About Deloitte

Deloitte is a leading global provider of audit and assurance, consulting, financial advisory, risk advisory, tax and related services. Our global network of member firms and related entities in more than 150 countries and territories (collectively, the “Deloitte organization”) serves four out of five Fortune Global 500® companies. Learn how Deloitte’s approximately 345,000 people make an impact that matters at www2.deloitte.com.

Deloitte is dedicated to providing value added solutions to our clients. We take pride in our reputation for providing a globally consistent quality service, an integrated approach and world-class expertise. Deloitte is renowned for its innovative and collaborative culture, where talented people work closely with like-minded individuals to achieve collective success.

Deloitte East Africa provides seamless cross-border services to multinationals, large national enterprises, small and medium sized enterprises and the public sector, across three (3) countries in the region: Kenya, Uganda and Tanzania.

A career with Deloitte offers you the opportunity to engage with and work alongside leading corporations within the East African region, and an opportunity to start and grow your career within a dynamic and rewarding environment. You will get the support, coaching and training needed to advance your career in Kenya and within the East Africa market.

What impact will you make?

At Deloitte we have a clear purpose, to make an impact that matters to our clients, our colleagues and our communities while you thrive in a dynamic culture of inclusion, collaboration and high performance. From professional development to leadership opportunities and career advancement, we empower our people to be their very best - because that’s how you make an impact.

About the Department

Deloitte East Africa has a well-versed Strategy & Operations team under the Consulting Department that is uniquely positioned to support the strategic agenda of our clients in the key domains of growth, business improvement & optimization, and strategic transformation. The wide spectrum of capabilities, thought leadership and experience are underpinned by the Deloitte platform of executable strategy and innovation for growth.

Our unique strategic planning approach and capability allows executive teams to understand the future and create growth and aspirational viewpoints about the possibility in their markets and organizations.

We currently have an exciting opportunity for a dynamic person to join our Strategy & Operations team as a Monitoring & Evaluation Manager. This position will be based in our Nairobi office. 

Main purpose of the job

The Monitoring and Evaluation Manager will work under the direct supervision of the Monitoring & Evaluation Technical Lead. He/she will coordinate implementation of monitoring & evaluation support in the Deloitte’s Mastercard Foundation Saving Lives and Livelihood (SLL) funded Programme. He/she will provide technical guidance in implementation and management of comprehensive data quality processes, program evaluations and review of progress narrative reports.

• Perform technical and competent review of monthly Saving Lives and Livelihood (SLL) implementing partners progress narrative reports to develop synthesized/ highly summarized reports for use and consumption by the SLL Africa member country leadership.
• Develop standard data collection and reporting tools / templates for use that captures the aspiration of SLL programme goals and objectives.
• Develop robust performance dashboards that visualizes SLL programme performance data including pulling data from the SLL District Health Information System (DHIS2) platform / system.
• Develop standardized data tools for conducting data quality audits using the systems assessment and data verification approaches including Data Quality Assessment / Audit ,standard operation procedures (DQA SOPs).
• Coordinate data quality assessments / audits (DQAs) for the SLL COVID – 19 programme across the Africa member states.
• Coordinate development of DQA reports highlighting DQA findings, strengths, weakness, and recommendations to improve data quality for the SLL programme.
• Develop a mechanism for tracking implementation of DQA improvement plans and corrective actions by the SLL implementing partners.
• Develop evaluation design and evaluation questions that meet the goals and objectives of SLL COVID – 19 programme.
• Actively participate and coordinate the convening of technical evaluation reference groups (ERGs) including incorporation of ERG inputs / suggestions in the evaluation technical write materials.
• Conduct evaluability assessment for all the SLL implementing partners and key stakeholders including developing evaluability assessment tools and generation of the evaluability assessment report.
• Develop and review program evaluation data collection tools / instruments such as key informant interviews, interview schedules, questionnaires, desk reviews and focus groups discussions (FDGs) among others.
• Coordinate and conduct program evaluation including process and outcome evaluations.
• Coordinate preparation and review of program evaluation reports highlighting key evaluation findings that answers SLL programme evaluation key questions.
• Take an active role in development of Terms of Reference (TORs) for external evaluation consultants including managing the external consultants’ deliverables.
• Coordinate DQA and evaluation activities for in – country visits across Africa member countries.
• Disseminate and present performance dashboards, DQA and evaluation findings to SLL key stakeholders.

• A Master’s Degree in Monitoring and Evaluation, Epidemiology, Public health, Demography, Bio - statistics or a related field with at least 8 years’ experience in monitoring and evaluation (M&E) for a large scale multi – country donor funded programme or a BA/BSc in the above field with over 10 years of experience in M&E as highlighted.
• Strong hands-on experience in managing and conducting Data Quality Audits/ Assessments (DQAs) including data verification and implementation of DQA improvement plans and corrective actions.
• Demonstratable experience and knowledge in conducting competent program evaluations.
• Strong ability to review program narrative reports with good technical acumen in generation of synthesized summarized report.
• Demonstrated experience with National Health Management Information Systems such as DHIS2.
• Good experience in developing performance dashboards.
• Experience working in Saving Lives and Livelihood (SLL) programs / projects including COVID – 19 response initiatives will be an added advantage.
• Experience in working in a larger donor funding multi – country setting will be an added advantage.
• Willingness to travel across African Countries.

Behavioural competencies

• Excellent communication skills, both written and verbal.
• Effective interpersonal and relationship building skills.
• Good mentorship and coaching ability with desire to develop self and others.
• Adaptable, managing change and ambiguity with ease.
• Sound problem solving ability.

Technical Competencies

• Expert in field with sound industry and business knowledge.
• Demonstrated leadership skills.
• Proven ability to manage and execute projects.
• Experience in developing and presenting client proposals.
• Excellent report writing skills.
• Sound business acumen.
• Negotiation skills.
• Focus on quality and risk.

Your role as a leader

At Deloitte we believe in the importance of leadership at all levels. We expect our people to embrace and live our purpose by challenging themselves to identify issues that are most important for our clients, our people, and for society and make an impact that matters.

Leadership Capabilities

Living our Purpose - Acts as a role model, embracing and living our purpose and values, and recognizing others for the impact they make.

Influence - Influences clients, teams, and individuals positively, leading by example and establishing confident relationships with increasingly senior people.

Performance drive - Delivers exceptional client service; maximizes results and drives high performance from people while fostering collaboration across businesses and borders.

Strategic direction - Understands key objectives for clients and Deloitte, aligns people to objectives and sets priorities and direction

Talent development - Develops high-performing people and teams through challenging and meaningful opportunities.

Why Deloitte?

At Deloitte, our professional development plan focuses on helping people at every level of their career to identify and use their strengths to do their best work every day. From entry-level employees to senior leaders, we believe there is always room to learn. We offer opportunities to help build world-class skills in addition to hands-on experience in the global, fast-changing business world.

Deloitte opens the door to a career that can cross borders virtually and physically across the African continent and globally to gain experience and access projects beyond our borders. We value differences, and embrace people with diverse backgrounds, experiences, abilities and thinking styles.

Our purpose

Deloitte is led by a purpose: to make an impact that matters. Every day, Deloitte people are making a real impact in the places they live and work. We pride ourselves on doing not only what is good for clients, but also what is good for our people and the communities in which we live and work—always striving to be an organization that is held up as a role model of quality, integrity, and positive change. Learn more about Deloitte’s impact on the world. #Makinganimpactthatmatters

Recruiter Tips

We want job seekers exploring opportunities at Deloitte to feel prepared and confident. To help you with your interview, we suggest that you do research to know some background about our firm and the business area you are applying to.

If you meet the above requirements, please visit our website and apply online: Deloitte East Africa Careers portal. 

Your details will be treated with confidentiality and will not be shared with any third party.

Closing date: 11 November 2022.

We are an equal opportunity employer and do not ask individuals to pay any fees or money as part of the recruitment process.