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About the Division
Innovation, transformation and leadership occur in many ways. At Deloitte, our ability to help solve clients’ most complex issues is distinct. We deliver strategy and implementation, from a business and technology view, to help lead in the markets where our clients compete.

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What impact will you make?

Every day, your work will make an impact that matters, while you thrive in a dynamic culture of inclusion, collaboration and high performance. As the undisputed leader in professional services, Deloitte is where you’ll find unrivalled opportunities to succeed and realize your full potential.

Main Purpose of Job

Senior Consultant

To support service / business area leadership in the implementation of strategic plan through the effective management of team/s. To promote our leadership capabilities which are living our purpose, influence, performance drive, strategic direction and talent development.

Key Performance areas

1.     Strategic Impact

• Supports the Manager in implementation of strategy of the Service Line / Business Area in relation to specific area of expertise

o   Communication to teams

• Tracking of plans in engagements / projects 
• Actively identifies sales opportunities in broader market
• Contributes to preparation of proposals/tenders and presentations

2.     Client Impact: External / Internal

• Maintains high level oversight of client engagements / projects
• Forms appropriate judgements based on careful analysis to makes sound business decisions on engagements / projects
• Develops productive, credible and trusting relationships with key players and their teams during assignments / projects
• Builds a network of senior-level internal relationships across Deloitte to understand other business unit offerings and to market own area
• Establishes and maintains strong relationships with external business leaders across industries

3.     Operational Effectiveness

• Communicates detail of SLA’s to teams and maintains high level monitoring of adherence by all parties
• Support engagement/project risk through supervision of completion of required documentation and processes as mandated by RIL, as well as risk to client confidentiality
• Support Managers Leads / manages complex client engagements and maintains high level oversight of all engagements / projects within sphere of responsibility
• Meets regularly with clients and teams to understand issues, anticipate needs and address these
• Consistently drives improvement on deliverables through effective leadership
• Keeps SL/BU leadership updated on status of all assignments

4.     Development/Growth of Team

• Mentors and develops team members and counselees on an ongoing basis
• Empowers managers through appropriate delegation of work
• Demonstrates commitment to transformation agenda of the firm
• Provides consistent recognition and encouragement to teams and leads by example

5.     Budgets / Profitability

• Resources engagement teams with suitable talent, balancing correct levels and numbers and recruiting as necessary
• Manages margins effectively through accurate budgeting, pricing and profitability management on engagements
• Monitors that time and expenses to engagements are recorded and submitted weekly

6.     Differentiators for the role

Change

• Experience in applying and adapting global change methodology and tools to large business transformations, spanning multiple phases
• Can lead and develop teams, reviewing and guiding their delivery and building their change management skills
• Develops change management proposals independently, from scope and approach and commercial/ pricing
• Experience in applying change management to key Technology growth areas – eg Salesforce/ Coupa/ WorkDay or Cloud Service providers such as AWS/ Google
• Recognised as a thought leader/ contributor in the field of change management in and outside of HC
• Scoping and planning of strategic change managements projects using Deloitte IP and methods to drive the clients’ change journey
• Delivery of change management projects, including digital transformation and technology driven change
• Supporting team members and guiding them through delivery on a client change journey

Digital Adoption

• Is “literate” (able to explain) digital technologies such as AI, Internet of Things, Blockchain, Software as a Service (SAAS)
• Is able to simplify these concepts to create literacy in others- internally and at clients
• Experience or understanding of the key elements of Digital Maturity Assessment
• Experience in working in agile or devops environments
• Experience in a digital transformation project
• Experience in applying change management to key Technology growth areas – eg Salesforce/ Coupa/ WorkDay or Cloud Service providers such as AWS/ Google

Organisation Design Functional Skills

• Scoping and Planning of OD Projects using Deloitte IP and methods to frame the design process
• Delivery of OD D3 Method Phases and management of the use of tools as appropriate. OrgVue/ AONA
• OD Lab and Workshop design and facilitation at advanced level
• OD Business case development and transition planning

HR Transformation and Strategy

• Scoping and Planning of HRT projects using Deloitte IP and methods to frame the design process
• Delivery of HR Op Model and detailed design using OD method and HIHROM framework
• HRT lab and workshop design and facilitation at advanced level
• HR Strategy alignment, business case development and transition planning for HRT projects 

Qualifications & Experience required 

Required

• Honours B Degree in either Organisational/ Industrial Psychology or Business-related degree
• 3 - 4 years’ working experience

Preferred

• Degree relevant to Service Area / Business Management, etc.)
• 4 – 6 years in a similar role to the required competence of areas, i.e., OD, Strategic Change, HRT, or leadership, preferably in an external client facing role

Key Competencies required:

 Technical Competencies

• Expertise in field with excellent industry and business knowledge
• Strong business acumen
• Demonstrated leadership skills
• Sales and negotiation skills
• Ability to manage and execute projects
• Demonstrated execution of complex projects to profitable outcomes
• Skilled in drafting and presenting client proposals
• Excellent report writing skills
• Good financial knowledge

Talent Standards Capabilities:

Leadership / Behavioural Capabilities

• Living our Purpose - Acts as a role model, embracing and living our purpose and values, and recognizing others for the impact they make
• Influence - Influences clients, teams, and individuals positively, leading by example and establishing confident relationships with increasingly senior people
•  Performance drive - Delivers exceptional client service; maximizes results and drives high performance from people while fostering collaboration across businesses and borders
•  Strategic direction - Understands key objectives for clients and Deloitte, aligns people to objectives and sets priorities and direction.
• Talent development - Develops high-performing people and teams through challenging and meaningful opportunities Cross-Consulting Capabilities.
• Delivery Excellence - Ability to plan and execute a project to deliver a superior client experience • Knows the Business and Sector - Ability to comprehend how the client’s business works and keep up-to-date on industry/sector trends and leading practices.
•  Analytical Thinking & Problem Solving - Ability to identify and solve problems objectively using analysis, experience and judgment.
• Financial Acumen - Ability to incorporate financial information when evaluating business opportunities and making recommendations.
• Executive Presence - Ability to develop relationships, establish credibility with and instill confidence in clients • Global Mindset - Ability to leverage cross-geography insights and practitioners to enhance client service delivery.
• Business-Technology Acumen - Ability to articulate how technology enables and differentiates the business and communicate this effectively to clients Specialised Capabilities • Mature Domain Expertise - Ability to apply deep, specialized expertise in a particular product/domain to solve complex business issues.
• Strategic Planning and Sustainability - Ability to apply a forward-looking perspective to set the client’s strategy and equip the HR function to sustain the strategy.
• Transformation Enablement - Ability to manage the execution of a multi-dimensional transformation program that delivers business outcomes and creates a strong qualification for Deloitte Service Line (OT) Capabilities.
• Fosters Innovation - Ability to leverage expertise in an offering and sector to generate innovative solutions for clients and continually differentiate our offerings.
• Sets the Transformation Agenda - Ability to set the transformation agenda by working with business leaders to address the human factors affecting their organization’s ability to reach its transformation objectives.

*Please note that this job advertisement provides a summary of the capabilities required and all candidates shortlisted will receive a full list of capabilities.