Tax & Regulatory Services- Credit Control Officer

  • Full-time

Company Description

Deloitte is a leading global provider of audit and assurance, consulting, financial advisory, risk advisory, tax and related services. Our global network of member firms and related entities in more than 150 countries and territories (collectively, the “Deloitte organization”) serves four out of five Fortune Global 500® companies. Learn how Deloitte’s approximately 312,000 people make an impact that matters at www.deloitte.com.

Our West Africa practice serves multinationals, large national enterprises, small and medium-sized enterprises and the public sector across Nigeria and Ghana. 

In Nigeria, Deloitte is one of the leading professional services firms, specializing in providing Audit, Tax, Consulting, Risk Advisory and Financial Advisory services. We serve clients in a variety of industries from financial services, consumer, telecommunications, media & technology, energy  resources & Industrial and government and public services.

Our professionals are unified by a collaborative culture that fosters integrity, outstanding value to markets and clients, commitment to each other, and strength from cultural diversity. They are committed to strengthening corporate responsibility, building public trust, and making a positive impact in their communities. We understand that our professionals hold interests outside of the work space and we aim to encourage work/life balance, supporting them in all aspects of their lives.

Our talented professionals and our clients understand the link between a strong learning and development programme and the ability for Deloitte to deliver on its promise of consistent, high-quality service delivery worldwide.

Whatever your age, gender or culture, take your career to the next level with the talents and capabilities you will develop at Deloitte. 

Deloitte offers clients a broad range of fully integrated tax services. Our approach combines insight and innovation from multiple disciplines with business and industry knowledge to help your company excel globally.

Services

  • Business Tax
  • Transfer Pricing
  • International Tax Services
  • Government incentives
  • Global Employer Services
  • Tax Management Consulting
  • Immigration Services
  • Customs and Global Trade
  • Indirect Tax Services
  • Global Investment and Innovation Incentives
  • Mergers and Acquisitions - Tax
  • Regulatory Services

Job Description

The Credit Controller role relates to overseeing the collection of all outstanding debts in a manner that ensures high customer satisfaction. As such, a Credit Controller must be able to communicate in an efficient yet friendly manner with customers, as well as the broader receivable team. The goal is to analyze the receivable statement and follow up with clients to ensure collection.

The key expectations of the role include (but are not limited to):

  • Management reports including providing comments on the reasons for variances between actual and target.
  • Ensure invoices are raised timely based on the contractual terms with the customers.
  • Monitor debtor balances to ensure a reduction in debtors DSO/monitor. receivable statements and identify ways to improve debt collection processes.
  • Ensure credit and collection policies and procedures are followed within the unit.
  • Develop and monitor a credit control system in collaboration with various units.
  • Monitor overdue accounts and report any payment issues to management or appropriate unit.
  • Follow up on overdue invoices and implement company collections procedures as necessary.
  • Assist with timely resolution of complaints concerning billing
  • Provide regular update report on the status of unpaid accounts and any repayment progress.

Others

  • Perform other official tasks related to receivables management and other areas as assigned by the Business Unit Leader.
     

Qualifications

Qualifications and Skills required:

•    Possess a Bachelor’s degree or Higher National Diploma in Accounting, Finance, Economics, Business Administration or any related discipline; with a minimum of a Second Class Lower/Lower Credit.
•    Minimum of 2 years’ experience in a similar role.
•    Have a minimum of five credits in WASSCE Ordinary Level/NECO subjects or acceptable equivalent examination, including Mathematics and English Language in one sitting only.
•    Knowledge of SAP and/or similar applications will be an added advantage.
•    Proficiency in the use of MS-office tools i.e., Excel, Word, and PowerPoint.
•    Possess basic accounting, excellent communication, and presentation skills.
•    Be of proven integrity, giving attention to confidentiality requirements.
•    Confidence to deal with a range of stakeholders.
•    Patience and stress management.
•    Ability to listen to customers and negotiate solutions.
•    Strong analytical, coordination and multi-tasking skills.
•    Pay attention to details.

Additional Information

The Impact You Will Make

Every day, your work will make an impact that matters, while you thrive in a dynamic culture of inclusion, collaboration, and high performance. As the undisputed leader in professional services, Deloitte is where you will find unrivalled opportunities to succeed and realize your full potential.

How You Will Grow

At Deloitte, our professional development plan focuses on helping people at every level of their career to identify and use their strengths to do their best work every day. From entry-level employees to senior leaders, we believe there is always room to learn. We offer opportunities to help build world-class skills in addition to hands-on experience in the global, fast-changing business world. From on-the-job learning experiences to formal development programs at Deloitte University, our professionals have a variety of opportunities to continue to grow throughout their career. Explore Deloitte University Leadership Centre. https://deloitte.zoomforth.com/du

 Benefits

At Deloitte, we know that great people make a great organization. We value our people and offer employees a broad range of benefits.

Our Purpose

Deloitte is led by a purpose: To make an impact that matters. Every day, Deloitte people are making a real impact in the places they live and work. We pride ourselves in doing not only what is good for clients, but also what is good for our people and the communities in which we live and work—always striving to be an organization that is held up as a role model of quality, integrity, and positive change. Learn more about Deloitte’s impact.  https://www2.deloitte.com/global/en/pages/about-deloitte/articles/impact-that-matters.html

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Hybrid & Vaccination policy

“Deloitte Africa has successfully launched the Hybrid Working model. Aligned with this model is our commitment to maintain an environment for personnel, clients and visitors that is safe and, as far as reasonably practicable, free from health risks.

Medical evidence provides overwhelming and empirical evidence that vaccination is currently the most effective means of preventing the spread of COVID-19 and reducing the likelihood of serious illness, death, transmissions and infections. More information about our mandatory vaccination policy will be discussed during the recruitment process for this position. “

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