Human Capital Consultant

  • Full-time

Company Description

About Deloitte

Deloitte is a leading global provider of audit and assurance, consulting, financial advisory, risk advisory, tax and related services. Our global network of member firms and related entities in more than 150 countries and territories (collectively, the “Deloitte organization”) serves four out of five Fortune Global 500® companies. Learn how Deloitte’s approximately 345,000 people make an impact that matters at www.deloitte.com

Deloitte is dedicated to providing value added solutions to our clients. We take pride in our reputation for providing a globally consistent quality service, an integrated approach and world-class expertise. Deloitte is renowned for its innovative and collaborative culture, where talented people work closely with like-minded individuals to achieve collective success.

Deloitte East Africa provides seamless cross-border services to multinationals, large national enterprises, small and medium sized enterprises and the public sector, across three (3) countries in the region: Kenya, Uganda and Tanzania.

A career with Deloitte offers you the opportunity to engage with and work alongside leading corporations within the East African region, and an opportunity to start and grow your career within a dynamic and rewarding environment. You will get the support, coaching and training needed to advance your career in Uganda and within the East Africa market.

What impact will you make?

At Deloitte we have a clear purpose, to make an impact that matters to our clients, our colleagues and our communities while you thrive in a dynamic culture of inclusion, collaboration and high performance. From professional development to leadership opportunities and career advancement, we empower our people to be their very best - because that’s how you make an impact.

About the Department

Deloitte’s Human Capital practice helps organizations define, structure and realize their Human Capital management strategy by focusing on the development and delivering of services that target their most important assets – employees. 

Deloitte (Uganda) Limited currently has an exciting opportunity for one (1) dynamic person to join our Consulting – Human Capital team as a Consultant. We are looking for an innovative, agile, driven, engaging and proactive person to take our Human Capital business to the next level. This position will be based in our Kampala office in Uganda.

Click here to read more about our Human Capital practice. 

Job Description

Main purpose of the job

The incumbent will ensure that clients’ and the Firm’s expectations are met by delivering high quality services and maintaining high utilization levels and promote our leadership capabilities, which are living our purpose, influence, performance drive, strategic direction and talent development.

What you will do

  • Participate in the development and maintenance of productive relationships with clients while striving to actively stay informed of market trends, performance drivers and emerging technical and industry developments;
  •  Manage engagement budget through accurate budgeting, cost control and profitability management.
  • Use judgement to identify risk and apply global and local quality processes and risk procedures to each client;
  • Support the Engagement Manager on delivery of designated engagement / project, managing the implementation of the agreed deliverables;
  • Manage own work and that of the team against the project plan to ensure a superior client experience;
  • Conduct research on economics, sector, and market conditions to better understand the client’s business and specific Human Capital needs;
  • Diagnose a problems, conduct analysis, and develop solutions for client problems;
  • Use information through research, documentation, standard processes to provide output for assimilation into the engagement deliverables;
  • Identify opportunities for follow-on work and advise management accordingly;
  • Assist in preparation of client presentations / discussion documentation;
  • Gather information through networking and research to understand broader offerings of Deloitte and awareness of opportunities for cross-selling;
  • Raise ideas to address issues in area of expertise that may enhance / renew service offerings to client;
  • Contribute to the regional and business areas winning business strategy and targets, including contribution to Industry Manager initiatives and cross service line selling and collaboration;
  • Manage Work In Progress on engagement and ensure billings are timeously done and collections followed up;
  • Articulate thoughts and ideas in a clear and composed manner to instill confidence in team and clients;
  • Actively participate and encourage others to participate in the development of new Human Capital products and services, including methodology and business development approaches and tools to support service offering or industry projects; and,
  • Any other duties as may be assigned from time to time.

Qualifications

Required Qualifications and Experience

  • A Bachelor’s Degree in Human Resources (HR) or related field;
  • Post graduate qualification in human resource management, industrial & Organizational psychology, strategic management, or business administration from a recognized university; 
  • Professional qualifications in a relevant field such as Chartered Institute of Personnel and Development (CIPD), Certified Human Resources Professional (CHRP) and/or Senior Professional in Human Resources (SHRP);
  • At least three years relevant work experience in a client facing role;
  • Experience with a Consulting Firm is an added advantage;
  • Good people management skills;
  • Change and project management skills;
  • Proven leadership/ influencing skills;
  • A proven track record of leading and delivering complex projects;
  • Analytical skills;
  • Stakeholder management skills;
  • Well-developed computer user skills; and,
  • Be a Ugandan citizen or eligible to work in Uganda.

Key Performance Areas

  1. Strategic Impact - Supports the Partner on delivery of designated engagement / project, managing the implementation of the agreed deliverables.
  2. Budgets / Profitability - Maintains quality of output and timeous delivery as per Service Level Agreement.
  3. Delivery excellence - Ability to manage own work against the project plan to ensure a superior client experience.
  4. Knows the Business and Sector - Ability to understand the client’s business, follow sector trends and learn leading practices
  5. Analytical thinking and problem solving - Ability to diagnose a problem, conduct analysis, and develop solutions for client problems.
  6. Financial Acumen - Ability to gather and interpret financial information to help strengthen proposed recommendations.
  7. Executive Presence - Ability to articulate thoughts and ideas in a clear and composed manner to instill confidence in team and clients.
  8. Long Structuring - Ability to present a cogent idea or case using clear and concise messaging, and support using appropriate data and tools.
  9. Global Mindset - Ability to effectively interact with colleagues and clients of varying backgrounds to effectively serve clients.
  10. Business Technology Acumen - Ability to recognize technology as a business enabler.
  11. Accesses the Organization - Ability to develop and share reusable assets that can be readily applied to new projects.

Behavioral competencies

  • Excellent communication skills, both written and verbal.
  • Effective interpersonal and relationship building skills.
  • Good mentorship and coaching ability with desire to develop self and others.
  • Strong client delivery focus.
  • Adaptable, managing change and ambiguity with ease.
  • Sound problem solving ability.

Technical Competencies

  • Expert in field with sound industry and business knowledge.
  • Demonstrated leadership skills.
  • Sales skills.
  • Proven ability to manage and execute projects.
  • Experience in drafting and presenting client proposals.
  • Excellent report writing skills.
  • Good financial knowledge.
  • Sound business acumen.
  • Negotiation skills.
  • Focus on quality and risk.
  • Well-developed computer user skills.

Additional Information

Your role as a leader

At Deloitte we believe in the importance of leadership at all levels. We expect our people to embrace and live our purpose by challenging themselves to identify issues that are most important for our clients, our people, and for society and make an impact that matters.

Leadership Capabilities

Living our Purpose - Builds own understanding of our purpose and values; explores opportunities for impact.

Influence - Actively focuses on developing effective communication and relationship-building skills.

Performance drive - Understands expectations and demonstrates personal accountability for keeping performance on track.

Strategic direction - Understands how their daily work contributes to the priorities of the team and the business.

Talent development - Demonstrates strong commitment to personal learning and development; acts as a brand ambassador to help attract top talent.

Why Deloitte?

At Deloitte, our professional development plan focuses on helping people at every level of their career to identify and use their strengths to do their best work every day. From entry-level employees to senior leaders, we believe there is always room to learn. We offer opportunities to help build world-class skills in addition to hands-on experience in the global, fast-changing business world.

Deloitte opens the door to a career that can cross borders virtually and physically across the African continent and globally to gain experience and access projects beyond our borders. We value difference, and embrace people with diverse backgrounds, experiences, abilities and thinking styles.

Our purpose

Deloitte is led by a purpose: to make an impact that matters. Every day, Deloitte people are making a real impact in the places they live and work. We pride ourselves on doing not only what is good for clients, but also what is good for our people and the communities in which we live and work—always striving to be an organization that is held up as a role model of quality, integrity, and positive change. Learn more about Deloitte’s impact on the world. #Makinganimpactthatmatters

Recruiter Tips

We want job seekers exploring opportunities at Deloitte to feel prepared and confident. To help you with your interview, we suggest that you do research to know some background about our firm and the business area you are applying to.

Your details will be treated with confidentiality and will not be shared with any third party.

If you meet the above requirements, please visit our website and apply online: Deloitte East Africa Careers portal

Closing date:  23 January 2022

We are an equal opportunity employer and do not ask individuals to pay any fees or money as part of the recruitment process. Women and Persons with Disabilities are encouraged to apply.

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