Deloitte is a leading global provider of audit and assurance, consulting, financial advisory, risk advisory, tax and related services. Our global network of member firms and related entities in more than 150 countries and territories (collectively, the “Deloitte organization”) serves four out of five Fortune Global 500® companies. Learn how Deloitte’s approximately 312,000 people make an impact that matters at www.deloitte.com.

Our West Africa practice serves multinationals, large national enterprises, small and medium-sized enterprises and the public sector across Nigeria and Ghana. 

In Nigeria, Deloitte is one of the leading professional services firms, specializing in providing Audit, Tax, Consulting, Risk Advisory and Financial Advisory services. We serve clients in a variety of industries from financial services, consumer, telecommunications, media & technology, energy  resources & Industrial and government and public services.

Our professionals are unified by a collaborative culture that fosters integrity, outstanding value to markets and clients, commitment to each other, and strength from cultural diversity. They are committed to strengthening corporate responsibility, building public trust, and making a positive impact in their communities. We understand that our professionals hold interests outside of the work space and we aim to encourage work/life balance, supporting them in all aspects of their lives.

Our talented professionals and our clients understand the link between a strong learning and development programme and the ability for Deloitte to deliver on its promise of consistent, high-quality service delivery worldwide.

Whatever your age, gender or culture, take your career to the next level with the talents and capabilities you will develop at Deloitte. 

Role Summary 

The HR Shared Services Lead is responsible for the overall delivery of all routine HR transactional and administrative services in an efficient and effective manner. These include resourcing support, benefits and payroll administration, employee records management, employee onboarding & documentation support and P&P admin support services.

Responsibilities

Employee Records Management & HRIS

• Prepare, compile and review HRIS reports – employee movement reports, SAP, Talent Metrics, employee turnover, and other data analytics reports
• Perform annual review of budgeted employee cost versus actual employee costs and compare with employee headcount.
• Use relevant data from Human Manager, SAP, etc. to develop analytical reports for management’s decision making. Such reports include exit analysis- hiring and rehiring costs, staff pyramid analysis and other relevant reports.
• Coordinate all SAP input and queries from P&P standpoint – leave (maternity, annual, sick, compassionate, etc.)

Benefits Administration

• Ensure the prompt payment of employee allowances/benefits and firm’s statutory obligations - productivity, housing allowance, leave allowance, 13th month, NSITF payment, Group life, ITF, bulk allowances to confirmed employees’ etc.
• Interface with internal and external stakeholders
• Ensure compensation and benefits issues are promptly addressed, processed and appropriately communicated (where applicable) - final entitlement to exiting employees
• Manage the administration of the HMO system – review SLAs, work with HMOs to resolve staff issues, ensure up-to-date HMO database with prompt input of updates, etc.

Payroll Administration/Reward Management

• Draft and review compensation (reward management) – related policies and initiatives in line with global best practices
• Prepare annual salary scales in line with the firm’s leadership decision; research and benchmark pay and advise as appropriate
• Develop and define an annual total rewards philosophy and statement for employees
• Ensure all employee monthly salary inputs are captured promptly and accurately communicated to all concerned – employees’ salaries, contract employees and interns salaries, etc.

HR Transactions & Administrative Services

• Review employment offers in line with the salary scales and applicable remuneration policies, compile and review employee promotion/salary review letters
• Supervise all employees’ external financial relations - bank loan requests, relations with staff cooperative, pensions, personal insurance plans, etc.
• Review T&T letters for accuracy of remuneration and other necessary details – embassy letters, introduction letters, transfer letters, salary upgrade letters, etc.

• Possess a Bachelor’s degree (B.Sc., B.A., B.Eng./B.Tech., etc.) or Higher National Diploma (HND) in any discipline with a minimum of Second Class Lower/Lower Credit division
• Have a minimum of five credits in WASSCE Ordinary Level/NECO subjects or acceptable equivalent examination, including Mathematics and English Language in one sitting only
• Good knowledge of employment laws and regulations, relevant regulatory bodies – NSITF, ITF, PENCOM and their requirements
• Professional membership with CIPM, CIPD or other relevant HR professional bodies
• Minimum of 6 years’ working experience within the relevant HR function

What Impact Will You Make?

Every day, your work will make an impact that matters, while you thrive in a dynamic culture of inclusion, collaboration, and high performance. As the undisputed leader in professional services, Deloitte is where you will find unrivalled opportunities to succeed and realize your full potential.

How You Will Grow

At Deloitte, our professional development plan focuses on helping people at every level of their career to identify and use their strengths to do their best work every day. From entry-level employees to senior leaders, we believe there is always room to learn. We offer opportunities to help build world-class skills in addition to hands-on experience in the global, fast-changing business world. From on-the-job learning experiences to formal development programs at Deloitte University, our professionals have a variety of opportunities to continue to grow throughout their career. Explore Deloitte University Leadership Centre. https://deloitte.zoomforth.com/du

 Benefits

At Deloitte, we know that great people make a great organization. We value our people and offer employees a broad range of benefits.

Our Purpose

Deloitte is led by a purpose: To make an impact that matters. Every day, Deloitte people are making a real impact in the places they live and work. We pride ourselves in doing not only what is good for clients, but also what is good for our people and the communities in which we live and work—always striving to be an organization that is held up as a role model of quality, integrity, and positive change. Learn more about Deloitte’s impact.  https://www2.deloitte.com/global/en/pages/about-deloitte/articles/impact-that-matters.html

Recruiter Tips

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Hybrid & Vaccination policy

“Deloitte Africa has successfully launched the Hybrid Working model. Aligned with this model is our commitment to maintain an environment for personnel, clients and visitors that is safe and, as far as reasonably practicable, free from health risks.

Medical evidence provides overwhelming and empirical evidence that vaccination is currently the most effective means of preventing the spread of COVID-19 and reducing the likelihood of serious illness, death, transmissions and infections. More information about our mandatory vaccination policy will be discussed during the recruitment process for this position."