Deloitte is a leading global provider of audit and assurance, consulting, financial advisory, risk advisory, tax and related services. Our global network of member firms and related entities in more than 150 countries and territories (collectively, the “Deloitte organization”) serves four out of five Fortune Global 500® companies. Learn how Deloitte’s approximately 312,000 people make an impact that matters at www.deloitte.com.

About the Division

Innovation, transformation and leadership occur in many ways. At Deloitte Consulting, our ability to help solve clients’ most complex issues is distinct. We deliver strategy and implementation, from a business and technology view, to help lead in the markets where our client's compete.

Our professionals help clients identify and solve their most critical information and technology challenges, including strategy, procurement, design, delivery and assurance of technology solutions.

Our professionals need to have the acumen to handle complex situations and multiple responsibilities simultaneously, balancing long term projects with the urgency of immediate operational demands. We are committed to establishing and empowering the firm by establishing an environment of continuous learning and enriching career opportunities.

What impact will you make?

Every day, your work will make an impact that matters, while you thrive in a dynamic culture of inclusion, collaboration and high performance. As the undisputed leader in professional services, Deloitte is where you’ll find unrivalled opportunities to succeed and realize your full potential.

Main Purpose of Job

To support the engagement team in the delivery of services to / at client premises on delegated engagements/projects. 

Qualifications & Experience

Required:

·       Completed tertiary qualification in Information Systems, Computer Science, Engineering, Mathematics, Statistics etc

·       Minimum 4 years work experience, at least 2 of which gained within Salesforce (Service Cloud, Sales Cloud, Marketing Cloud) in technology consulting or other relevant industry

·       Salesforce Certification

·       Development experience with Apex, VisualForce and Force.com

·       Proficiency in SOQL, HTML, XML, JavaScript, SQL, Java or C#, SOAP-based web services, REST

·       Application design and configuration using Salesforce.com automation (SFA)

·       Utilizing object oriented programming and design concepts to advise clients on Salesforce.com solutions

·       Developing custom applications and performing unit testing using Salesforce.com APEX and Visualforce pages

·       Proven ability to effectively prioritize workload and meet deadlines

·       Ability to work independently and manage multiple task assignments

·       Experience in a client facing role

Key Competencies required:

Technical Competencies

·       Sound technical knowledge in specific area and/or industry

·       Basic consulting skills

·       Experience in drafting of professional presentations and reports

·       Basic financial knowledge and understanding

·       Proficient in MS Office suite

·       Business acumen

Behavioural Competencies

·       Good communication skills, both written and verbal

·       Interpersonal and relationship building skills

·       Desire to develop self

·       Client delivery focus

·       Adaptable

·       Focus on quality

·       Problem solving ability

Leadership / Behavioural Capabilities

·       Living our Purpose - Identifies and embraces our purpose and values and puts these into practice in their professional life

·       Influence - Builds relationships and communicates effectively in order to positively influence peers and other stakeholders

·       Performance drive - Seeks opportunities to challenge self; teams with others across businesses and borders to deliver and takes accountability for own and team results

·       Strategic direction - Understands objectives for clients and Deloitte, aligns own work to objectives and sets personal priorities

·       Talent development - Develops self by actively seeking opportunities for growth, shares knowledge and experiences with others, and acts as a strong brand ambassador

Cross-Consulting Capabilities

·       Delivery Excellence - Ability to manage own work against the project plan to ensure a superior client experience

·       Knows the Business and Sector - Ability to understand the client’s business, follow sector trends and learn leading practices

·       Analytical Thinking & Problem Solving - Ability to diagnose a problem, conduct analysis, and develop solutions for client problems

·       Financial Acumen - Ability to gather and interpret financial information to help strengthen proposed recommendations

·       Executive Presence - Ability to articulate thoughts and ideas in a clear and composed manner to instill confidence in team and clients

·       Logical Structuring - Ability to present a cogent idea or case using clear and concise messaging, and support using appropriate data and tools

·       Global Mindset - Ability to interact effectively with colleagues and clients of varying backgrounds to effectively serve clients

·       Business-Technology Acumen - Ability to recognize technology as a business enabler

·       Accesses the Organization - Ability to develop and share reusable assets that can be readily applied to new projects

 *Please note that this job advertisement provides a summary of the capabilities required and all candidates shortlisted will receive a full list of capabilities.