioners to enhance client service delivery.
  • Business-Technology Acumen - Ability to articulate how technology enables and differentiates the business and communicate this effectively to clients Specialised Capabilities • Mature Domain Expertise - Ability to apply deep, specialized expertise in a particular product/domain to solve complex business issues.
  • Strategic Planning and Sustainability - Ability to apply a forward-looking perspective to set the client’s strategy and equip the HR function to sustain the strategy.
  • Transformation Enablement - Ability to manage the execution of a multi-dimensional transformation program that delivers business outcomes and creates a strong qualification for Deloitte Service Line (OT) Capabilities.
  • Fosters Innovation - Ability to leverage expertise in an offering and sector to generate innovative solutions for clients and continually differentiate our offerings.
  • Sets the Transformation Agenda - Ability to set the transformation agenda by working with business leaders to address the human factors affecting their organization’s ability to reach its transformation objectives.

Cross-Consulting Capabilities

  • Delivery Excellence - Ability to manage own work against the project plan to ensure a superior client experience
  • Knows the Business and Sector - Ability to understand the client’s business, follow sector trends and learn leading practices
  • Analytical Thinking & Problem Solving - Ability to diagnose a problem, conduct analysis, and develop solutions for client problems
  • Financial Acumen - Ability to gather and interpret financial information to help strengthen proposed recommendations
  • Executive Presence - Ability to articulate thoughts and ideas in a clear and composed manner to instill confidence in team and clients
  • Logical Structuring - Ability to present a cogent idea or case using clear and concise messaging, and support using appropriate data and tools
  • Global Mindset - Ability to interact effectively with colleagues and clients of varying backgrounds to effectively serve clients
  • Business-Technology Acumen - Ability to recognize technology as a business enabler
  • Accesses the Organization - Ability to develop and share reusable assets that can be readily applied to new projects

Service Line Capabilities

  • HR Function Fluency - Ability to apply relevant HR functional knowledge to inform process and/or technology solutioning

*Please note that this job advertisement provides a summary of the capabilities required and all candidates shortlisted will receive a full list of capabilities.

At Deloitte, we want everyone to feel they can be themselves and to thrive at work—in every country, in everything we do, every day. We aim to create a workplace where everyone is treated fairly and with respect, including reasonable accommodation for persons with disabilities. We seek to create and leverage our diverse workforce to build an inclusive environment across the African continent.

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