Deloitte is a leading global provider of audit and audit and assurance, consulting, financial advisory, risk advisory, tax and related services. Our global network of member firms and related entities in more than 150 countries and territories (collectively, the “Deloitte organization”) serves four out of five Fortune Global 500® companies.  Learn how Deloitte’s approximately 312,000 people make an impact that matters at www.deloitte.com 

About the Division

It takes a high-powered network of internal support professionals to keep Deloitte going strong. The internal services function provides a wide variety of support services to our organisation and people.

Rewarding career opportunities are available in:

• Human resources
• Information technology
• Marketing and Communications
• Financial support services, and much more.

As with all the functions in Deloitte, a core set of competencies is associated with each internal service area. An overall understanding of value-added client service, the experience to work in multifunctional and cross-border teams, strong business acumen, and the instinct to think and act globally are essential for advancement within Internal Client Services.

What impact will you make?

Every day, your work will make an impact that matters, while you thrive in a dynamic culture of inclusion, collaboration and high performance. As the undisputed leader in professional services, Deloitte is where you’ll find unrivalled opportunities to succeed and realize your full potential.

Main Purpose of Job
The Chief of Staff to the Chief People Officer works directly with the Africa Chief People Officer to drive the strategic talent priorities of Deloitte Africa. We have an aspirational purpose, ambition for our business, continent and are looking for an aspirational individual that can play a key role in this exciting journey. 

The scope of the role is pan-African and requires the candidate to play a key role in assisting the Chief People Officer in shaping and framing the key talent strategies, working with the business and functional leaders to translate these strategies into initiatives and drive execution. The Chief of Staff will also lead and coordinate the various stakeholder engagements, governance and the communications agenda of the CPO.
This role will have frequent interaction with the senior leaders across the Africa Firm. 

Minimum Qualifications

An undergraduate degree ideally with a rigorous analytical and quantitative focus

• Qualifications in any of the following would be a distinct advantage:
• Business Sciences
• Business Administration 
• Strategy 
• Human Capital Management 

Desired Qualifications

• Whilst not a strict requirement, a post graduate qualification (eg. MBA or similar) would be an added advantage.

Minimum Experience

• Minimum 8 years working experience in a business or management role 
• A minimum of 5 years of experience gained within a professional services environment
• Proven experience organizing and directing multiple teams and departments
• Experience planning and leading strategic initiatives
• Established, professional with strong strategy experience at management level
• Understand market structures, competition dynamics and client behaviours

Desired Experience

• At least 5 years in a client facing management consulting role
• Experience delivering projects and aligning stakeholders to achieve outcomes
• Proven success with project coordination
• Strong analytical skills
• Experience with data analysis
• Working knowledge of project management methods – both waterfall and agile 
• Working knowledge of human centred design principles 
• Experience with budget management
• Working knowledge of the market, players, trends in professional services and talent trends specifically
• Concurrently deliver on portions of multiple strategy projects in a fast-paced, intense, results-oriented environment
   

Technical Competencies

• Expert in field with sound industry and business knowledge
• Demonstrated leadership skills
• Proven ability to manage and execute projects
• Strong time management ability
• Excellent report writing skills
• Good financial knowledge
• Sound business acumen

Behavioural Competencies

• Excellent communication skills, both written and verbal
• Effective interpersonal and relationship building skills
• Good mentorship and coaching ability with desire to develop self and others
• Strong client delivery focus
• Adaptable, managing change and ambiguity with ease
• Focus on quality and risk
• Sound problem solving ability

Note:
The list of tasks / duties and responsibilities contained in this document is not necessarily exhaustive.  Deloitte may ask the employee to carry out additional duties or responsibilities, which may fall reasonably within the ambit of the role profile, depending on operational requirements.