Levvia Delivery Centre Team Leaders

  • Full-time

Company Description

Deloitte is a leading global provider of audit and assurance, consulting, financial advisory, risk advisory, tax and related services. Our global network of member firms and related entities in more than 150 countries and territories (collectively, the “Deloitte organization”) serves four out of five Fortune Global 500® companies. Learn how Deloitte’s approximately 345,000 people make an impact that matters at www2.deloitte.com.

Deloitte is dedicated to providing value added solutions to our clients. We take pride in our reputation for providing a globally consistent quality service, an integrated approach and world-class expertise. Deloitte is renowned for its innovative and collaborative culture, where talented people work closely with like-minded individuals to achieve collective success.

Deloitte East Africa provides seamless cross-border services to multinationals, large national enterprises, small and medium sized enterprises and the public sector, across three (3) countries in the region: Kenya, Uganda and Tanzania.

A career with Deloitte offers you the opportunity to engage with and work alongside leading corporations within the East African region, and an opportunity to start and grow your career within a dynamic and rewarding environment. You will get the support, coaching and training needed to advance your career in Kenya and within the East Africa market.

What impact will you make?

At Deloitte we have a clear purpose, to make an impact that matters to our clients, our colleagues and our communities while you thrive in a dynamic culture of inclusion, collaboration and high performance. From professional development to leadership opportunities and career advancement, we empower our people to be their very best - because that’s how you make an impact.

About the Department

Deloitte’s Audit service offering utilizes a comprehensive methodology designed to bring our extensive professional and technical resources to audit engagements in an efficient, and cost-effective manner. In our audit process, we combine a rigorous risk and needs analysis, diagnostic processes, and a client service assessment structured to provide our clients with a superior audit clearly focused on them.

We currently have an exciting opportunity for dynamic individuals to join our Audit team as Levvia Deliver Centre Team Leaders. These positions will be based in our Nairobi office in Kenya.

Job Description

Main purpose of the job

The ideal candidate will be a role model for change, have keen interest in the development of junior staff and be an ambassador for the Deliver Centre. In this role, you will support Audit to deliver strategic Audit Transformation goals specifically within the Levvia Delivery Centre. The key component of this role is to ensure the successful performance of your team, focus on ensuring high quality of work, be effective at operational line management and contribute to continuous improvement. You will be responsible for developing the team and ensuring the implementation of processes and procedures to support the Levvia Delivery Centre operations. This will include providing and receiving feedback on improvements to processes and procedures. You will be required to show initiative, be proactive and work independently to solve problems

What you will do

  • Manage, develop, and coach the Delivery Centre staff;
  • Develop and have a pastoral care role for staff during rotation;
  • Embed standardization and the Deloitte way;
  • Complete and review participants work before it is returned to the onsite team;
  • Identify opportunities for continuous improvement; and
  • Promote the use of DC in the business.

Qualifications

  • Have at least three (3) years working experience.
  • Be passionate about staff development.
  • Be a Pioneer and Relationship builder.
  • Have a strong sense of ownership.
  • Self-driven for quality outcomes.
  • Be an inspiration to junior staff.
  • Previous Team Leader experience in a Delivery Centre (DC) will be an added advantage.

Additional Information

Behavioural competencies

  • Emotional intelligence, and effective interpersonal and relationship building skills.
  • Strong ability to work independently.
  • Ability to manage upwards.
  • Adaptable, able to manage change and ambiguity with ease.
  • Proactive and solution oriented.
  • Able to switch between analytical and creative thinking often.

Technical Competencies

  • Strategic planning.
  • Excellent communication skills, both written and verbal.
  • Time management.
  • Analytical skills - Ability to translate data and metrics into insights.
  • Project management.
  • Facilitation skills.
  • Excellent problem-solving skills.
  • Experience managing teams.

Your role as a leader

At Deloitte we believe in the importance of leadership at all levels. We expect our people to embrace and live our purpose by challenging themselves to identify issues that are most important for our clients, our people, and for society and make an impact that matters. 

Leadership Capabilities

Living our Purpose - Identifies and embraces our purpose and values and puts these into practice in their professional life.

Influence - Builds relationships and communicates effectively in order to positively influence peers and other stakeholders.

Performance drive - Seeks opportunities to challenge self; teams with others across businesses and borders to deliver and takes accountability for own and team results.

Strategic direction - Understands objectives for clients and Deloitte, aligns own work to objectives and sets personal priorities.

Talent development - Develops self by actively seeking opportunities for growth, shares knowledge and experiences with others, and acts as a strong brand ambassador.

Why Deloitte?

At Deloitte, our professional development plan focuses on helping people at every level of their career to identify and use their strengths to do their best work every day. From entry-level employees to senior leaders, we believe there is always room to learn. We offer opportunities to help build world-class skills in addition to hands-on experience in the global, fast-changing business world.

Deloitte opens the door to a career that can cross borders virtually and physically across the African continent and globally to gain experience and access projects beyond our borders. We value difference, and embrace people with diverse backgrounds, experiences, abilities and thinking styles.

Our purpose

Deloitte is led by a purpose: to make an impact that matters. Every day, Deloitte people are making a real impact in the places they live and work. We pride ourselves on doing not only what is good for clients, but also what is good for our people and the communities in which we live and work—always striving to be an organization that is held up as a role model of quality, integrity, and positive change. Learn more about Deloitte’s impact on the world. #Makinganimpactthatmatters

Recruiter Tips

We want job seekers exploring opportunities at Deloitte to feel prepared and confident. To help you with your interview, we suggest that you do research to know some background about our firm and the business area you are applying to.

If you meet the above requirements, please visit our website and apply online: Deloitte East Africa Careers portal

Your details will be treated with confidentiality and will not be shared with any third party.

Closing date:  Monday, 22 August 2022.

We are an equal opportunity employer and do not ask individuals to pay any fees or money as part of the recruitment process. Women and Persons with Disabilities are encouraged to apply.

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